Customer Support Representative (offline)

Core Requirements:
- Fluent English is a must (both verbal and written);
- At least half a year of experience in customer support or sales;
- Experience in communicating with native speakers (participation in FLEX;
- Alumni, Work & Travel, AIESEC or other programs would be a plus);
- Self-organization with an eye for detail and a problem-solving approach.

You will be responsible for:
- Answering customers' questions and resolve any issues that they may be facing;
- Consulting clients about our app, equipment and other project-related features;
- Ensuring that each customer receives outstanding service;
- Working effectively with other departments to resolve issues in a timely manner.

We offer:
- Competitive salary (based on proven results);
- Fully-equipped perfect office space located in the city center;
- Work schedule: from 3pm till 12am;
- Compensation for taxi expenses.

About Innovaticx

From the drawing board, to the final product, Innovaticx is breaking ground in the field of product marketing. From conception to creation to promotion, Innovaticx specializes in taking new and exciting product designs, formulating a unique, 360 branding identity, and implementing marketing, advertising, and sales procedures. Through our unique and diverse team of designers, marketers, coders, and strategists, Innovaticx takes every step of the production line into account to produce new and exciting brands to challenge the market.

With offices in the US and Hong Kong, we are able to locate world class talent and implement a diverse range of ideas and strategies for any target market and product. By keeping all of our resources close to home, we guarantee streamlined production and the best results for market introduction.

Company website:
www.innovaticx.com