Jobs Ukraine

Delasport — Implementing Technological Solutions Here and Now

Delasport is an iGaming Software company providing Sports Betting & Online Casino software, and turnkey B2B solutions. Established in 2010, Delasport delivers a one-stop-shop solution of Sports Betting and Online Casino from a White-Label, with a full range of management services to a Plug&Play iFrame and a complete Turnkey. We are establishing an R&D centre in Kyiv, and are looking for top talents to join our team.

RESPONSIBILITIES

• Manage and maintain our cloud infrastructure on Google Cloud Platform (GCP) to ensure high availability, scalability, and security
• Design, build, and manage containerized environments using Kubernetes for deploying and orchestrating microservices
• Collaborate with software development teams to streamline the CI/CD pipeline and implement automated build, test, and deployment processes
• Develop and maintain infrastructure as code (IaC) using Terraform to automate the provisioning and configuration of cloud resources
• Implement and manage configuration management tools such as Ansible to ensure consistent and efficient deployment across environments
• Monitor system performance and identify potential bottlenecks, taking proactive measures to optimize and improve overall system reliability
• Troubleshoot and resolve issues related to infrastructure, applications, and deployments in a timely manner
• Participate in the on-call rotation with the DevOps team, responding to alerts and incidents outside of regular business hours
• Stay up-to-date with the latest industry trends and best practices related to DevOps, cloud computing, and containerization

REQUIREMENTS

• Bachelor’s degree in Computer Science, Engineering, or a related technical field.
• Resilient and flexible mindset, open to changing priorities and adapting to new challenges and technologies as the business evolves
• 3+ years of proven experience as a DevOps Engineer or similar role with hands-on experience in GCP or/ and AWS
• Strong knowledge of containerization technologies, particularly Kubernetes, and experience managing containerized environments
• Proficiency in infrastructure automation using Terraform for provisioning cloud resources
• Hands-on experience with configuration management tools, such as Ansible.
• Solid understanding of CI/CD concepts and experience implementing CI/CD pipelines.
• Familiarity with version control systems (e.g., Git) and their integration with CI/CD pipelines
• Knowledge of scripting languages (e.g., Bash, Python) for automation tasks.
• Experience with monitoring and logging tools to ensure the health and performance of systems
• Strong problem-solving skills and the ability to work effectively in a team-oriented, collaborative environment
• Excellent communication skills in English, both verbal and written

WHAT WE CAN OFFER YOU

• Modern office in Podil with an uninterruptible power supply and the Internet
• Personal time off (21 business days of paid vacation, paid days on special occasions, sick leaves, emergency days off)
• Public holidays
• Health insurance with the broker which is available from the first month of cooperation
• Life insurance with the broker which is available from the first month of cooperation
• Modern technical equipment
• English courses with native speakers
• Ukraine-based educational programs
• Sports activities reimbursement
• Corporate entertainments
• Happy hours on Fridays
• Gig contract support

Delasport — Implementing Technological Solutions Here and Now.

Delasport is an iGaming Software company providing Sports Betting & Online Casino software, and turnkey B2B solutions. Established in 2010, Delasport delivers a one-stop-shop solution of Sports Betting and Online Casino from a White-Label, with a full range of management services to a Plug&Play iFrame and a complete Turnkey. We are establishing an R&D center in Kyiv, and are looking for top talents to join our team.

RESPONSIBILITIES

• Manage and maintain our cloud infrastructure on Google Cloud Platform (GCP) to ensure high availability, scalability, and security
• Design, build, and manage containerized environments using Kubernetes for deploying and orchestrating microservices
• Collaborate with software development teams to streamline the CI/CD pipeline and implement automated build, test, and deployment processes
• Develop and maintain infrastructure as code (IaC) using Terraform to automate the provisioning and configuration of cloud resources
• Implement and manage configuration management tools such as Ansible to ensure consistent and efficient deployment across environments
• Monitor system performance and identify potential bottlenecks, taking proactive measures to optimize and improve overall system reliability
• Troubleshoot and resolve issues related to infrastructure, applications, and deployments in a timely manner
• Participate in the on-call rotation with the DevOps team, responding to alerts and incidents outside of regular business hours
• Stay up-to-date with the latest industry trends and best practices related to DevOps, cloud computing, and containerization

REQUIREMENTS

• Bachelor’s degree in Computer Science, Engineering, or a related technical field
• Resilient and flexible mindset, open to changing priorities and adapting to new challenges and technologies as the business evolves
• 3+ years of experience as a DevOps Engineer or similar role with hands-on experience in Google Cloud Platform (GCP)
• Strong knowledge of containerization technologies, particularly Kubernetes, and experience managing containerized environments
• Proficiency in infrastructure automation using Terraform to provision cloud resources.
• Strong knowledge of configuration management tools, such as Ansible
• Solid understanding of CI/CD concepts and experience implementing CI/CD pipelines
• Familiarity with version control systems (e.g., Git) and their integration with CI/CD pipelines
• Strong knowledge of scripting languages (e.g., Bash, Python) for automation tasks
• Experience with monitoring and logging tools to ensure the health and performance of systems
• Strong problem-solving skills and the ability to work effectively in a team-oriented, collaborative environment
• Upper-Intermediate English level

WHAT WE CAN OFFER YOU

• Modern office in Podil with an uninterruptible power supply and the Internet
• Personal time off (21 business days of paid vacation, paid days on special occasions, sick leaves, emergency days off)
• Public holidays
• Health and life insurance with our broker, available starting from the month following the employee’s start date with the company
• Modern technical equipment
• English courses with native speakers
• Ukraine-based educational programs
• Sports activities reimbursement
• Corporate entertainments
• Happy hours on Fridays
• Gig contract support

Delasport — Implementing Technological Solutions Here and Now.

Delasport is an iGaming Software company providing Sports Betting & Online Casino software, and turnkey B2B solutions. Established in 2010, Delasport delivers a one-stop-shop solution of Sports Betting and Online Casino from a White-Label, with a full range of management services to a Plug&Play iFrame and a complete Turnkey. We are looking for the top talents to join our team in R&D centre in Kyiv.

We are establishing R&D center in Kyiv and looking for talents to join our team. We expect this manager to work closely with the team’s current Product Owners, Delivery and Project managers, Architects while owning the engineering roadmap and providing career guidance to the team.

RESPONSIBILITIES

• Leading teams of engineers and accelerating their growth by providing thoughtful feedback, technical mentorship, and effectively manage performance
• Working hands-on with your team and stakeholders to enable rapid delivery of features and technical solutions that make a positive user impact
• Collaborating with business leads across the company to define milestones and deliveries for new functionality to be added to existing applications
• Work with your teams under tough deadlines to design, build, and deliver projects.
• Ensure processes and training are in place for continuous improvement in our services
• Continuously work towards improving team efficiency and engineering capacity by improving the flow and addressing technical debt in our products and processes

REQUIREMENTS

• You are a strong motivator, leader, team player with a record of leading and mentoring employees
• You bring about 7+ years of experience as a technology leader with a proven track record of leading Engineering teams
• Experience working with stakeholders and contributing to product definition
• Profound knowledge in parts of our tech stack — Java, Kafka, RabbitMQ, Redis / Aerospike, Relational & NoSQL Databases
• Experience with Docker, Kubernetes, ELK, Grafana, Prometheus
• Understanding of large scale, distributed systems, microservice architecture
• Experience in recruiting, retaining and inspiring highly effective software engineering teams

WHAT WE CAN OFFER YOU

• Modern office in Podil with an uninterruptible power supply and the Internet
• Personal time off (21 business days of paid vacation, paid days on special occasions, sick leaves, emergency days off)
• Public holidays
• Health and life insurance with our broker, available starting from the month following the employee’s start date with the company
• Modern technical equipment
• English courses with native speakers
• Ukraine-based educational programs
• Sports activities reimbursement
• Corporate entertainments
• Happy hours on Fridays
• Gig contract support

PLEASE NOTE that we are searching for candidates who are located in Lviv and are able to visit office in Lviv.
 

About us:

EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 200 customers worldwide.

But that's not all! We're not just about numbers, we're about people. With a team of over 1000 passionate individuals spread across twelve countries in Europe, Asia, and the US, we're all united by our love for innovation and teamwork.

EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.

Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.

We are looking for a passionate and dedicated Middle QA Engineer to join our team in Lviv!
 

What You'll get to do:

• Design, maintain, and execute test cases for APIs, web, and mobile applications.
• Perform functional, regression, and integration testing across services and applications.
• Work with API testing tools (Postman, Newman, REST Assured, or similar) to validate endpoints, requests, and responses.
• Apply basic OOP concepts when writing or maintaining automated tests.
• Execute manual testing for web and mobile apps (UI/UX, cross-browser, cross-platform).
• Participate in bug reporting, verification, and tracking in tools like Jira or Azure DevOps.
• Collaborate closely with developers to clarify requirements and reproduce issues.
• Support the QA team in building automation coverage and integrating tests into CI/CD pipelines.
• Contribute to QA documentation: test plans, test reports, and checklists.
   

What You need to know:
 

• 3+ years of QA experience .
• Bachelor's degree in technical field (computer science or applied mathematics, IT).
• Practical experience with API testing (REST, SOAP).
• Knowledge of HTTP, JSON, XML, and authentication methods (OAuth, JWT, API keys).
• Hands-on experience in web testing (desktop & responsive) and mobile app testing (iOS/Android).
• Familiarity with at least one programming or scripting language (Java, Python, JavaScript, C#).
• Familiarity with SQL/Mongo DB.
• Understanding of basic OOP principles (inheritance, encapsulation, abstraction, polymorphism).
• Experience with bug tracking and test management tools (Jira, TestRail).
• Good communication skills and ability to work in a cross-functional team.
   

Here's what we offer:

• Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us.
• Stay Healthy: 10 sick leave days per year, no doctor's note required; 30 medical leave days with medical allowance
• Support for New Parents:
• 21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old.
• 4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old.

Our office perks include on-site massages and frequent team-building activities in various locations.
 

Benefits & Perks:

• Daily catered lunch or monthly lunch allowance. 
• Private Medical Subscription. 
• Access online learning platforms like Udemy for Business, LinkedIn Learning or O’Reilly, and a budget for external training.
• Gym allowance

At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!

Delasport — Implementing Technological Solutions Here and Now.

Delasport is an iGaming Software company providing Sports Betting & Online Casino software, and turnkey B2B solutions. Established in 2010, Delasport delivers a one-stop-shop solution of Sports Betting and Online Casino from a White-Label, with a full range of management services to a Plug&Play iFrame and a complete Turnkey. We are looking for the top talents to join our team in R&D centre in Kyiv.

We are seeking an IT Process Automation Lead with strong technical expertise across Atlassian, scripting, and cross-platform integrations. This role goes far beyond traditional administration — your primary mission is to architect automation solutions, extend systems using scripts and APIs, and streamline processes across the organization.

RESPONSIBILITIES

Atlassian Platform Ownership

• Architect, configure, and manage Jira Cloud and Confluence environments, including workflows, schemes, permissions, spaces, and governance
• Lead user and access management while ensuring compliance, security, and consistency across teams
• Establish and enforce Jira/Confluence best practices, driving standardization and operational excellence

Scripting & Advanced Automation

• Develop and maintain automation using Groovy, Python, JavaScript, or PowerShell to extend process functionality
• Build advanced ScriptRunner solutions: listeners, behaviors, REST endpoints, validators, post-functions, and scheduled jobs
• Optimize and troubleshoot automation logic to ensure performance, reliability, and scalability

Cross-Platform Integration & API Engineering

• Build and manage automations using Microsoft Power Platform (Power Apps, Power Automate, and Microsoft Teams)
• Design and implement integrations between Atlassian products and external systems using REST APIs, webhooks, and middleware
• Analyze workflows to identify automation opportunities and deliver end-to-end solutions that increase efficiency

Collaboration, Documentation & Technical Leadership

• Partner with cross-functional teams to gather requirements and architect automation or integration solutions that support business goals
• Produce clear documentation for configurations, scripts, integrations, and standard operating procedures
• Mentor colleagues and champion best practices in automation, scripting, and Atlassian tool usage

REQUIREMENTS

• 4+ years of hands-on experience with Atlassian products administration
• Strong mastery of scripting languages — Groovy, Python, PowerShell, or JavaScript
• Proven experience designing complex workflows, custom fields, permissions, automation rules, and integrations
• Hands-on experience using Microsoft Power Platform for automation (Power Apps, Power Automate, MS Teams)
• Solid understanding of REST APIs, authentication methods, and integration architectures
• Excellent problem-solving skills and the ability to architect scalable automation solutions
• Strong communication skills and ability to work cross-functionally
• Comfortable managing multiple projects in a dynamic, fast-paced environment

WHAT WE CAN OFFER YOU

• Modern office in Podil with an uninterruptible power supply and the Internet
• Personal time off (21 business days of paid vacation, paid days on special occasions, sick leaves, emergency days off)
• Public holidays
• Health and life insurance with our broker, available starting from the month following the employee’s start date with the company
• Modern technical equipment
• English courses with native speakers
• Ukraine-based educational programs
• Sports activities reimbursement
• Corporate entertainments
• Happy hours on Fridays
• Gig contract support

Job Description
 

• Strong knowledge of testing methodology, practices, tools, and test documentation.
• Experience in different types of manual testing: desktop/tablet application, functional, smoke, regression, localization, compatibility, etc.
• Experience in creating and executing test cases.
• Creating clear bug reports.
• Technical skills (OS administration: Windows, iOS, Android; OS tools, etc.)
• Good communication skills.
• Flexibility and willingness to adapt to project changes.
• Initiativeness and motivation.
• Experience in working with Jira.
• Intermediate (or higher) level of English: good reading and writing skills, ability to communicate verbally.

• Experience in Mobile and Web Testing

Additional skills:
 

• Practical experience in reviewing and testing requirements.
 

Job Responsibilities:
 

• Manual testing of web-based clients
• Review of system requirements and creation of test case scenarios for testing the requirements.
• Test cases execution.
• Writing bug reports as a result of testing activities.
• Work with a Bug-tracking system.
• Verification of bug fixes/regression testing.
• Providing status reports to the QA Lead.
• Communication with testers, developers, and customers.
• Be a part of the team, improve team practices and approaches.
 

Department/Project Description
 

Our client is a big medical equipment manufacturer located in the United States. We have completed a lot of projects for them during the last 20 years and continue our strong relationship. We are creating software information systems providing management and reporting capabilities for customer equipment in the field. Currently, we are extending our team to be able to start new generation projects and looking for eager test engineers who want to quickly grow in the technology stack.
 

Skill Category

QA - Manual
 

Keyskills - Must Have

• Manual functional testing
• Localization testing
• GUI/Usability testing
• Technical Documentation
• Requirements testing
• Compatibility testing
• Test Design
• OS
   

Keyskills - Nice to Have

• XML
• SQL
• Web testing

We’re helping Fedoriv Agency find their next CX/Digital Leader — a builder, strategist, and product-minded leader who can own Fedoriv’s digital direction and transform clients’ digital experiences into tangible business growth.

Fedoriv is a creative business transformation company that helps brands grow through strategy, creativity, and technology. For over 15 years, they’ve been designing meaningful experiences and ecosystems that connect businesses and people.

Their clients include Nova Poshta, Rozetka, Done, Bukovel, Ukravit, Jome, Computools, Pawwer, and other ambitious brands that trust Fedoriv to build their next chapter.

🎯 Mission

To lead and scale Fedoriv’s Digital Unit into a high-performing, innovation-driven business that builds meaningful digital products — websites, platforms, and experiences that transform how brands and customers connect.

🔹 Key Responsibilities

Strategic Leadership

• Define and evolve the digital strategy of Fedoriv Group in alignment with overall business goals.
• Identify and design new digital product opportunities, transforming the unit into a strategic business driver.
• Drive innovation through AI, data, and experimentation — introducing new methods and technologies into client and internal projects.

Client Partnership

• Act as a trusted strategic partner to C-level clients.
• Lead high-stakes conversations about digital vision, performance, and ROI.
• Defend bold ideas with logic and empathy — and turn them into results.

Product & Experience Leadership

• Lead the creation of customer-centric digital ecosystems — from UX research to final product delivery.
• Combine aesthetic excellence with measurable performance.
• Ensure every project connects design, business, and technology seamlessly.

Team Leadership

• Build and inspire a high-performing team of UX/CX designers, strategists, and product thinkers.
• Set clear goals, manage workloads, and create space for growth and autonomy.
• Foster Fedoriv’s culture of curiosity, ownership, and creative bravery.

Financial & Operational Leadership

• Take full P&L ownership of the digital unit.
• Ensure profitable delivery, healthy billing, and efficient team utilization.

• Establish predictable processes, performance tracking, and quality control.

   

🧠 Requirements

Experience & Expertise

• 7–10+ years in digital product, UX/CX, or digital transformation roles.
• Proven record in building and scaling complex digital ecosystems (web, mobile, CX platforms).
• Experience managing a digital or product team with direct P&L accountability.
• Background in agencies, startups, or tech-driven businesses.
• Strong understanding of customer journey mapping, UX processes, and data-driven design.
• Familiarity with AI tools, analytics, and performance optimization frameworks.

Soft Skills & Mindset

• Entrepreneurial and hands-on — able to turn ideas into working solutions fast.
• Strategic thinker with a builder’s energy and founder’s mindset.
• High emotional intelligence and resilience under pressure.
• Confident communicator who thrives in client-facing situations.
• B2 English level or higher.

💼 What We Offer

• Full ownership of the Digital Unit: vision, team, and execution.
• Real influence — your work directly impacts top-tier brands.
• 30 paid vacation days per year + Paid sick leaves.
• Health insurance after trial period.
• Extra agency-wide vacation days in winter and spring.
• Performance-based bonuses.
• Hybrid flexibility (Kyiv)

🚑 Empeek is an IT outsourcing company that develops software for clients in the healthcare domain in the USA.

As an example — systems that analyze heartbeat and detect abnormalities in patients, real-time communication platforms between patients and doctors, solutions that detect malignant tumors from images, systems that identify heart defects based on gait patterns, and more.

We are looking for a Strong Middle Lead Generation Specialist to strengthen our team ⭐️

Requirements:

• 2+ years of experience in lead generation (2+ years working with LinkedIn and 1+ year with Upwork).
• Experience in IT service companies.
• Understanding of outbound processes and the lead generation funnel.
• Ability to conduct written communication that generates interest in our services.
• Responsible attitude to working with a CRM and moving leads through the funnel.
• English level: Upper-Intermediate or higher; fluency in Ukrainian.

Nice to have: previous experience in lead generation for healthcare.

Future responsibilities:

• Communicating with prospects on LinkedIn and booking calls for sales managers.
• Working with Upwork and LinkedIn.
• Managing your leads in the CRM system.
• Tracking and analyzing your own performance metrics.
• Handling related tasks to support the lead generation process.

Why you will enjoy being part of the Empeek team:

• Professional growth and mastering cutting-edge lead generation techniques.
• Working in a supportive team where everyone helps each other.
• Courses and training opportunities.
• Space and freedom to implement your own ideas.

Hiring process: → Interview with Recruiter (up to 1 hour) → Technical interview (up to 60 min) → Final interview (up to 60 min) → Offer 🥳

What we offer:

• Access to learning opportunities — internal and external training, certification reimbursement.
• 18 paid vacation days, 10 public holidays compensated, and up to 10 paid sick days.
• Up to $300/year for English classes + free speaking club.
• Up to $180/year for sports activities.
• Mentorship and knowledge sharing — people you can really learn from.
• Career maps and growth plans to support your professional development.
• New equipment provision, and accounting support if needed.
• Competitive market-level salary with regular reviews.
• Additional perks and compensations such as insurance fund, gifts etc.
• Psychological safety and supportive culture.
• Company values that align with yours.
• Social responsibility — support the Armed Forces

ABOUT CLIENT

A dynamic wellness tech venture offering innovative tools to support proactive health management. Its primary product is a smart scale equipped with cutting-edge BIA technology, delivering precise data on key body metrics such as fat percentage, lean mass, and hydration. By merging advanced engineering with a seamless digital experience, it empowers users to make informed decisions about their health.

PROJECT STAGE

live.

REQUIREMENTS

• Native or fully fluent English proficiency (written communication is your entire job)
• Ability to write with clarity, warmth, and precision under time pressure
• Demonstrated ability to resolve billing and account issues independently
• Strong judgment and pattern recognition for triaging edge cases
• Comfort working with sensitive personal and health-adjacent information
• Reliable internet connection and dedicated workspace.

Nice to have

• 2+ years in customer service, particularly in subscription billing, e-commerce logistics, or health-adjacent industries
• Experience with HIPAA-compliant environments
• Familiarity with support platforms (Zendesk, Intercom, or similar)
• Track record of high CSAT in written support channels.

RESPONSIBILITIES

• Billing inquiries (charges, refunds, failed payments, subscription timing)
• Shipping issues (tracking, delays, missing packages, address changes)
• Account management (login issues, password resets, profile updates, subscription changes)
• Charge explanations (why this amount, why this date, what happens next)
• Hardware support (Body Pod and Hume Band setup, connectivity, syncing, measurement troubleshooting)

We are looking for a System Administrator with a passion for automation and DevOps practices to join our engineering team. This role is ideal for someone who is strong in system administration and eager to grow into a full-fledged DevOps engineer. 

Responsibilities: 

• Administer and maintain Windows servers, Active Directory, MS Terminal Server, and MS SQL environments. 
• Configure and manage Linux servers (strong Linux knowledge required). 
• Design and maintain backups and high-availability clusters. Manage VMware infrastructure and work with cloud technologies (AWS/Azure/GCP). Configure and maintain network infrastructure, including routing, VPNs, and firewall rules. 
• Automate infrastructure deployment and management using Ansible, Terraform, Helm. 
• Work with Git for version control and infrastructure as code. 
• Set up and maintain monitoring and alerting systems. 
• Collaborate with developers to streamline deployment pipelines and improve CI/CD processes. (Nice-to-have) Work with ELK stack, Kubernetes, and container orchestration systems. 

Requirements: 

• Strong experience in Windows and Linux system administration. Hands-on experience with VMware or other virtualization platforms. Good understanding of networking: routing, VPN, DNS, load balancing. 
• Experience with backup and disaster recovery strategies. Scripting/automation experience (Bash, PowerShell, Python is a plus). 
• Familiarity with infrastructure-as-code tools (Ansible, Terraform, Helm). 
• Experience with Git and version control best practices. 
• Basic knowledge of cloud environments (AWS/Azure/GCP). 
• Desire to grow into a DevOps role and learn Kubernetes, CI/CD, and modern deployment practices. 

Nice-to-have: 

Experience with ELK stack, Prometheus/Grafana monitoring. Experience with Docker, Kubernetes, or other orchestration platforms. 

We offer: 

Opportunity to transition from classic system administration to full DevOps engineering. Work with a professional and supportive team. Modern tech stack and automation-first mindset.

Core Systems: Atlassian Cloud (Jira, Confluence, Jira Service Management, Tempo) + Atlassian Access (SSO/SCIM)

We are looking for a senior, hands-on leader to own and evolve our internal business systems ecosystem. This role starts with Atlassian Cloud administration and architecture (Jira, Confluence, Jira Service Management, Tempo).

You will be the person who can assess the current state independently, redesign architecture where needed, eliminate process and configuration debt, introduce governance, and implement automation and integrations that reduce manual effort and improve reliability. Over time, you will help build the internal Business Systems / IT Ops function (processes, standards, roadmap, and potentially a small team).

Key responsibilities:

- Own and redesign Atlassian Cloud architecture

- Lead full-lifecycle administration of Jira, Confluence, Jira Service Management (JSM), and Tempo.

- Audit and redesign Jira architecture: project and global schemes, workflows, permission model, roles/groups, fields/screens, issue types, notifications, and overall maintainability.

- Identify and remove configuration/process debt: rationalize schemes, reduce duplication, standardize templates, improve performance and usability.

- Establish governance: change control, admin model, naming conventions, documentation standards, and audit readiness.

- Service management & internal support operating model:

Own and improve Jira Service Management setup

Portal structure, request types and forms available in the Help Center,

Permissions, notifications, queues (and SLAs if applicable)

Advanced troubleshooting for customer/agent portal issues

- Build a scalable support model for ~200 users:

Intake and triage process

Priority definitions, SLAs for internal requests

Runbooks and knowledge base

- Automation, APIs, and integrations

- Build and maintain advanced automations (Jira Automation + complementary tooling where needed).

Design and maintain integrations using REST APIs, webhooks, and middleware patterns.

Integrate Jira/Confluence/JSM with internal and external systems (including Salesforce where relevant).

Implement operational tooling via API: audits (access, permissions), bulk updates, data quality checks, and repeatable administrative operations.

- Identity & access (Atlassian Access / SSO)

Own Atlassian Access administration: SSO policies, user lifecycle, access governance, and coordination with identity provider (IdP).

Improve provisioning/deprovisioning flows (SCIM) and access audit practices.

- Reporting, BI collaboration, and insights

Collaborate with the BI function to ensure consistent definitions and reliable source data.

Enable actionable reporting for operational transparency: project/program health, capacity/utilization (where applicable), service desk performance, adoption metrics.

- Internal consulting, training, and documentation

Act as an internal consultant to multiple departments on process design and tooling optimization.

Provide user enablement: training, best practices, office hours, guidelines.

Own documentation for workflows, automations, integrations, and system usage.

Requirements (Must-have):

- 5+ years of experience in Business Systems / Enterprise Tools with proven end-to-end ownership (not ticket-only administration).

- Deep hands-on expertise with Atlassian Cloud: Jira + Confluence + Jira Service Management + Jira Product Discovery + Tempo.

- Strong architecture mindset: ability to design maintainable permission models, workflows, schemes, and governance at company scale.

- Proven experience building advanced automation and reducing manual operations through scalable solutions.

- Strong integration skills: REST APIs, authentication patterns, rate limits, error handling, monitoring/troubleshooting.

- Experience owning SSO/Identity lifecycle in practice

- Excellent troubleshooting, root-cause analysis, and stakeholder communication skills.

- Strong documentation discipline and ability to create operational runbooks.

Benefits:

- Competitive compensation package

- International work environment

- Flexible working schedule and the possibility to work remotely

- Annual performance bonus

- English classes

- Maternity/Paternity leave

LoopMe, the leading outcomes-based platform, closes the loop on digital advertising. By leveraging our patented AI technology to optimise media delivery in real-time, we drive measurable uplift for business outcomes across brand lift, purchase intent, consideration, foot traffic and sales.

What we need:

Our finance team are expanding and we are looking for an Assistant Accountant based in Ukraine to join either our Dnipro or Lviv office. Primarily a tech hub, the Ukraine offices serve as the engine room for the business, housing the likes of Developers, Product Specialists, Account/Campaign Managers and Finance Professionals who work across the entire LoopMe product suite.

The Assistant Accountant will support the day-to-day management of the finance function including the preparation of the monthly management accounts, expenses review, and data analysis. You will be able to offer timely, ad hoc support to the wider finance team as they support the rapid growth of the business. Reporting to the Senior Finance Manager, you will gain experience across a range of key financial processes and develop valuable skills suited to a career in finance.

This will be a hybrid working role, you will have the ability to work from home 50% of the time, with the remaining time working in one of our Ukraine offices.

What you'll be doing:

• Review of employee expenses to ensure they are in line with Company policy and are accurately accounted for in the Company profit and loss
• Support of the month-end close process, taking ownership of key tasks and journal postings
• Responsibility for maintaining balance sheet reconciliations of certain balance sheet accounts
• Weekly cash reconciliations
• Assisting preparation of annual accounts and audit of entities supported
• Assisting other members of the finance team with ad hoc projects during peak periods (audits, quarter-end, year-end etc)
• Supporting the preparation of reporting requirements for both internal and external stakeholders
• Responsibility for the on-boarding and off-boarding of new starters and leavers to relevant accounting platforms
• Assisting Senior Accountant with payroll processing
• Assisting with supplier payment processes

You'll have:

• Excellent verbal and written English skills
• Administration experience is essential; finance administration is preferred
• The ability to prioritise your workload and meet tight deadlines
• Experience of MS Office
• Excellent Excel skills
• Experience of NetSuite is an advantage
• Experience with creative problem solving and be quick to think on your feet
• Experience within technology industry advantageous

Benefits:

• Competitive compensation package
• International work environment
• Flexible working schedule and possibility to work remotely
• Annual performance bonus
• English classes

Maternity/Paternity leave

24Hit is a product company from Ukraine that has been developing and publishing mobile games since 2019. We are a team of professionals who have launched dozens of popular games and gained over 100 million satisfied players worldwide. Our games include Zombiepunk, Bliezkrieg Assault, Street Dude, and more.

As a Diia City resident, we offer employee reservation starting from the first day of employment.

We are currently looking for a  Motion Designer to share our core company values:

• Creativity: We actively encourage and embrace each other’s ideas, transforming them into reality through collaboration and innovative thinking.
• Integrity: We commit to providing honest feedback and realistically assessing situations, fostering a culture of trust and transparency.
• Productivity: We strive to optimize our workflows to achieve the best possible results in the shortest timeframe, ensuring efficiency and effectiveness in our operations.
• Uncompromising Quality: Our commitment to excellence drives us to prioritize the quality of our work above all else, ensuring that we consistently deliver outstanding results.

• Healthy Lifestyle: We advocate for a healthy lifestyle and stand against harmful habits, promoting well-being and balance within our team.

   

We are looking for a professional for the role that requires:

• Full-time job;

• Office-based in Kyiv.

   

Main responsibilities:

• Create advertising creatives based on gameplay recordings or in-game assets (including capturing gameplay footage in Unity when needed)
• Concept and develop fresh and engaging ideas for creatives
• Generate and integrate AI-based video content 

• Collaborate with the team to iterate on creatives based on feedback and performance insights 

   

Our ideal candidate:

• Understanding of composition, editing principles and techniques, sense of rhythm, and ability to work with color
• Ability to work with sound and basic knowledge of sound design
• Understanding of core animation principles
• Basic understanding of advertising creative structure
• Proficiency in Adobe software (After Effects, Photoshop, Premiere, Illustrator); you’re also welcome to use any additional tools you’re comfortable with

• Experience using AI tools in daily workflows, including image/video generation, voiceover, subtitle, or audio processing (Leonardo, Krea, ElevenLabs, or similar tools)

   

Nice to have:

• Experience working with Unity and understanding of its basic components
• Experience creating store assets for App Store and Google Play

• Experience with Blender

   

Why join our team?

• Fully Legal: Official employment in full compliance with Ukrainian labor legislation, including paid vacation (24 days) and sick leave (unlimited).
• Professional Team: A high-performing group of skilled individuals committed to excellence.
• No Overtime: We prioritize a healthy work-life balance, with no overtime required.
• Stable Payments: No payment delays since the foundation of the company.
• Bonus System: A unique reward system designed to motivate employees by aligning their performance with the company’s financial goals.
• Professional Development: Access to mentorship programs and our internal library for continuous growth.
• Events: Enjoy board games, masterclasses, corporate events, sports activities, and free English classes.
• Comfortable Workspace: A modern office in Kyiv featuring a spacious lounge, fully-equipped kitchen, sports zone, cinema, and complimentary spa facilities for employees.

• 35-Hour Work Week: Reduced working hours as a benefit for experienced employees

   

Ready to create the next gaming hit? Apply now and join 24Play! 🚀

We are looking for an enthusiastic and proactive Intern Python Developer to join our dynamic team!

This is a fantastic opportunity to start your career in software development and gain hands-on experience working with modern technologies in a collaborative and supportive environment. If you complete the internship successfully, you will have the chance to continue your journey with our team for at least 1 year.

For this internship, you need to have:

— Good knowledge of Python programming language;
— Understanding of basic software development concepts such as data structures, algorithms, object-oriented programming, and async programming;
— Knowledge of Django;
— Familiarity with version control systems, preferably Git;
— Familiarity with Linux systems;
— Familiarity with SQL and NoSQL Databases;
— Upper-Intermediate English level.

Would Be a Plus:

— Familiarity with ML, LLM, and RAG;
— Passionate about AI;
— Some experience in pet projects.

Our selection process includes:

— HR interview;
— Tech interview;
— Final interview with the founders of the company.

We offer:

— Internship schedule: Monday to Friday, 10.00–19.00
— Office-based / remote work;
— No time trackers or other bureaucratic measures;
— Practical experience on internal projects;
— Networking with experienced professionals willing to share their knowledge and experience;
— Opportunity to obtain a contract with HYS Enterprise as a Junior specialist.
— Gifts for birthdays and professional holidays;
— Interaction with experienced professionals willing to share their knowledge;
— Participation in internal and external events.

Recruitment stages: HR interview, Tech interview, Final interview, Offer.

We’re looking for a Technical Artist to bridge the gap between art and engineering, helping us turn creative vision into optimized, production-ready assets. At Fractured Byte, we focus on realism and personality, and we’re looking for a Technical Artist who can help make every in-game moment feel impactful and immersive.
 

RESPONSIBILITIES

Integration and optimization content (LODs, optimize skeletal meshes).

Texture tuning and optimization.

Working with materials: modifications, optimization, creation of new materials.

Base knowledge BluePrints: basic understanding of how the work and node system Blueprints (BP). 

Working with level lighting: global illumination, light sources, fog, shadows, color grading.

Working with particle systems: modifications, optimization, creation of new emitters.

Level optimization, include understanding instancing (ISMA, HISMA), merging static meshes and Hierarchical LOD (HLOD)

Performance improvements via .ini files, platform-specific (devices Gen 8/9) settings, draw distances, LODs etc.

Collaborate with other disciplines: animators, programmers, 3D artists.

REQUIREMENTS

Experience as a Technical Artist (UE4/5) - 1+ year.

Understanding the render pipeline, PBR, and shaders.

Knowledge of lighting, creating and setting up materials, post-processing and optimizing content in UE4/5.

Experience with Content Creation Software (DCC) - 1+ year.

PREFERENCES:

Experience with a version control system.

Experience in automation and scripting.

Practice with other engines.

English at least pre-intermediate.

What is important?

Willingness to take on non-standard and new tasks.

Expertise in related disciplines: Animation, VFX, 3D, Level Design.

Desire to make games.
 

Why work with us?
— Unlimited paid vacation. We want our team to be well-rested and enjoy creating great games.
 — Full financial and legal support for freelancers. We take care of your taxes.
 — Medical insurance and a caring management team.

At Fractured Byte, we follow ROWE principles: we focus on results and value creative freedom and personal comfort. Whether in-office or remote, we offer flexibility and trust, allowing our team members to work in the way that suits them best. We are a family of creative and passionate individuals who enjoy solving complex problems and experimenting with new approaches to achieve the best results.