Jobs at Djinni

The product company is looking for a Java developer.

It is a successful market leader, a live-streaming Platform with 450+ Million registered users. It allows millions of talented people worldwide to connect with their fans and monetize their talents.

The company was founded in 2018 in the USA and is powered by 350+ global employees.

The position is hybrid (office in Limassol).

They offer: 

- options and performance review bonus, 

- 21 working days of paid vacation, plus 100% paid sick leave, 

- comprehensive social and welfare packages, 

- medical insurance (100% for employees and 75% for family members), 

- daily meals in the office, 

- Greek lessons.

Requirements: 

- experience with Java, SQL, Kafka (or alternative).

About the Role

As a Full Stack Developer, you will play a pivotal role in designing, developing, and maintaining our web applications, ensuring high performance and scalability. You will work closely with cross-functional teams to deliver high-quality software solutions while contributing to projects that integrate advanced machine learning models, including large language models (LLMs), to deliver personalized user experiences and innovative features. You’ll be part of a small, collaborative team that values continuous improvement and embraces the latest in technology.

Our technology stack includes .NET Core, C#, React.js, Node.js, Typescript, SQL Server 2019, Docker, Kubernetes, Google Analytics, and Power BI.

Our ecosystem includes 170 connected applications and services, our main database is 2 TB, our sites handle 1 million visitors a day and 2 billion requests a month, and we release changes to production several times a day. We are a continuous integration and continuous deployment (CI/CD) organization.

What You’ll Do:

• Collaborating with cross-functional teams to demonstrate how they can effectively leverage our infrastructure to meet their objectives.
• Designing, developing, and maintaining robust, scalable, and efficient web applications, backend logic modules and database structure.Identifying and implementing strategies to improve the stability, performance, and scalability of our applications and services.
• Responding promptly to production incidents, employing creative problem-solving skills to minimize downtime and mitigate potential issues.
• Supporting team members, fostering a culture of continuous learning and technical excellence.
• Conducting code reviews and ensuring adherence to coding standards and best practices across the team.
• Participating in the evaluation and integration of new technologies, including AI and automation tools, to drive innovation and efficiency.

What We’re Looking For:

• Minimum of 3 years of professional experience in full-stack development.
• Extensive experience with React.js, including state management (Redux, Context API) and component-based architecture.
• Proficiency in .NET frameworks, C#, and data access technologies.
• Familiarity with Unit / Integration tests using any of Jest, NUnit, Playwright, React Testing Library.
• Strong knowledge of front-end technologies such as HTML5, CSS3, JavaScript, and TypeScript.
• Familiarity with database systems such as SQL Server or MySQL.
• Strong knowledge of design and architectural patterns, SOA design & web service development.
• Strong understanding of development processes.
• Experience with LLMs / Generative AI tools (e.g., OpenAI, Copilot, Cursor).
• Experience with Web Page performance optimization and measurement will be a plus.
• Degree in Computer Science, a related discipline, or equivalent work experience.
• Upper-intermediate level of English.
• Excellent problem-solving and analytical skills, with a keen attention to detail.
• Strong communication and interpersonal skills, with the ability to work effectively in a team-oriented environment.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

Perks and Benefits

• Time off throughout the year (paid and unpaid)
• Professional development support and encouragement
• Resources to help improve your overall well-being
• Free JustAnswer membership

We are looking for a motivated and enthusiastic Trainee React.js developer to join our dynamic team. This entry-level position is ideal for recent graduates or individuals in the early stages of their software development careers who are eager to learn and contribute to our ongoing projects.

Responsibilities
- Follow a structured learning plan designed to progressively enhance skills in specific programming languages, tools, or frameworks.
- Complete assigned coursework and training modules within designated time frames.
- Actively engage in a mentorship program, seeking guidance from more experienced engineers.
- Regularly meet with a mentor to discuss progress, challenges, and career goals.
- Participate in hands-on sessions to apply learned concepts in real-world scenarios.
- Regularly read industry publications, technical books, and research papers to stay updated on new technologies and best practices.
- Apply creative thinking and coding skills to build solutions and prototypes under time constraints.
 

Requirements

- Theoretical and practical knowledge of React.js and its core concepts (components, props, state, hooks, lifecycle, context).

- Good understanding of the React ecosystem, including popular tools and libraries such as React Router, Redux / Zustand, React Query, Axios, Formik, and Styled Components / TailwindCSS.

- Solid knowledge of JavaScript (ES6+) and TypeScript.

- Understanding of universal web development concepts and technologies such as SPA, SSR (Next.js), Git, NPM, Webpack/Vite, Docker, and HTTP/REST APIs.

- Experience working with HTML5, CSS3, PostCSS/SASS, and responsive layouts using modern grid/flexbox techniques.
- Perfect English speaking skills is required, because all the process of technical interview will be in English

Will be a plus

- Experience with Jira 

- Commercial experience in software engineering will have a significant impact on the choice

- High level of self-organization, understanding of corporate culture and ethics

Working conditions

Full remote internship with international projects

Real conditions for special personal growth and development

Friendly and high skilled team with a huge commercial background

Training at the company expense with a mentors

Open process for the adapting to the client requirements and interviews

Permanent improvements personal qualities and skill 

Natural Links is a globally recognized SEO agency specializing in secure link-building, strategic SEO campaigns, and enhancing brand visibility. We partner with innovative companies across fintech, SaaS, and other fast-growing digital industries. Our focus is on delivering measurable, long-term value to clients worldwide.

Why This Role Matters
 
As a Support / Account Manager, you are at the center of our client relationships. Your role is critical in ensuring projects are delivered on time, aligned with client goals, and executed to the highest standard. You:
 

• Build strong, trust-based relationships with clients
• Ensure seamless project execution and client satisfaction
• Directly influence client retention, long-term partnerships, and the growth of Natural Links
• Foster a culture of transparency, accountability, and collaboration across the team

Your work shapes how clients experience Natural Links and directly impacts our reputation as a trusted SEO partner worldwide.
 
Key Responsibilities
 
 

• Act as the primary point of contact for existing clients via video calls, email, live chat, and messenger platforms
• Ensure the timely and successful delivery of solutions aligned with client goals
• Monitor project performance and profitability using key metrics, making strategic adjustments when needed
• Stay updated on industry trends to improve client and project management approaches
• Collaborate with internal teams to resolve technical or operational issues efficiently
• Lead regular internal meetings to communicate project updates and collect feedback
• Manage ongoing communication with clients, including:
  • Sharing promotional offers and service updates
  • Discussing new orders and clarifying specific requirements
     

Requirements
 
 

• Minimum 1 year of experience in a Support Manager role; experience in Project or Account Management is highly preferred
• Excellent English communication skills (written and verbal)
• Strong interpersonal skills with the ability to build trust and rapport with clients and teams
• Exceptional organizational and time management skills with great attention to detail
• Ability to prioritize tasks and manage multiple projects in a fast-paced environment
• Strong analytical thinking and problem-solving skills
• Motivation to learn, adapt, and grow in a dynamic digital environment
   

Preferred Skills & Qualities
 
 

• Familiarity with SEO practices
• Experience working with clients from fast-evolving or regulated industries, such as fintech, SaaS, iGaming, or crypto
• Proficiency in Google Sheets / Excel
• Hands-on experience with CRM platforms (preferably Pipedrive)
• Highly responsible, proactive, detail-oriented, and accountable
   

What We Offer
 
 

• Competitive salary with quarterly growth opportunities based on performance
• Flexible working hours focused on results (no micro-management)
• Clear career progression paths in a fast-growing company
• Full support for professional development, training, and education
• A friendly and collaborative team culture built on mutual support and open communication
• Performance-based monthly bonus tied to overall company revenue, reflecting your impact
   

Be part of our success story and help businesses achieve top Google rankings through ethical and effective SEO. Join us, grow with us, and make your mark in the digital marketing industry.

 

We are looking for a Project Manager who acts as a true Project Owner — a leader fully responsible for project performance, client satisfaction, and team success.
This role combines strategic thinking, operational excellence, and the ability to turn insights into measurable results.

Key Responsibilities:
Day-to-Day Operations & Performance Management

• Ensure consistent and high-quality delivery of project KPIs.
• Analyze operational data, identify performance gaps, and develop and implement improvement plans.
• Lead the project team, taking full responsibility for both external results and internal operations.
• Manage workforce planning: recruitment, training, scheduling, and resource allocation.
• Oversee project financials — control budgets, ensure cost efficiency, and prepare reports for internal and client use.
• Maintain clear and timely communication within the team and with stakeholders.

Client Relationship & Partnership

• Act as the primary owner of the client relationship — not only participating in, but leading and facilitating strategic meetings, Weekly/Monthly Business Reviews, and regular syncs.
• Build trust-based, partner-level relationships with key decision-makers.
• Proactively manage client expectations, identify risks, and ensure Key Client Satisfaction through transparency, reliability, and continuous improvement.

Strategic Management & Development

• Define and execute the long-term project strategy, fully aligned with client goals and company vision.
• Identify and implement opportunities for scaling, process optimization, and innovation.
• Translate strategic goals into actionable roadmaps with measurable outcomes.
• Anticipate operational challenges and design preventive actions to ensure sustainable delivery.

Cross-functional Leadership

• Collaborate effectively with internal departments — Operations, Training, QA, IT, and People teams.
• Ensure alignment and smooth communication between client and internal teams.

• Promote a culture of ownership, accountability, and continuous improvement across the project.

   

Requirements:

• 2+ years of experience as a Project Manager, Delivery Manager, or similar role in customer support, e-commerce, ride-hailing, or delivery projects.
• Proven track record of owning project results and managing large-scale operations.
• Strong analytical mindset and ability to make data-driven decisions.
• Excellent communication, negotiation, and leadership skills.
• Confident user of MS Power Suite (Excel, Power BI, PowerPoint, Teams, etc.).
• English — Fluent / Advanced level (verbal and written) — communication with a British decision-maker and key stakeholders.

You are our ideal candidate if you:

• Have English proficiency at B2 level or higher;
• Speak Czech fluently or at a native level;
• Have strong communication skills and are willing to learn, grow, and quickly absorb new information;
• Previous experience in customer support or sales will be considered an advantage.

What will you be responsible for?

• Qualification of B2B leads: evaluating potential dealers to ensure they meet requirements and assessing their readiness for cooperation;
• Classifying leads (qualified / unqualified) and recording results in the CRM system;
• Conducting cold outbound calls to attract new dealers;
• Presenting the company’s business model and identifying interest during the first contact;
• Processing inbound leads and converting interest into full registration;

• Supporting dealers throughout the registration process, explaining cooperation terms, and transferring qualified partners to the next stage of the process.

   

What do we offer?

• Paid training;
• Stable and timely income (base salary + performance-based bonus tied to real KPIs);
• Career growth opportunities (development within the project as well as in other structural departments of the company);
• Working schedule: Monday–Friday, 09:00–18:00.

    We are looking for an experienced Head of Analytics / Analytics Manager to lead the development and maintenance of company-wide reporting, manage core data sources, and drive the implementation of modern analytics and AI-enabled solutions. 
    This role combines hands-on expertise in Power BI, SQL, and Python with ownership of analytics processes, data quality, and a small analytics team. You will play a key role in ensuring reliable management reporting, supporting business growth, and evolving our analytics ecosystem.


Key Responsibilities

• Design, build, and maintain Power BI dashboards and reports for company management and business stakeholders ;
• Own and manage global data sources, including:
 - HRM system ;
 - Time tracking system ;
 - Agent schedules and workforce data ;

• Fully build and support reporting and data logic for the company’s main project, ensuring data accuracy and consistency ;

• Implement reporting for new projects, including: 
- Connecting to new data sources o Integrating data via APIs ;
- Creating new dashboards and data models; 

• Develop and improve data models and DAX calculations in Power BI ;

• Write and optimize SQL queries and data transformations; 

• Participate in the development of Microsoft Fabric capabilities within existing processes; 

• Coordinate implementation of ML / forecasting solutions together with external vendors; 

• Lead and manage a small team: Reporting & Data Analyst and Operational Analyst;
• Define priorities, distribute tasks, and review results;

• Ensure documentation, stability, and reliability of reporting solutions;

• Collect, process, and analyze Customer Experience (CX) data (CSAT, NPS, CES, QA scores, customer feedback, complaints, etc.)
• Build CX dashboards and analytical views to monitor service quality and customer satisfaction
  
  Required Qualifications
   
• Higher education in IT, Computer Science, Mathematics, Finance, or related field;
• 3+ years of hands-on experience with Power BI;
• Strong and practical knowledge of DAX;
• 3+ years of experience with SQL and building complex queries;
• 1+ year of experience with Python (for data processing / automation / ETL tasks);
• Experience connecting to external systems via APIs;
• Solid understanding of data modeling and BI best practices;
• Experience working with large datasets;
• English level: B1 or higher;

Nice to Have
 

• Experience with Microsoft Fabric (Dataflows Gen2, Lakehouse/Warehouse, Notebooks, Pipelines);
• Exposure to forecasting or machine learning concepts;
• Experience in BPO / Contact Center / Operations analytics;

What We Offer

• Opportunity to build and shape the analytics function
• Direct impact on management decision-making
• Participation in AI-driven analytics transformation
• Professional growth in a fast-scaling company

 We’re looking for  HR Business Partner to shape the future of culture and growth at Simply Contact.

   It’s not just about HR. It's about developing a culture and outstanding employee experience.

Key Responsibilities:

• Coordinate the People Partnership framework across departments and projects, ensuring effective collaboration between HR, team leads, and business leaders on people-related topics;
• Support the development and alignment of People Partners, facilitating regular communication, knowledge sharing, and consistent HR practices across teams;
• Lead organizational culture evolution by shaping values-based programs, rituals, and internal campaigns that support engagement, inclusion, and performance;
• Build and scale a data-driven Employee Experience framework, from onboarding through engagement, retention, and internal mobility;
• Act as a key driver of corporate culture: facilitate rituals, team events, and cross-cultural synergy;
• Monitor employee satisfaction and engagement through surveys and follow-up action plans;
• Initiate programs to increase retention, internal mobility, and motivation;
• Collaborate with recruiters to ensure cultural fit and smooth integration for new hires;
• Stay updated on HR trends, tools, and global best practices.
•  

What We’re Looking For:

• 2+ years of experience in HRBP / HR Generalist roles within BPO, IT, or service industries;
• Proven experience in driving culture initiatives, internal communication, or team building;
• Strong communication, facilitation, and conflict resolution skills;
• Strategic and structured thinking with a hands-on mindset;
• Ability to multitask and support multiple teams simultaneously;

• Fluency in English and Ukrainian (B2+);

   

What we offer:

•  Сompetitor's salary and bonus system;
•  Freedom to create and own high-impact projects;
•  Clear KPIs, budget, and support from HR and leadership;
•  A company that values people, creativity, and culture as much as results.

   We are looking for a Content Marketing Manager to join our team and take ownership of key content and marketing initiatives across multiple channels. This role combines content strategy, personal brand development, and marketing project coordination.

   You will work closely with the marketing team, leadership, and CX experts, contributing to both execution and planning of content-driven initiatives.

Key Responsibilities:

• Plan and execute content initiatives aligned with overall marketing strategy;
• Manage and develop personal brands of key team members on LinkedIn;
• Create and oversee content production across different formats (posts, videos, etc.);
• Coordinate content workflows with internal team members and external contributors;
• Support outreach and communication with target audiences and industry experts;
• Contribute to company presence across external platforms and directories;
• Participate in preparation of marketing initiatives such as events, awards, and campaigns;

• Track content performance and provide insights for improvement.

   

What We’re Looking For:

• Experience in content marketing, SMM, or a similar role;
• Strong experience with LinkedIn as a marketing and communication channel;
• Ability to create clear, engaging B2B content in English;
• Structured and proactive approach to managing multiple initiatives;
• Experience working in a team and coordinating cross-functional tasks;
• Background in B2B, IT outsourcing is a plus.

Main requirements

Necessary to have experience with GIS.
We are seeking an experienced backend developer to build and maintain the API and backend infrastructure for our web portal and mobile application. You'll be working with modern technologies including Rust, PostgreSQL/PostGIS, and cloud-native deployments on Kubernetes

Requirements

Position name: Senior Backend Developer - Rust & Geospatial Systems
Level: Senior (only)
Hard skills requirements (including years):

• 6+ years of Software Engineering experience.
• Strong proficiency in Rust, or willingness to learn with solid C/C++ background.
• Strong experience with backend development using Rust and frameworks like Actix Web or similar.
• Expert-level experience with PostgreSQL, including schema design, stored procedures, query optimization, and performance tuning.
• Experience working with PostGIS or geospatial data (spatial analysis, coordinate systems) is a plus.
• Experience with cloud platforms such as Open Telekom Cloud, AWS, GCP, or similar.
• Strong experience with Kubernetes for container orchestration, deployment management, scaling, and troubleshooting.
• Hands-on experience with Helm for managing Kubernetes deployments.
• Experience with Docker and containerization best practices.
• Strong understanding of RESTful API design principles.
• Experience with Git and collaborative development workflows.
• Experience with DevOps practices, including CI/CD, Infrastructure as Code, and monitoring.
• Familiarity with Kubernetes ecosystem tools (Ingress controllers, service meshes, monitoring solutions).
• Experience with GitOps workflows (ArgoCD, Flux, etc.) is a plus.
• Understanding of authentication and authorization mechanisms and general security best practices.
• Experience with observability tools such as Prometheus, Grafana, and ELK stack.
• Familiarity with backend requirements for mobile applications is a plus.

Responsibilities:

• Design and develop robust backend services and RESTful APIs using Rust and Actix Web
• Architect and implement efficient database schemas in PostgreSQL with PostGIS extension
• Write optimized SQL queries and database procedures for high-performance data operations
• Deploy and maintain services on Kubernetes in Open Telekom Cloud using Helm charts
• Manage Kubernetes resources, deployments, and service configurations
• Implement DevOps best practices including CI/CD pipelines, monitoring, and automated testing
• Collaborate with frontend and mobile teams to ensure seamless API integration
• Optimize system performance and scalabilit

Office/Remote: Remote

English level: Upper Intermidiate

Timezone: Germany

Hi there! We’re Onicore, a growing fintech company building user-friendly payment solutions for a global audience. And we’re looking for a marketing designer who thinks in terms of communication design, not someone who says “I only make banners.” This is a role with plenty of room for experimentation, unconventional ideas, and bold, even crazy concepts.
 

What you’ll do:

You'll be working on two levels:

1. Tactical / Day-to-Day Level:

Rapid production of marketing materials in various formats:

- Social media and ad creatives

- Presentations, pitch decks, and partner materials

- Promo videos and demo videos

- Guides, instructions, and other communication materials

- Occasionally - offline materials
 

2. Strategic / Partial Level:

- Support and evolve the visual style of products to ensure communication feels cohesive, modern, and premium.

- Work across products such as B2B solutions, regularly creating pitch decks, demos, presentations, and partner materials.
 

What we expect you to have:

- Experience in digital marketing design.

- Thinking in terms of communication design, not just individual formats.

- Ability to deliver across different types of tasks: performance materials, social media creatives, landing pages, presentations, and brand assets.

- Experience supporting and evolving a product’s or brand’s visual system.

- Strong portfolio with diverse deliverables (not focused on one format for years).

- Self-sufficiency: comfortable working with incomplete briefs, gathering context, and proposing solutions and options independently.

- Maintaining a consistently high quality bar without constant supervision.

- AI-friendly mindset: uses AI as a creative accelerator, experiments with new tools, and delivers professional-level results (not “generated-looking” visuals).

- Nice to have: agency experience or experience in a fast-paced environment with diverse tasks and quick iterations.
 

What’s on us:

- Competitive salary and benefits package.

- Opportunities for professional development and career growth.

- Health insurance.

- Remote work with the possibility to visit our office in Kyiv.

- Space to share your ideas and bring them to life.

Is this all about you? Send us your CV!

Who We Are
Gamified coin trading platform (Telegram Mini-App / Mobile-App) — AMM, lootboxes, event sourcing, custom EVM chain (backend). Live product with users. Small team. Need a strong senior dev to raise the bar and ship faster.

Tech Stack
TypeScript | NestJS | React | Solidity (Foundry) | PostgreSQL | Redis | EVM

You Have

• 4+ years with TypeScript / Node.js
• Strong technical background (CS, math, physics, or equivalent self-education) — you think in systems, not just frameworks
• You learn new domains fast — we'll teach the specifics, but the thinking is on you
• You write tests for things that handle money
• Comfortable with AI tools (Cursor, Claude, etc.)
• Startup mindset — self-directed, low hand-holding

Nice to Have

• Blockchain / Solidity / DeFi experience
• Event sourcing / CQRS
• React / Telegram Mini-App
• Team lead experience

You'll Get
 

• Technical ownership in a small team
• Remote, flexible schedule
• Path to CTO / equity as we grow

Send a few words about what interests you and a link to code you're proud of.
 

• Project Description:

  As a support engineer, you will be first point of user engagement, providing thoughtful day-to-day comprehensive technical support to users from initial challenge through resolution. This will include talking the user through account set up, to troubleshooting and resolving all technical issues. In this role, you will provide your insight and execution to drive the optimal user experience by phone call, email and remote assistance.

   

• Responsibilities:

  - Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.
  - Screens, refers and diagnoses internal inquiries and work requests as they relate to maintenance of personal computers and related systems.
  - Installs, configures, and upgrades computer hardware and software.
  - Provides end-user software troubleshooting and support.
  - Applies advanced diagnostic techniques to identify problems, investigate causes, and recommend solutions.
  - Provides troubleshooting and support.
  - Provides phone and help-desk support for local and off-site users.
  - Provides guidance and work leadership to less-experienced technicians, and may have limited supervisory responsibilities
  - Maintains current knowledge of relevant technologies as assigned.
  - Participates in special projects as required.

   

• Mandatory Skills Description:

  Windows server/AD/DHCP administration (accounting, policy handling, etc...)
  - Windows workstation admin (OS install, security patches, etc...)
  - Application software development install / maintain
  - Networking knowledge & troubleshooting + network related services ( proxy, DNS, WSUS)
  - Troubleshooting hardware problems
  - Excellent troubleshooting skills in complex software and hardware problems
  - Knowledge of structured cabling systems, able to design SCS fit out.
  
  • Non-technical skills
  
  - English language at least medium level
  - Ability to meet deadlines, manage multiple priorities and handle sensitive and pressured situations
  
  - Strong verbal and personal communication skills
  - Accuracy and Attention to details
  - Problem analysis, use of judgment and ability to solve problems efficiently
  - Verbal communication skills
  - Tolerant and flexible to different situations

• Project Description:

  Our client is a leading global Financial market data provider who runs a change program aiming to migrate a set of legacy data connectors to a new strategic platform. The main driver is to deliver high-quality software that connects Financial Markets across the globe in a real-time, high frequency, and low-latency data management chain. The projects are technically challenging in an environment that is very engaging. Projects will utilize a multitude of different languages and skillsets with a focus on C++ and scripting languages.
  
  We are looking for a C++ software engineer/developer with experience in implementation backend systems and services running under Linux, Cloud, ideally, with capabilities to deliver projects independently and coordinate work with BA, QA, Operational, and cross-functional application teams.

   

• Responsibilities:

  • Develop high-quality software, design, and functional documentation
  • Provide estimates for specific software feature implementation
  • Identify, prioritize, and execute tasks in the software development life cycle
  • Build unit tests for your code
  • Automate tasks through appropriate tools and scripting
  • Perform validation and verification testing
  • Collaborate with internal teams and vendors to fix and improve products
  • Ensure software is up-to-date with the latest technologies and standards

   

• Mandatory Skills Description:

  • 3+ years of full life-cycle software development experience
  • 3+ years of object-oriented development, in particular, C++
  • Experience developing under Linux
  • Ability to collaborate in a team-focused environment
  • Excellent analytical skills and a real passion for solving problems
  • English at the level of Upper-Intermediate (spoken)
   

   

• Nice-to-Have Skills Description:

  • Ability to suggest/research new technologies and quickly adapt to change
  • Experience working with Market Data and Trading

  •  Experience with Docker, AWS

Emerise Group is a dynamic, product-driven group of companies operating in the iGaming industry. We build high-impact solutions that fuel innovation and deliver outstanding user experiences across the entertainment ecosystem. We’re searching for a VIP Manager to own the full VIP journey - from daily personal communication and tailored rewards to spotting early churn signals and shaping loyalty strategies that keep top players engaged.
 

Must-Have Skills & Experience:

• Minimum 1 year, in a similar postion (VIP/Sales, Account, Support, Retention).
• Upper-Intermidiate German & English (spoken and written).
• Proven experience in VIP / support / retention / sales (preferably iGaming).
• Strong communication and relationship-building skills.
• Ability to work with KPIs, player activity, and performance metrics.
   

Desired / Preferred Skills:

• Confident in upselling, reactivation, and cross-selling.
• Experience in online casino / betting industry (big plus).
• Familiarity with CRM systems, segmentation, and reporting tools.
• Experience with multichannel communication (calls, SMS, messengers, email).
• Understanding of player lifecycle, retention mechanics, and bonuses.
   

Expected Duties / Tasks:

• Manage and grow a portfolio of VIP players.
• Build long-term relationships and ensure high engagement.
• Drive deposits, activity, and retention.
• Execute personalized offers, bonuses, and campaigns.
• Reactivate inactive players and prevent churn.
• Handle daily communication (calls, chats, emails).
• Collaborate with marketing teams to improve performance.
• Track performance and contribute to reporting & insights.
   

Selling Points:

• Remote-First Work Model: we offer a fully remote work environment, providing you with the flexibility to work from any location worldwide while maintaining high productivity and work-life balance.
• Growth-Oriented Environment: join a fast-growing business operating in a startup-driven environment with minimal bureaucracy. We value efficiency, ownership, and the ability to make decisions quickly.
• Opportunity to Make a Measurable Impact: you will play a key role in shaping directly with the Head of VIP and shape the future of the VIP program.
• Collaborative and Transparent Culture: we foster a professional, respectful, and open working culture where teamwork, accountability, and clear communication are core values.