Product Analyst (offline)

As a Product Analyst at JustAnswer, you will drive tangible business impact by delivering high-quality insights and recommendations that are grounded in your ability to combine strategic thinking and problem-solving with detailed analysis.
Required skills:
— Bachelor/Master degree, preferably in but not limited to Business, Economics, Finance, Engineering, Operations Research or Computer Science 
— 3+ years of experience in e-commerce/customer experience products
Competent in data analysis
— Experience with Google Analytics, BigQuery, Google Ads, PowerBI, Python / R would be a plus
— Experience with SQL with a strong ability to write complex queries to extract information and arrive at an answer
— Expertise in Descriptive Statistical Analysis, Inferential Statistical Analysis
— Strong experience in setting up and driving A/B Testing or Hypothesis Testing and analyzing the results
— Ability to translate analysis results into business recommendations, and excellent written and confident verbal communication skills
— Strong written and oral communication skills; ability to communicate effectively with all levels of management and partners from a variety of business functions
— At least upper-intermediate English

Responsibilities:
— Investigate the historical data to find opportunities for improving marketing and communication strategy with our customers
— Implement and track business metrics that will help drive the business
— Design and analyze the results of Hypothesis Testing
— Evaluating the statistical methods and procedures used to obtain data to ensure validity, applicability, efficiency, and accuracy of analysis
— Identify areas of opportunities and proactively conduct analyses to gain unique insights that can help drive product performance improvements (e.g., financial, customer success, growth, etc.)
— Examine existing business operations to identify gaps and opportunities
— Help determine growth strategy from a marketing and operations perspective
— Package and communicate findings and recommendations to a broad audience (including senior leadership)  

We offer:
— Time off throughout the year (paid and unpaid)
— Professional development support and encouragement
— Resources to help improve your overall well-being
— Free membership to dive into JA product