Jobs

About the Role

We are seeking an experienced Head of Customer Support, Risk, Fraud & Payments (CS & RFP) to lead and scale our operational teams. This role combines customer-facing service excellence with fraud prevention, payments, and risk management, ensuring smooth, safe, and compliant operations that protect both the business and our players.

You will report directly to the Director of Operations and oversee Customer Support, Risk, Fraud, and Payments teams, driving strategy, efficiency, and continuous improvement across the entire player journey — from onboarding and payments to problem resolution and fraud prevention.

Responsibilities:

• Lead and manage CS, Risk, Fraud & Payment teams.
• Define strategy, KPIs, and workflows across all functions.
• Oversee onboarding, payments, chargebacks, escalations, and fraud monitoring.
• Act as the final decision-maker for VIP complaints, complex fraud, and financial risk cases.
• Ensure compliance with AML/KYC, Curaçao license, and Responsible Gaming standards.
• Collaborate with Compliance, AML, CRM, Product, and Tech teams.

Requirements:

• 2+ years of Head-level experience in Customer Support, Fraud/Risk & KYC within iGaming.
• Deep knowledge of KYC/AML, payments operations, and fraud prevention tools.
• Proven success in leading teams, improving performance, and managing people at different levels.
• Strong analytical and decision-making skills with data-driven approach.
• Native-level proficiency in [language].

Nice to have: multi-brand casino experience, managing hybrid/remote international teams, knowledge of Curaçao frameworks.

D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.

We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value.

We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us!

Tasks and Responsibilities

• Provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products
• First and second level technical support — calls/tickets/user interaction
• Provide prompt responses to IT related questions from end-users
• Reliable documentation of all end-user interactions in customer ticket system ‘Service Now’ (e.g., incidents, requests)
• Create, maintain, utilize knowledge articles
• Provide IT onboarding trainings to new starters
• Contribute to continuous improvement initiatives

Requirements

• Language skills: fluent English and Ukrainian, other languages are a plus
• 2+ years of experience in a similar role
• Strong problem solving/analytical abilities
• Excellent communication skills and customer orientation
• Attention to detail and ability to multi-task, handling multiple stakeholders
• Ability to prioritize and willingness to work self-sufficiently and well organized
• Team player and supportive personality
• Experience in regulated IT environments is a plus (e.g. GxP)
• All candidates must provide a Criminal record not older than 3 months

Benefits

• Broad range of activities, tasks, and projects
• Flexible working conditions
• Fishing for Friends program — our referral program
• Further development and professional advancement
• Friendly and international working environment
• Company-sponsored events

We are looking for a Customer Success Manager to join our amazing team in Warsaw.
 

We are a European startup Choice, specializing in the foodtech industry. Today we have over 13000+ restaurants in 25 countries around the world. Our goal is to become the best solution on the European market within five years and to build the next unicorn comes out of the CEE region

Our product is SaaS solution for modern restaurants. We help restaurant owners to increase revenue by using modern digital tools, such us: QR payments, Table ordering, Website builder, Delivery&Takeaway, Table reservations and much more.

Our team consist of young and talented team players, who love food tech and enjoy building a product that can be used in our everyday life. We have offices in Prague, Kyiv and Warsaw.

As a Customer Success Manager for Choice, you are responsible for selling the company’s products by identifying leads and expanding our network.
 

Benefits we offer:

• The Mon-Fr work from 9-17.
• Competitive salary (with performance-based bonus) and benefits
• Experience with an international IT company
• 21 days off
• Accelerating your professional growth and unique career opportunities.
• Quality product
• Interesting work
   

It is important for us:

• 1+years of professional experience in sales, account management, or sales-related fields
• Amazing negotiation and communication skills
• English language level – Upper-intermediate
• Polish and Ukrainian language level – Fluent
• You have a strong desire to work in a B2B technology space and pursue a career in sales
• It will be a benefit to have an experience in HoReCa
   

What you will do:

• Control of client numbers, which are assigned to the manager
• Work in CRM system
• Video calls with customers and meetings
• Contacting potential customers via telephone
• KPI execution
• Сlient start/integration configuration, etc.
• Communication and finding decision maker contact
   

If you’re courageous and ready for a new adventure, please submit your CV — and let's boost Choice growth together!

Spendbase is a global fintech company with a startup mindset, helping businesses optimize their spending on SaaS, cloud services, and corporate cards.

We’re growing fast and looking for a Customer Care Specialist to join our team.
If you love helping people, solving problems, and making customers feel valued, this role is for you!

Why Join Spendbase?

• Impactful Work: Play a direct role in transforming how businesses manage their software investments.
• Innovative Culture: Be part of a fast-paced startup that values creativity, diversity, and collaboration.
• Career Growth: As we rapidly expand, you’ll have abundant opportunities to develop your skills and grow with us.
• Supportive Environment: Work in a lightweight, fun, and focused atmosphere that breathes innovation.

What we’re looking for:

• A strong communicator who genuinely enjoys helping clients.
• A multitasker who can stay organized while handling multiple cases.
• A positive, open-minded person who builds relationships easily.
• Upper-Intermediate English is a must.

What you'll do:

• Respond to customer inquiries via email, chat, and calls, ensuring quick and helpful solutions.
• Negotiate discounts with service providers on behalf of our clients.
• Resolve service-related issues and escalate cases when needed.
• Handle objections, refusals, and find alternative solutions.
• Enroll clients in special credit & savings programs with AWS, Microsoft, MongoDB, and others.

What we offer:

• Competitive salary.
• Opportunity to build something meaningful and scale it globally.
• Supportive, fast-paced, and ownership-driven environment.
• Paid vacation and sick leaves.
• Paid overtime.
• Online medical consultation services.

Join the growth.
 

📍 Format: Remote, Full-time (08:00–20:00 GMT+3, day shift)
💼 Company: PointPay - global crypto services ecosystem (Exchange, Wallet, Payment System, Launchboard)

🔹 Requirements

• 3+ years in customer support
• 1+ year in crypto/web3 (huge plus)
• English C1+
• Experience in Google Sheets (reports, formulas)
• Customer care orientation
• High writing grammar and attention to detail

🔹 Responsibilities

• Customer support via Intercom
• Managing and auditing user accounts
• Manual transactions
• Reporting

AnyBiz.io is an AI-powered platform that automates B2B lead generation and helps businesses scale faster through smart multi-channel outreach and advanced targeting. We're growing fast and looking for smart, driven people to join us on our mission to transform outbound sales.

We’re currently looking for a Customer Success Manager with a background in lead generation to support our growing user base. If you're a strong communicator, analytically minded, and want to help businesses succeed using cutting-edge tools - this opportunity is for you.

What You’ll Do

• Support the CS team in responding to user inquiries via email and live calls 
• Educate users on product functionality, best practices, and optimization strategies 
• Help onboard new users and ensure they’re set up for success from day one 
• Monitor user progress, collect feedback, and offer personalized support 
• Act as a lead gen consultant, advising users on targeting, messaging, and deliverability 
• Analyze user account performance and suggest actionable improvements 
• Troubleshoot issues that may affect campaign performance 
• Communicate user feedback and needs to the product and development teams 
• Assist users with account setup and technical configuration 
• Collaborate cross-functionally to ensure a smooth, responsive customer journey
  
   

What We’re Looking For

• 2+ years of experience in customer-facing/lead gen roles. 
• Fluent English (written and spoken) - you’ll be communicating with users globally 
• Strong organizational and problem-solving skills 
• A solid understanding of lead generation concepts: targeting, messaging, deliverability, etc. 
• Experience with HubSpot or other CRMs is a plus 
• Curious, self-motivated, and eager to grow in a fast-paced startup environment
  
   

What We Offer

• Fully remote position with flexible working hours 
• Competitive compensation 
• 12 PTO days, 10 sick days, and public holiday recognition 
• Work with a supportive and high-performing team 
• Get hands-on experience with cutting-edge lead generation and AI tools 
• Growth opportunities in Customer Success, Product, or Growth teams
  
   

🎯 If you're passionate about helping users succeed and want to be part of a fast-growing SaaS company, we'd love to hear from you.

📩 Apply now and join the team at AnyBiz.io! 

We are looking for a detail-driven and organized Customer Account Manager to oversee client activities. You will be responsible for ensuring all customer accounts are managed with accuracy, efficiency, and strategic alignment.

This role is ideal for someone who enjoys working with data, following structured processes, and ensuring clients achieve the best outcomes through consistent application of proven strategies. You will act as the central link between clients and our internal teams, ensuring smooth communication, timely reporting, and adherence to processes.

Key Responsibilities

• Manage the lifecycle of customer accounts, from onboarding through to ongoing account support.
• Communicate regularly with staff and team members to coordinate tasks, share updates, and resolve queries.
• Follow established strategies to ensure accounts are run effectively and consistently.
• Provide clients with clear, professional updates on account status, performance, and progress.
• Monitor account activity to identify trends, highlight opportunities, and ensure accurate reporting.

• Collaborate with internal teams to improve processes and maximise overall account efficiency.

   

Skills & Experience

• Prior experience in account management, customer success, or operational support roles.
• Strong organisational and multitasking abilities, with a focus on accuracy and detail.
• Excellent communication skills, both written and verbal, with the ability to adapt to different audiences.
• Comfortable working with structured processes, data entry, and performance tracking.
• Ability to follow strategies closely while also providing feedback for improvement.
• Proficiency with spreadsheets, CRMs, and online communication tools.

What We Offer

• Competitive pay with opportunities for performance-based incentives.
• Fully remote role.
• A collaborative, international team environment.
• Ongoing training and career growth opportunities.

Diya is seeking skilled Operations Specialists to join our expanding Operations Team for our key partner in Canada — leading logistics provider.

These specialists will play a crucial role in providing operational support, embedding directly into development teams to ensure the seamless functionality, reliability, and scalability of the systems. Unlike traditional DevOps roles, this position focuses on monitoring, troubleshooting, and coordinating with development teams without requiring coding expertise.

Key Responsibilities:

System Monitoring and Alerting:

• Proactively monitor system performance, availability, and reliability across Azure cloud services, applications, and APIs.

• Set up and maintain alerts using Azure Monitor, Application Insights, and Splunk to identify anomalies in real time.

   

Incident Management:

• Serve as the first point of contact for escalated issues from ServiceDesk (L1, L2) and SecurityDesk teams.

• Collaborate with development teams to troubleshoot and resolve issues related to infrastructure, workflows, or application performance.

   

Operational Oversight:

• Maintain a comprehensive understanding of the applications supported by each team.
• Provide feedback to development teams on operational bottlenecks and recommend improvements to monitoring and workflows.
• Collaboration with Development Teams:
• Act as an embedded operations expert within each team, ensuring alignment between operations and development efforts.

• Support cross-team initiatives to ensure new features and services are operationally ready.

   

Documentation and Reporting:

• Maintain up-to-date documentation of systems, workflows, and incident responses.

• Generate periodic reports on operational metrics, such as system uptime, incident resolution times, and performance trends.

   

Required Skills and Experience:

• Strong expertise in monitoring and alerting tools (e.g., Splunk, Azure Monitor, Application Insights).
• Familiarity with cloud platforms such as Azure (preferred) or AWS.
• Experience working with microservices architectures and understanding of RESTful APIs.
• Knowledge of incident management processes and tools such as Azure DevOps, Jira, or similar.
• Excellent problem-solving skills and ability to diagnose and resolve system issues efficiently.

• Strong collaboration and communication skills to work effectively with cross-functional teams.

   

Nice to Have

• Exposure to messaging systems (e.g., Service Bus).
• Familiarity with CI/CD pipelines (e.g., Azure DevOps, GitHub Actions).

• Basic understanding of database management systems (SQL Server, or similar).

   

What we offer:

• Comfortable work environment, remote work.
• Competitive salary.
• Paid vacation and sick leave.
• Healthcare insurance and gym.
• Training and useful experience.
• Work in a young and friendly team.
• Career opportunities and professional growth.

About the Role

We are expanding our Compliance & Legal Department and seeking a detail-oriented Compliance Support Specialist.
 

In this role, you won’t be testing software — instead, you’ll be conducting operational checks and controlled transactions on high-risk merchant websites (online gaming, betting, crypto services).
 

Your work ensures that business models, payment processes, and compliance requirements match reality.

This is an entry-level role — ideal for those who want to start a career in compliance, AML/KYC, or fintech operations.

Key Responsibilities

• Conduct compliance checks via controlled purchases on assigned merchant websites.
• Register accounts, complete transactions with company-provided funds, and document each step (screenshots, confirmations, reports).
• Prepare structured reports for the Compliance & Legal Department.
• Escalate any irregularities or suspicious activities.

Requirements

• No prior professional experience required — full training provided.
• Strong attention to detail, accuracy, and responsibility.
• Ability to follow step-by-step instructions and meet deadlines.
• Confident computer and web user.
• Basic English reading comprehension (B1–B2).
• Familiarity with online gaming, betting, or crypto services will be an advantage.

What We Offer

• Entry point into compliance & legal operations in an international financial services group.
• Full training, ready-made guidelines, and team support.
• Competitive pay (fixed rate or per-check basis).
• Career path toward Compliance, AML/KYC, and Legal roles.

About the Role

The SE Ranking API team is on a mission to scale our API into a significant revenue stream for the company. To achieve this, we need to make our data accessible wherever our customers work. We are looking for a skilled Integrations Specialist to expand our ecosystem by building and managing connections with key no-code/low-code and data visualization platforms. This role is crucial for increasing our top-of-funnel awareness and unblocking growth as we target 10% of new MRR from the API by 2026.

Key Responsibilities

• Build Key Integrations: Design, develop, and deploy robust integrations with high-demand no-code/low-code platforms, with an initial focus on n8n, Make.com, Zapier, and MCP technology.
• Enable Data Visualization: Create and maintain connectors for essential business operations like Looker Studio, allowing users to easily report on SE Ranking datasets.
• Manage the Integration Lifecycle: Own the entire lifecycle of our integrations, including initial build, ongoing maintenance, feature updates, and performance monitoring to ensure reliability.
• Collaborate on Strategy: Work with the product team to identify and prioritize new integration opportunities based on customer feedback, market demand, and strategic goals.
• Provide Technical Expertise: Serve as the technical expert for our integrations, creating necessary documentation and providing support for internal teams and end-users.

Requirements & Qualifications

• Proven experience building, testing, and maintaining API integrations, particularly within the no-code/low-code ecosystem (e.g., building connectors for platforms like n8n, Make.com, Zapier, MCP).
• Strong proficiency with REST APIs, webhooks, and common data formats (JSON, etc.).
• Solid development skills in a language relevant to integrations, such as JavaScript (Node.js) or Python.
• Experience with various authentication protocols, including API Keys and OAuth 2.0.
• Familiarity with Business Intelligence tools like Looker Studio, and the process of building connectors for them is highly desirable.
• An analytical and problem-solving mindset, with the ability to work independently and manage projects from conception to completion.
• Excellent communication skills to effectively collaborate with cross-functional teams.

Join Breeze as a Customer Support Specialist and be the first point of contact for our users. In this role, you’ll provide exceptional support to our users during the night shift (21:00–06:00 CET), contributing to user satisfaction, retention, and overall engagement with the product.

Who We Are:
Our mission is to provide access to tools for deep self-discovery. Our flagship app, Breeze: Self-Discovery, empowers over 14 million users with:

• Self-discovery tests that help reveal your true essence.
• A personalized routine plan to help find daily happiness and foster useful habits.
• Gain clarity, foster gratitude, and find peace with daily journaling and self-reflection questions.

Our dedication has earned us a user rating of 4.6. We’ve been featured as one of Apple’s “New Apps We Love”.

Why You’ll Love Working With Us:

• Flexible Work Model: Work remotely, from our Warsaw office, or a blend of both — whatever suits you best.
• Generous Time Off: Enjoy 28 days of vacation, 12 personal days, and unlimited sick leave.
• Career Growth: We prioritize your career advancement with opportunities to enhance your skills and expand your impact.
• Psychological Support: We cover therapy or counseling sessions to support your mental well-being.
• Fitness Allowance: Stay active with financial support for sports-related activities.
• Language Courses: Improve your English skills with reimbursement for courses, tutors, books, and language apps.
• Supportive Team: Join a collaborative community of enthusiastic and ambitious professionals.

Your Role:

• Deliver top-tier customer support to users through email and various digital communication platforms.
• Effectively manage and resolve customer queries and complaints concerning the mobile application and subscription services.
• Identify and troubleshoot technical problems associated with the mobile app, escalating them to the appropriate team when needed.
• Supply product information, respond to product-related inquiries, and instruct users on utilizing the application most efficiently.
• Respond to app reviews, provide solutions, and address concerns to improve user satisfaction.
• Handle disputes and chargebacks, ensuring timely and effective resolution of issues.
• Collaborate with the product development and IT teams to enhance user experience based on user feedback.
• Monitor and record customer support interactions, identifying patterns and recurring issues.
• Contribute to the development and execution of customer support protocols to boost efficiency.

About You:

• Demonstrated experience in a customer service role or a similar position, preferably in relation to a mobile application.
• Superior verbal and written communication abilities.
• Robust understanding of subscription models and the functionalities of mobile applications.
• Familiarity with customer service software (Zendesk, Freshdesk, etc.), and tools.
• Ability to maintain patience and professionalism in high-stress scenarios.
• Excellent problem-solving skills and meticulous attention to detail.
• Proficiency in the English language and knowledge of additional languages are advantageous.
• Willingness to work on weekends, with Saturday and Sunday as regular working days and time off provided on weekdays.

Ready to make a meaningful impact through your talents and expertise? Apply now and join a mission-driven team dedicated to improving daily life for millions!

Join Breeze as a Customer Support Specialist and be the first point of contact for our users. In this role, you’ll provide exceptional support to our users during the evening shift (14:00–22:00 CET), contributing to user satisfaction, retention, and overall engagement with the product.

Who We Are:
Our mission is to provide access to tools for deep self-discovery. Our flagship app, Breeze: Self-Discovery, empowers over 14 million users with:

• Self-discovery tests that help reveal your true essence.
• A personalized routine plan to help find daily happiness and foster useful habits.
• Gain clarity, foster gratitude, and find peace with daily journaling and self-reflection questions.

Our dedication has earned us a user rating of 4.6. We’ve been featured as one of Apple’s “New Apps We Love”.

Why You’ll Love Working With Us:

• Flexible Work Model: Work remotely, from our Warsaw office, or a blend of both — whatever suits you best.
• Generous Time Off: Enjoy 28 days of vacation, 12 personal days, and unlimited sick leave.
• Career Growth: We prioritize your career advancement with opportunities to enhance your skills and expand your impact.
• Psychological Support: We cover therapy or counseling sessions to support your mental well-being.
• Fitness Allowance: Stay active with financial support for sports-related activities.
• Language Courses: Improve your English skills with reimbursement for courses, tutors, books, and language apps.
• Supportive Team: Join a collaborative community of enthusiastic and ambitious professionals.

Your Role:

• Deliver top-tier customer support to users through email and various digital communication platforms.
• Effectively manage and resolve customer queries and complaints concerning the mobile application and subscription services.
• Identify and troubleshoot technical problems associated with the mobile app, escalating them to the appropriate team when needed.
• Supply product information, respond to product-related inquiries, and instruct users on utilizing the application most efficiently.
• Respond to app reviews, provide solutions, and address concerns to improve user satisfaction.
• Handle disputes and chargebacks, ensuring timely and effective resolution of issues.
• Collaborate with the product development and IT teams to enhance user experience based on user feedback.
• Monitor and record customer support interactions, identifying patterns and recurring issues.
• Contribute to the development and execution of customer support protocols to boost efficiency.

About You:

• Demonstrated experience in a customer service role or a similar position, preferably in relation to a mobile application.
• Superior verbal and written communication abilities.
• Robust understanding of subscription models and the functionalities of mobile applications.
• Familiarity with customer service software (Zendesk, Freshdesk, etc.), and tools.
• Ability to maintain patience and professionalism in high-stress scenarios.
• Excellent problem-solving skills and meticulous attention to detail.
• Proficiency in the English language and knowledge of additional languages are advantageous.
• Willingness to work on weekends, with Saturday and Sunday as regular working days and time off provided on weekdays.

Ready to make a meaningful impact through your talents and expertise? Apply now and join a mission-driven team dedicated to improving daily life for millions!

Hi, I’m Artem, CEO of PAXLE — an international group of ADTech manufacturing companies. We work in Performance Marketing with dating, sweepstakes, and gambling.
 

I’m actively seeking a person who can be our Technical Support. The ideal candidate should be able to work with analytics, optimize statistics, be open to new experiences, and continuously improve their skills.

This is a cool opportunity to implement ideas that will give you the best experience. I am waiting for your resume :)

Our expectations from you:

• proven experience as a Technical Specialist/ Integrator or related positions;
• 0,5+ years experience in Affiliate Marketing, Traffic arbitration;
• Experience with API and S2S;
• Professional communication skills, ability to build long-term relationships with clients;
• Strong self-management skills, structured and system approach to work;
• Ambition and constant desire become better each day;

Will be plus:

• Experience with Affise, TryVoluum, TrackDesk, AffPlus, etc.

Your main duties will be:

• Offering technical and informational support to clients;
• Creating a cascade;
• Collecting statistics;
• Optimization Smartlink;
• Assisting clients with integrations, including API and S2S.
• Identifying and resolving bugs;
• Contributing ideas to enhance product features and tools;
• Collaborating closely with the Affiliate and Account teams;
• Preparing reports and necessary documentation;
• Participating in product development and brainstorming new ideas;
• Executing tasks assigned by management.

Work Condition:

• Remote work in Ukraine or from abroad;
• Medical insurance;
• Over 30 days off throughout the year (20 working days of vacation + public holidays) and 10 sick days;
• A MacBook for convenient work;
• Salary linked to the current exchange rate;
• Reasonable and loyal management;
• Team-building activities, knowledge sharing, and many interesting initiatives within and outside the holding company.

Diya is a successful Ukrainian IT company providing full-service IT solutions for small and medium businesses worldwide. Our company has a strong professional background in providing remote technical support services to companies across different industries helping them deliver excellent customer experience.

We are a friendly crowd of it-savvies. Working shoulder to shoulder in a virtual crew gives us the flexibility to provide better solutions and exceed our customers' expectations.

We are expanding our team and need a Level 2 Engineer who is versatile and passionate about technology to assist in supporting our clients' cloud infrastructure and IT operations. The candidate is expected to provide repeatable solutions, thought leadership, and delivery excellence for our set of core solutions.

Responsibilities:

• Set up and maintain various services and support tools, primarily Microsoft 365/Azure.
• Proactively ensure the highest levels of systems and infrastructure availability for our clients.
• Write and maintain custom scripts to increase system efficiency and reduce human intervention time on tasks.
• Providing operational support, including procedural documentation and relevant reports.

Requirements:

Deep knowledge of operating systems:

• Practical experience in administering Microsoft 365 (admin centre, Exchange, Azure, Intune, licensing).
• Practical experience in administering Windows Server (including the latest versions).
• Understanding of the architecture and specifics of each operating system.
• Experience with command-line interfaces and graphical user interfaces of OS.

Troubleshooting and support skills:

• Experience in solving complex problems in Windows environment.
• Ability to analyze event logs and other tools to diagnose issues.

Security and access management:

• Understanding of principles and methods of security in Windows environment.
• Experience with authentication and authorization mechanisms (Active Directory, LDAP, AAD).

Automation and scripting:

• Ability to write PowerShell scripts to automate tasks in the Windows environment.

Communication skills and teamwork:

• Good communication skills for working with clients and colleagues.
• Ability to effectively document processes and solutions.

Education and certifications:

• Higher education in the field of information technology or a related area.
• Certifications from vendors confirming knowledge and skills in Windows and Linux administration (e.g., Microsoft Certified: Azure Administrator Associate, Red Hat Certified Engineer) will be a big advantage.

Qualifications:

• A minimum of 1 year experience as an IT administrator with a primary responsibility of managing Microsoft Windows systems.
• Experience with Microsoft 365 and Azure platforms.
• Strong knowledge of administration and configuration of Windows servers and basic services AD, GPO, DNS, ADFS, etc.
• Knowledge of ticketing systems, monitoring, managed antivirus, and backup solutions.
• Demonstrated ability to generate and maintain technical documentation.
• Solid knowledge of PowerShell Scripting and command-line management.
• Microsoft 365 Certification is a plus.
• A minimum Intermediate English language level is required.

What we offer:

• Comfortable work environment, remote work.
• Competitive salary.
• Paid vacation and sick leave.
• Healthcare insurance and gym.
• Training and useful experience.
• Work in a young and friendly team.
• Career opportunities and professional growth.

Hi, I’m Artem, CEO of PAXLE — an international group of ADTech manufacturing companies. We work in performance marketing, focusing on dating, sweepstakes, and gambling.
 

I’m actively seeking a person who can be our Technical Support. The ideal candidate should be able to work with analytics, optimize statistics, be open to new experiences, and continuously improve their skills.

This is a cool opportunity to implement ideas that will give you the best experience. I am waiting for your resume :)

Our expectations from you:

• proven experience as a Technical Specialist/ Integrator or related positions;
• 0.5+ years experience in Affiliate Marketing, Traffic arbitration;
• Experience with API and S2S;
• Professional communication skills, ability to build long-term relationships with clients;
• Strong self-management skills, structured and systematic approach to work;
• Ambition and constant desire to become better each day;

Will be plus:

• Experience with Affise, TryVoluum, TrackDesk, AffPlus, etc.

Your main duties will be:

• Offering technical and informational support to clients;
• Creating a cascade;
• Collecting statistics;
• Optimization Smartlink;
• Assisting clients with integrations, including API and S2S.
• Identifying and resolving bugs;
• Contributing ideas to enhance product features and tools;
• Collaborating closely with the Affiliate and Account teams;
• Preparing reports and necessary documentation;
• Participating in product development and brainstorming new ideas;
• Executing tasks assigned by management.

Work Condition:

• Remote work in Ukraine or from abroad;
• Medical insurance;
• Over 30 days off throughout the year (20 working days of vacation + public holidays) and 10 sick days;
• A MacBook for convenient work;
• Salary linked to the current exchange rate;
• Reasonable and loyal management;
• Team-building activities, knowledge sharing, and many interesting initiatives within and outside the holding company.