Jobs Ukraine

Forward Group — AI Orchestration Platform for Logistics

Forward builds the first AI Logistician — an autonomous AI agent that executes freight procurement, dispatching, negotiations, calls, documents, and workflows for carriers and shippers.

Products

• Cargohub — AI freight-procurement agent for enterprise shippers
• Cargofy — AI agent for trucking companies to automatically find, book, and manage loads

We operate across the US, Europe, and Asia. Mission: make logistics run on autopilot.

Your Mission

Own customer outcomes, retention, and expansion end-to-end. Build and scale a world-class Customer Success function that turns AI adoption into measurable business results.

You are the CEO of Customer Value.

What You’ll Do

Leadership & Strategy

• Own Customer Success strategy across SMB → Mid-Market → Enterprise.
• Build, hire, and scale the CS team (CSMs, Onboarding, Setup, Support).
• Define CS playbooks: onboarding, adoption, renewals, expansion, churn prevention.
• Partner with Product, Sales, and Engineering to align roadmap with customer value.

Customer Ownership

• Act as executive sponsor for key customers.
• Ensure customers go live fast and adopt core AI-agent workflows.
• Drive renewals, upsells, and Net Revenue Retention.
• Turn customer feedback into structured product inputs.

Operations & Systems

• Own CS metrics: onboarding time, retention, NRR, feature adoption, churn.
• Implement CS tooling (CRM, health scores, playbooks, reporting).
• Design scalable onboarding for complex workflows, APIs, and integrations.
• Create a tight feedback loop from customers → product → roadmap.

What Success Looks Like

• 90% of new customers live within 14 days
• 90%+ gross retention
• +15–25% Net Revenue Retention
• Core AI-agent features adopted within 90 days
• Clear customer insights influence product decisions every month
• CS operates as a revenue engine, not a support function

What We’re Looking For

• 5+ years in B2B SaaS Customer Success, incl. leadership experience
• Proven ownership of retention, renewals, and expansion
• Strong executive-level communication (customers + internal)
• Deep comfort with AI products, workflows, APIs, and integrations
• Operator mindset: structured, fast, accountable
• Bonus: logistics, TMS/ERP, enterprise onboarding, or complex SaaS

Why Join Forward

• Category-defining AI orchestration platform
• Direct ownership of revenue retention and customer value
• Global customers (US, EU, Asia)
• Competitive compensation + performance upside
• Zero bureaucracy, fast decisions
• Clear path to VP Customer / CRO-track

Our Mission and Vision

At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we’re on a bold path: to become the #1 payments orchestration platform in the world.

We believe the future of payments is shaped by people who think big, take ownership, and bring curiosity and drive to everything they do. That’s exactly the kind of teammates we want on board.

Uniqueness of the Role

We’re scaling our Infrastructure Stream and need an Infra Engineer who wants to build, not just maintain.

Right now, our Infra Engineers keep Solidgate’s backend services running smoothly. But we’re also investing in something bigger: implementing Kubernetes for our internal management and analytics infrastructure. And you who will be in charge of it.

This isn’t a standard ops role. There’s a real R&D component here — you’ll evaluate whether and how Kubernetes fits our needs, experiment with solutions, and make calls that shape our infrastructure for years.

If you want to work with Kubernetes but you’re tired of inheriting someone else’s setup, this is your chance to do it right from day one.

The rest of your time? Solving the everyday infrastructure challenges that keep a fintech platform running at scale.

You’ll work side by side with Mykyta, our Head of Infrastructure, who’s scaled our infrastructure from the ground up. He doesn’t just set the strategy — he’s hands-on, rolling up his sleeves and driving improvements alongside the team of 4 other qualified Infra Engineers.

Interesting fact: Our Infra team is committed to the long haul — on average, they’ve been at Solidgate for 5 years, driving innovation and shaping our infrastructure every step of the way.
Explore our technology stack ➡️ https://solidgate-tech.github.io/.

What you’ll own

— Supercharging our CI/CD pipelines to make releases faster and smoother

— Bringing our infrastructure fully in line with Infrastructure as Code principles

— Leading an R&D initiative to introduce Kubernetes for internal management and analytics infrastructure

— Maintaining and modernizing existing systems to keep them rock-solid

— Collaborating closely with the whole tech team: Data Engineers, Development, and Product

— Keeping our infrastructure and processes docs up-to-date

You’re a great fit if you have

— 5+ years of hands-on experience as a DevOps or Infrastructure Engineer

— Solid Linux skills — networking, process management, storage, the whole stack

— Proven experience with AWS — VPC, EC2, ECS, RDS, CloudFront, Lambda

— Hands-on experience with Kubernetes and a strong understanding of when it makes sense (and when it doesn’t)

— Experience with the HashiCorp stack — Terraform, Vault

— Background in microservices platforms — building infrastructure with microservices in mind and designing inter-service interactions

Nice to have

— Experience working on fintech projects

— Hands-on with PCI DSS certification processes

— Development experience in Python, Go, or similar

— Familiarity with HashiCorp Packer and Consul

Why Solidgate?

• High-impact role. You’re not inheriting a perfect system — you’re building one.
• Great product. We’ve built a fintech powerhouse that scales fast. Solidgate isn’t just an orchestration player — it’s the financial infrastructure for modern Internet businesses. From subscriptions to chargeback management, fraud prevention, and indirect tax — we’ve got it covered.
• Massive growth opportunity. Solidgate is scaling rapidly — this role will be a career-defining move.
• Top-tier tech team. Work alongside our driving force — a proven, results-driven engineering team that delivers.

• Modern engineering culture. TBDs, code reviews, solid testing practices, metrics, alerts, and fully automated CI/CD.

   

💌 The Extras: 30+ days off, unlimited sick leave, free office meals, health coverage, and Apple gear to keep you productive. Courses, conferences, sports and wellness benefits — all designed for ideas, focus, and fun.

Tomorrow’s fintech needs your mindset. Come build it with us.

bout the company

Our client is a young but fast-growing deep-tech start-up with big ambitions at the frontier of autonomy, perception, and defence. Their core expertise lies in 3D vision and graphics technologies, deployed in a dual-use context for inspection and defence.

This role focuses on the immediate defence context, where our client is developing software for advanced on-board UAV situational awareness.

The team consists of people who are passionate about the technology and solutions they develop. They work closely with top-tier partners and government agencies. In Ukraine, their mission is critical: delivering combat-proven situational awareness solutions that operate with low-cost sensors to support immediate operational needs.

Your role

As Territory Sales Manager (Ukraine), you are the sole owner of our client’s commercial success in Ukraine. This is a hybrid “Hunter-Farmer” role with a strong emphasis on new business. You are responsible for identifying, negotiating, and closing new deals, while acting as the official face of our client in the region and managing existing commercial relationships.

You will navigate a fast-paced environment with short sales cycles (3–6 months), working directly with military units, volunteers, and the Ministry of Defence. You operate with a high degree of autonomy and are accountable for the entire commercial landscape in Ukraine: from winning new contracts to ensuring existing customers grow with our client.

Your responsibilities will include

Full-Cycle Closing: Identifying prospects, conducting discovery, demonstrating value, negotiating terms, and signing contracts independently.

Local Representation: Acting as our client’s official representative in Ukraine; building and maintaining trust with government bodies, industry partners, and the defence community to secure long-term market position.

Account Management: Managing and expanding existing commercial accounts. You are responsible for renewals, customer satisfaction, and identifying opportunities for upsells within the current client base.

Revenue Accountability: Delivering on a specific revenue quota (targeting €1.5—2.5M) through a mix of new business acquisition and account expansion.

Active Prospecting: Aggressively building your own pipeline through local networks, military contacts, and field presence.

Commercial Negotiation: Structuring pricing and contracts within pre-approved authority limits to ensure speed of execution.

Combat Validation: Gathering and leveraging operational feedback from existing users to strengthen the value proposition for future sales.

Reporting: Maintaining accurate pipeline forecasting in the CRM to ensure visibility for headquarters.

What we expect from you

• 3–5+ years of B2B sales experience with a proven track record of self-closed deals.
• Balanced skillset: Strong “Hunter” DNA to close new business, combined with “Farmer” skills to manage key accounts and represent the brand professionally.
• Deep understanding of the Ukrainian defence landscape, including procurement processes for Armed Forces, the Ministry of Defence, and volunteer organizations.
• Closing DNA: Ability to drive urgency, overcome objections, and get contracts signed without constant management intervention.
• Autonomy: Comfortable operating as the sole commercial representative in the territory, managing your own time and priorities.
• Cooperation: Working with our client’s Business Development team and senior management on new leads and deal closures.
• Technical aptitude: Ability to learn and explain complex UAV and software concepts to technical buyers.
• Language skills: Fluent Ukrainian and English are mandatory.
• Based in Ukraine with the ability to travel for client meetings and field demonstrations.

What we offer

• Performance-driven compensation: 50/50 split between base salary and variable commission, with the majority of variable pay tied strictly to closed revenue (new + expansion).
• 25 vacation days per year.
• Reimbursed travel expenses and company laptop.
• Flexible working hours and the option to work remotely when not at client sites.
• Working in an international, world-class team of engineers and entrepreneurs solving real-life problems with advanced technology.
• Direct impact: A central role where your sales performance directly contributes to the safety and operational effectiveness of end-users.
• Freedom to improve, build, and shape our client’s commercial foundation as the company scales.

Description:
We’re building one of the fastest-growing EdTech products in the world, and we’re looking for a PMM who loves taking ownership, experimenting, and seeing the real impact of their work. If you’re curious, energetic, and enjoy turning ideas into action, this is the place for you.
 

Requirements

• 1+ years of experience in a fast-paced environment with proven results (we’re also happy to consider exceptional candidates with less experience)
• Strong problem-solving skills — you dive deep into problems, find root causes, and drive solutions end-to-end
• Strong analytical skills — you work confidently with product metrics, data-driven hypotheses, and spreadsheets
• Quick learner — able to leverage internal low-code automation tools to speed up the creation and launch of new user journeys
• B2+ English

Would be a plus

• Entrepreneurship experience
• Degree from a top university (e.g. KSE, KNU, NaUKMA, UСU)
• Interest in human psychology

Responsibilities

• Conduct market and user research to identify opportunities
• Generate and prioritize product growth hypotheses
• Design, run, and analyze A/B tests to validate hypotheses

Opportunities

• Become the team’s first PMM, with the potential to grow into a Lead role

Our partner - productive company in security domain is looking for

C++ Engineer 

Job Requirements

We are seeking a talented C++ developer to join our team. 

Minimum Qualifications:

• C++11 або С++14 або С++17, (stl, boost, curl), Multithreading, REST API, JSON, Microsoft Graph API (Oauth2)

Preferred Qualifications:

• Microsoft Azure (AD, AP registration)
   

Hello!

We are Boosta — a holding IT company that creates, scales, and invests in digital businesses with global potential.

• Founded in 2014
• 700+ professionals
• Hundreds of thousands of users worldwide

Boosta’s portfolio includes a wide range of successful IT products, as well as projects focused on performance marketing.

Right now, we’re looking for an Investment Analyst who will join the team of our corporate investment fund Burner. 
 

What is our Investment Analyst going to work with?

• Proactively source new investment opportunities. Develop relationships with target companies and their founders.
• Cover the investment analysis process, including: initial information request, basic financial statement analysis and preparation of a financial models, market research, drafting of potential deal terms, and further negotiations.
• Monitor and analyze portfolio companies’ financial and operational performance to ensure they meet their growth objectives.
• Serve on advisory boards of portfolio entities, organizing and actively participating in board meetings, budgeting, forecasting processes, and reporting.
• Collaborate with Boosta`s internal departments, including finance, legal, marketing, product, and service teams.
   

What skills and experience does our Investment Analyst have?

• 1+ year of experience on the same or related positions
• Analytics fundamentals (data handling)
• Basic financial modeling and company valuation fundamentals
• Accounting fundamentals

• Presentation skills

   

Your journey with us:

• Step 1: Pre-screening.
• Step 2: Interview.
• Step 3: Test Task
• Step 4: Bar-Raising Call 
• Step 5: Reference check.
• Step 6: Job Offer!
   

Why is it so great to be a part of Boosta?

• 28 business days of paid off.
• Flexible hours and the possibility to work remotely.
• Medical insurance and mental health care.
• Compensation for courses, trainings.
• English classes and speaking clubs.
• Internal library, educational events.
• Outstanding corporate parties, teambuildings.

Project Description:

Our client is a large international enterprise operating modern cloud-based platforms and services.

The project focuses on building, improving, and operating Azure-based cloud environments, ensuring reliable CI/CD pipelines, infrastructure automation, and stable production operations.

You will work closely with development teams, contributing to cloud platform evolution and supporting mission-critical systems in production.

Responsibilities:

• Provide Azure DevOps support for cloud solutions by setting up new environments and implementing CI/CD pipelines
• Maintain, improve, and extend cloud deployment frameworks for existing products
• Design, implement, and manage Azure DevOps pipelines
• Apply Infrastructure as Code principles to automate cloud resources
• Monitor cloud environments, detect issues, and resolve incidents
• Support 3rd-level production issues and perform root cause analysis
• Collaborate with development and operations teams to improve reliability and performance
• Share DevOps best practices and knowledge with team members

Mandatory Skills Description:

• Minimum 3 years of relevant experience in DevOps on Azure
• Bachelor degree in Software Engineering or equivalent through experience
• Strong knowledge of main Azure components and Azure DevOps pipelines
• Fluency in Python for development and scripting new DevOps solutions
• Good knowledge of Docker containers
• Experience with Infrastructure as Code tools (e.g. Bicep, SaltStack or similar)
• Ability to detect, analyze, and resolve issues in cloud and production environments
• Experience supporting production systems and handling 3rd-level support cases
• Ability to work independently in a remote setup
• Open, proactive, and clear communication skills

Nice-to-Have Skills Description:

• Experience with Kubernetes-based deployments
• Familiarity with configuration management tools
• Familiarity with additional cloud automation and monitoring tools
• Experience working in large-scale enterprise environments

Languages:

English: C1 Advanced

We are currently seeking a manager to work primarily with large businesses in the sphere of partners’ advertising materials management and placement across various media platforms.

Requirements:

• Relevant experience in advertising Project Management 2+ years.
• Experience working with creative materials.
• Strong communication skills for interaction with designers, clients, and stakeholders.
• Experience in detailed project planning, including time/resource estimation, identifying critical paths, and maintaining project documentation.
• Knowledge of full advertising materials development cycle and processes.
• Familiarity with project management tools and CRM-systems.
• Aligning project goals with the organization’s business strategy.
• Flexibility and adaptability to project changes.
• Result-oriented with a strong analytical mindset.
• Hands-on experience in building/optimization of project processes.
• Interpersonal skills, ability to deliver high-quality results, maintaining trustful relationships between people.
• Interest and knowledge in the gaming and Esports field will be a significant advantage.
• English Intermediate+.

Responsibilities:

• Regular communication support between partners and development team.
• Facilitate the development of business opportunities within the project.
• Create and maintain the project management documentation and revise it as appropriate.
• Manage the project-related day-to-day operational activities.
• Manage the advertising materials development teams and direct their activities to ensure the project is run and completed within the constraints of scope and schedule.
• Perform data consolidation and analysis.
• Manage day-to-day operational aspects of a project scope.
• Effectively communicate relevant scope-related information to the team and management.
• Resolve and/or escalate scope-related issues promptly.
• Develop project plans following the overall roadmap to ensure alignment with strategic objectives.

Quintagroup is looking for a proactive Lead Generation Manager to strengthen our outbound pipeline. You'll be at the forefront of our sales efforts, driving business growth through strategic lead generation and nurturing client relationships.

💪 Key Responsibilities:

• Align with Sales on ICP, target industries, and key buyer roles
• Own the full LinkedIn outbound engine end to end, from strategy and targeting to pipeline impact and handoff to Sales
• Research target accounts and decision-makers to personalize outreach
• Manage CRM data: log interactions, keep records accurate, attach relevant notes/materials
• Monitor outreach performance (sent, replies, positive replies, meetings booked) and optimize based on results
• Handle first conversations with prospects: clarify needs, address initial questions, and move the lead to the next step
• Analyze lead/outreach data to surface insights and improve future campaigns and sales approach

🤜 What We're Looking For:

• Excellent written English 
• Detail-oriented approach with a strong sense of responsibility
• Proactive attitude in communication with prospects, clients, and upper management
• Efficient time-management skills and agility to handle multiple tasks in a fast-paced environment

• Experience with CRMs (Pipedrive/HubSpot) and lead research/outreach tools (Apollo.io/SalesNavigator)

   

👍 Nice to have:

• Experience with Linked Helper or similar automation tools.
  Experience with Apollo.io, Lemlist, Clay, Make.com, 8n8
• Tech-savviness and a general understanding of the IT field
• Set up the lead gen process from scratch
• Use AI assisted research and personalization;

🤝Why Join Us?

• Remote Work: Enjoy the flexibility of working from anywhere
• Global Exposure: Interact with clients from diverse international backgrounds
• Career Growth: Opportunity to play a crucial role in company's sales strategy and expansion
• Dynamic Environment: Be part of a fast-paced, evolving industry
• Skill Development: Continuous learning opportunities in sales, technology, and communication

As a Project Coordinator / Project Manager, you will support the execution of complex technical projects, streamline communication among teams, and ensure our ML experts stay aligned.

This role involves managing workflows, overseeing Jira processes, supporting sprint activities, and ensuring that all stakeholders remain informed and aligned. You will continuously contribute to improving delivery processes across the organization.
 

The ideal candidate has hands-on experience in project coordination or project management within tech or data-oriented environments. You will work closely with engineering leaders to ensure that project plans support the business goals.

Responsibilities:

• Maintain transparent communication and ensure timely information flow
• Coordinate daily team activities, ensuring clarity and alignment
• Manage project plans, backlogs, and task flow using Jira
• Prepare status reports, documentation, updates, and delivery summaries for stakeholders
• Organize and facilitate Agile ceremonies (daily standups, planning, retrospectives)
• Track risks, dependencies, and issues, escalating when needed

Requirements:

• English C1 — required for daily communication with customers (US/ EU)
• 2+ years of experience as a Project Coordinator / Project Manager
• Strong hands-on experience with Jira (workflows, boards, backlog management)
• Experience working with IT products (Software Development Lifecycle)
• Extensive Experience in Project Management:
  • Requirements Gathering and Formalization
  • External Product Demos
  • Project Documentation, Reports, Roadmaps
  • Expectations Management
  • Scope / Budget / Timeline / Quality Negotiations
  • Crisis Communication
  • Risk Management
  • Retrospectives
• Be self-sufficient and eager to learn about technologies related to ML/AI
• Kyiv-located - to be able to visit an office 

Nice to Have:

• Experience or understanding in ML/AI or Data fields
• Technical background or university diploma

What We Offer:

• Startup culture, a strong goal-oriented team, and a research mindset
• Opportunity to leverage your engineering skills for fellow engineers and shape the future of AI
• Working with the newest technical equipment
• 20 working days of annual vacation leave
• English courses, Educational Events & Conferences
• Medical insurance

Location: Remote/Office in Kyiv
Working hours: EST Time Zone, 9 AM - 6 PM EST

About Us

Koyfin is a fast growing fintech company building a powerful, intuitive analytics platform used by financial advisors and individual investors to research ideas, manage portfolios, and grow their businesses. We believe every investor deserves world-class research tools without the complexity or price tag of legacy platforms.

Responsibilities
Customer Support

• Provide high-quality customer support via email and help center.
• Resolve customer inquiries clearly and efficiently, ensuring a great customer experience.
• Troubleshoot issues, report bugs, and collaborate closely with Product and Engineering teams to drive resolution.
• Act as the voice of the customer, sharing insights and feedback to help improve the product.
• Serve as a product ambassador, helping customers understand value, features, and best practices.

Sales & Operational Tasks

• Conduct product demos and calls with clients, including onboarding and training sessions.
• Schedule demos, training sessions, and customer calls across international time zones.
• Prepare and send invoices with clear payment instructions; monitor outstanding invoices and send payment reminders.
• Manage contracts via Dropbox Sign and ensure enterprise accounts are accurately updated.
• Track subscription renewals, send timely renewal notifications, and manage subscription transfers.
• Support clients throughout their lifecycle, from onboarding to renewal.
  
  
  Requirements
  Experience
• 2+ years of experience in customer support, ideally in SaaS or with complex products.
• Understanding of the financial field and financial tools (strongly preferred).

• Experience working with international clients (especially US and UK markets).

  Skills

• Fluent English (written and spoken).
• Strong product mindset with a genuine interest in understanding customer needs and use cases.
• Ability to quickly learn and deeply understand the platform and its functionality.
• Excellent attention to detail, strong organizational skills, and structured problem-solving.
• Proactive, empathetic, and customer-focused approach.
• Strong collaboration skills when working with Product, Engineering, and Sales teams.
• Willingness to share knowledge, ideas, and product insights to improve internal processes and customer experience.
  Personal Qualities
• Friendly, approachable, and a true team player.
• Self-driven, fast learner who can onboard quickly and become effective independently.
• Strong sense of ownership with a GSD (Get Stuff Done) mindset.
• Curious, adaptable, and comfortable working in a fast-moving product environment.

Senior React Native Developer

Kyiv

Delasport — Implementing Technological Solutions Here and Now.

Delasport is an iGaming Software company providing Sports Betting & Online Casino software, and turnkey B2B solutions. Established in 2010, Delasport delivers a one-stop-shop solution of Sports Betting and Online Casino from a White-Label, with a full range of management services to a Plug&Play iFrame and a complete Turnkey. We are looking for the top talents to join our team in R&D centre in Kyiv.
 

RESPONSIBILITIES:
Build and evolve modern front-end applications using React and React Native

• Collaborate closely with backend teams to integrate RESTful and GraphQL APIs
• Refactor and enhance legacy implementations while improving test coverage and maintainability
• Troubleshoot and optimize performance across multiple environments and platforms
• Contribute to architecture discussions, release processes, and continuous improvement initiatives
• Shape development workflows, tools, and CI/CD pipelines for maximum efficiency
• Participate in planning and syncs, helping to ensure smooth, timely delivery
   

REQUIREMENTS:

• 5+ years of professional front-end development experience
• 3+ years of hands-on experience with React and React Native
• Strong knowledge of TypeScript, ES6+, hooks, and context API
• Solid understanding of mobile app lifecycle, background handling, and performance optimization
• Experienced with GraphQL, REST, WebSockets, and debugging tools (React DevTools, Chrome Debugger)
• Familiar with automated testing and clean coding principles
• Bonus points for experience with Expo, Vue.js, or PHP
• A proactive, self-driven engineer who communicates clearly and thrives in a collaborative, fast-paced environment
   

WHAT WE CAN OFFER YOU

• Modern office in Podil with an uninterruptible power supply and the Internet
• Personal time off (21 business days of paid vacation, paid days on special occasions, sick leaves, emergency days off)
• Public holidays
• Health and life insurance with our broker, available starting from the month following the employee’s start date with the company
• Modern technical equipment
• English courses with native speakers
• Ukraine-based educational programs
• Sports activities reimbursement
• Corporate entertainments
• Happy hours on Fridays
• Gig contract support

Mirko Solutions is an international IT company specializing in web and mobile development for clients in the US, Canada, EU, and Australia. We are growing rapidly and are currently looking for an Operations Manager for a new international project.

Key skills:

• Crisis managemen;
• Operational management;
• Jira (or similar tools);
• Analytical and systematic thinking;
• Leadership and communication;
• Organization and ability to multitask.

Responsibilities:

• Implementation and optimization of operational processes for the entire team (40+ people);
• Resource management and task distribution among teams;
• Preventive identification and neutralization of crisis situations, creation of emergency response plans;
• Coordination of work cycles (sprints), checkpoints, and timely completion of key stages;
• Tracking KPIs and budgets, analyzing process efficiency;
• Synchronization of work between departments to achieve strategic goals;
• Preparation of weekly and monthly reports for management.

Requirements:

• Minimum 2 years of experience as an operations or project manager in IT field;
• Experience in successful crisis management and working in stressful situations;
• Deep understanding of the development cycle and team roles;
• Proficient user of Jira or similar tools (Confluence, Asana, Trello);
• Strong leadership and communication skills, ability to motivate a team;
• Analytical approach to risk assessment and decision making;
• Result-oriented and willing to work in a multitasking environment.

We offer:

• Flexible work format: remotely or from the office in Lutsk (Mon-Fri, 09:00—18:00);
• 18 calendar days of paid vacation and 10 sick days per year;
• Opportunity to implement your own ideas in a creative, dynamic team;
• Regular online and offline corporate events and team building activities;
• Support for professional growth and participation in industry conferences.

🚀 Join Our Team in Ivano-Frankivsk

We’re looking for an experienced Senior DevOps Engineer to join our growing team and support one of our key customers. You’ll be working with a modern Azure-based cloud infrastructure, owning deployments, automation, monitoring & observability, and security. If you’re passionate about building reliable, scalable systems and enjoy solving complex problems, this role is for you.

About This Opportunity

As part of a small, high-performing team, you won’t get lost in layers of corporate processes. You’ll work closely with senior engineers and directly impact the customer’s production environment. You’ll have autonomy to design and improve cloud infrastructure while ensuring systems remain secure, cost-efficient, and highly available.

We value initiative and ownership — you’ll have the chance to shape DevOps processes and mentor others while working in a supportive environment.

What You’ll Do

• Design, implement, and manage cloud infrastructure on Microsoft Azure
• Define and manage Infrastructure as Code with Terraform
• Build and optimize CI/CD pipelines for application deployment and testing
• Monitor system health, availability, and performance, proactively preventing downtime
• Collaborate with developers to streamline release processes and ensure smooth delivery
• Implement and maintain security best practices across cloud infrastructure
• Optimize costs, scalability, and resilience of cloud environments
• Troubleshoot complex infrastructure and deployment issues
• Provide guidance and mentorship on DevOps best practices within the team

What We’re Looking For

Required Skills

• 5+ years of hands-on DevOps / Cloud Engineering experience
• Strong experience with Azure services (AKS, App Services, Functions, Networking, Security)
• Solid understanding of Terraform and Infrastructure as Code practices
• Experience with CI/CD pipelines (GitHub Actions, Azure DevOps, or similar)
• Knowledge of containerization & orchestration (Docker, Kubernetes)
• Familiarity with monitoring & logging tools (Azure Monitor, Prometheus, Grafana, ELK, etc.)
• Understanding of cloud security, IAM, and compliance practices
• Ability to troubleshoot complex infrastructure problems end-to-end
• English proficiency (Upper-Intermediate or higher)
• Ability to work from our Ivano-Frankivsk office

Nice to Have

• Experience with multi-cloud setups (AWS, GCP)
• Scripting/programming knowledge (Python, Go, Bash, PowerShell)
• Knowledge of networking (VPCs, VPNs, firewalls, routing)
• Familiarity with database management in the cloud (Postgres, SQL, Cosmos DB)

Our Tech Stack

• Cloud: Azure
• IaC: Terraform
• CI/CD: GitHub Actions, Azure DevOps
• Containers: Docker, Kubernetes (AKS)

What We Offer

Work Environment

• Small, ambitious team where your contributions are visible
• Office in Promprylad, Ivano-Frankivsk
• Flat structure, direct communication, no bureaucracy
• Safe environment to innovate and experiment

Benefits

• Performance-based salary reviews as you develop
• Flexible working hours
• Paid time off and sick leave
• Opportunity to make a real impact in a growing company

Why Join Us?

In a small company, your work has a direct impact. You’ll be the driving force behind an initiative on introducing a full coverage of the infrastructure with IaC, ensuring stability and scalability while building efficient DevOps processes. We’re not looking for someone to just maintain — we need someone who thrives on building, optimizing, and innovating.

How to Apply

Send us:

• Your CV/Resume
• Links to any infrastructure projects, IaC repos, or automation work you’re proud of
• A short note on what excites you about cloud infrastructure and DevOps

📍 Location: Office-based in Promprylad, Ivano-Frankivsk
🕐 Start Date: As soon as possible

About Behavox

Behavox is a cloud-native AI company providing an integrated controls platform for global banks, asset managers, hedge funds, private equity firms, insurance businesses, and commodity firms. The platform unifies communications and trade surveillance, compliant archiving, policy management as well as front-office analytics on a single, AI-native technology stack, delivered as a globally scalable SaaS-based cloud service.

At Behavox, our engineering culture is built around speed, experimentation, and technical excellence, following agile principles and rapid iteration. We constantly test and adopt the latest cloud technologies and AI tooling, optimising for fast feedback loops and execution. We look for people who can move fast, challenge conventional wisdom, and who want to work at the frontier of modern AI, SaaS platforms, and distributed systems.

Behavox is a high-performance organisation with a strong bias toward delivery, ownership, and responsibility. We commit, and we execute. We are building systems that are complex, mission-critical, and global in scale; systems that many consider too large or too difficult. 

To do that, we seek the smartest, most technically capable engineers and technologists who take end-to-end responsibility and want to win by building what others cannot.

Founded in 2014 and backed by SoftBank Vision Fund, Behavox is headquartered in London, with offices worldwide, including New York City, Montreal, Seattle, Singapore, and Tokyo.

About the Role

The Behavox Platform is a scalable, fault-tolerant and highly performant storage and processing system which allows us to manage and analyze massive volumes of data. We have an extensive and flexible set of APIs to develop products that allow our clients to work through millions of data items, by searching, filtering, and visualizing relationships between entities in the system.

As a DevOps Engineer you will be responsible for the availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning of all production systems and services. You will work together with other SRE, Product and Engineering teams to design and implement SRE practice at Behavox to build foundational infrastructure allowing to support the rapid growth of the Behavox client base.

This is an incredible opportunity to discover the world of high-load data processing and face the challenges of distributed Big Data systems. It will also provide you the opportunity to:

1. Work with high-load and business-critical services that will have a big impact on the company
2. Implement your ideas in an environment that strives for continuous improvement
3. Be part of a fast-growing, dynamic company and with modern technologies

More information about the tools and solutions used at Behavox can be found on our engineering blog https://blog.behavox.engineering

What You’ll Bring

1. Linux mastery (5+ years). You understand how the kernel works, not just how to use it. You're comfortable with: systemd, strace, system calls, inodes, iptables/netfilter, namespace isolation, cgroups, process management, filesystem internals. You can debug a hanging process or network issue from first principles.
2. Kubernetes in production (3+ years). Not just "I deployed a pod once." You've run production K8s clusters, debugged CNI issues, understood resource limits and QoS, troubleshot DNS problems, dealt with pod evictions, and know when to use StatefulSets vs Deployments vs DaemonSets.
3. Production troubleshooting and incident leadership. You've been paged at 3 AM and fixed it. You've led incidents as a DRI or Incident Commander, not just participated as a responder. You know how to methodically isolate failures in distributed systems, write blameless postmortems, and improve systems based on lessons learned. You can read application logs, correlate metrics, check network connectivity, profile resource usage, and find root causes under time pressure.
4. Python or Golang (hands-on, production experience). You've built real automation tools, not just scripts. You understand error handling, testing, logging, and writing maintainable code that other engineers will use and modify.
5. Cloud platforms (GCP required, AWS is a plus). Real production experience with Google Cloud (Compute Engine, GKE, Cloud Storage, IAM, VPC networking) or AWS equivalents. You've designed cloud architecture, optimized costs, and debugged cloud-specific issues.

What You'll Do

1. Be on-call and lead incident response. You'll carry the pager and act as Incident Commander or DRI during major outages. This means coordinating response teams, making decisive calls under pressure, running structured incident management (severity classification, communication, escalation, resolution, postmortems), and keeping stakeholders informed. You must know how to run an incident - not just fix technical problems.
2. Deep troubleshooting. We believe in observability-first approaches with proper monitoring and metrics. But when observability doesn't give you the answer - when a Java service is leaking memory in Kubernetes, network packets are dropping mysteriously, or a production database is hitting inode limits - you need to be unafraid to go deeper. Grab strace, dive into kernel logs, check iptables rules, and analyze system calls. No handholding.
3. Build real automation. Not bash one-liners. You'll write Python or Golang tools that solve complex operational problems - deployment automation, self-healing systems, capacity planning tools, incident response automation. Code that other engineers will depend on.
4. Maintain high-load distributed systems. Our platform processes massive data volumes across GCP (primary) and AWS. You'll deploy, scale, monitor, and optimize these systems while keeping SLAs.
5. Own the observability stack. Prometheus is your foundation. You'll design monitoring, write meaningful alerts (not alert spam), build dashboards that actually help during incidents, and implement quality control gates for AI services.

What We Offer & Expect

1. The opportunity to work on a global, mission-critical AI platform alongside the best engineers and technologists across multiple geographies.
2. A role with real ownership and impact, building complex systems at scale in an environment that values speed, experimentation, and technical excellence.
3. A highly attractive benefits package, including competitive cash compensation, an equity award aligned with long-term value creation, and comprehensive health insurance for employees and their families.
4. A modern, comfortable office in central Lviv, with an expectation of working from the office three (3) days per week, reflecting our belief in strong in-person collaboration, while remaining flexible to accommodate occasional personal circumstances that may require working from home.
5. A generous time-off policy of 30 days annually, plus public holidays and sick leave, recognizing the importance of sustained high performance.

About Our Process

Our selection process is designed to rigorously assess a candidate’s depth of technical knowledge, problem-solving ability, and alignment with Behavox’s mission and core values.

As part of the process, candidates will first participate in a series of interviews focused on evaluating their technical expertise and engineering judgment. Candidates who successfully progress through these interviews will then be invited to complete a live technical exercise with a group of Behavox engineers and engineering managers. 

The purpose of this live technical assessment is to validate the candidate’s stated technical competencies and assess their ability to solve complex problems with speed, accuracy, and sound engineering judgment. Note that whenever possible, we aim to conduct interviews in person at our offices.

We recognize and respect the time candidates invest in this process. In return, Behavox commits significant time and resources to ensure that those who join us have the capability, judgment, and alignment required to operate at the speed and level of complexity our work demands. We value efficiency and clarity on both sides; if at any point we determine that a candidate is not a fit, we reserve the right to immediately conclude the interview or the technical assessment.

Please note the following:

• A core objective of the process is to objectively assess individual knowledge and competencies. The use of AI tools or external assistance during live interviews or technical exercises is strictly prohibited (unless explicitly instructed otherwise) and will result in immediate disqualification.
• Interviews and technical sessions may be recorded for internal review to support fairness, consistency, and collaborative decision-making within the hiring team.