Forward Deployed Engineer (E-Commerce Platforms/CMS Ecosystems)

About the Company

We are an innovative deep-tech product company transforming digital commerce through patented AI-driven media optimization. 

We are seeking an Engineer with hands-on technical fluency across major e-commerce platforms and CMS ecosystems (Shopify, Magento, SFCC, etc.). In this role, you will bridge the gap between our core technology and our clients' varied online stores, spearheading implementations, custom scripting, and technical onboarding.

What You’ll Do

• Platform Integration Lead: Guide brands on integrating our AI media delivery solutions into their existing storefronts and platform architectures (headless, monolithic, or hybrid).
• Client Onboarding & Solutions Architecture: Translate merchant objectives into clear technical deployment plans, audit storefront codebases, and set up optimal integration hooks.
• Troubleshooting & Technical Support: Diagnose integration issues, theme/plugin conflicts, and asset delivery bottlenecks across diverse frontend setups.
• Hands-on Implementation: Assist clients with frontend snippets, custom scripts, APIs, webhooks, and theme adaptations to ensure flawless rendering and peak Core Web Vitals.
• Client Advocacy: Work hand-in-hand with R&D, Customer Success, and Sales to continuously improve platform connectors, integration documentation, and client self-serve toolkits.

Requirements

• 5+ years of experience in an e-commerce engineering or Technical Consultant role within the digital commerce ecosystem.
• E-Commerce Platform Expertise: Strong practical experience working with at least one or more of the following platforms:
  • Shopify / Shopify Plus
  • Magento (Adobe Commerce)
  • Salesforce Commerce Cloud (SFCC)
  • WooCommerce / WordPress
  • BigCommerce (or custom/headless commerce architectures).
• Web & Frontend Fundamentals: Solid grasp of frontend technologies (HTML, CSS, JavaScript) and understanding of DOM rendering, network waterfalls, and web performance optimization.
• Debugging Skills: Practical experience inspecting live storefronts using browser developer tools and handling API/webhook integrations.
• Language Proficiency: Strictly C1–C2 English level with excellent verbal articulation and technical writing skills.
• Time Zone: High flexibility and ability to operate within US business hours.
• Soft Skills: High ownership, customer-centric mindset, and the ability to explain complex technical concepts simply to both engineers and merchant business teams.

Nice to Have

• Experience with headless commerce setups, Jamstack, or modern frontend frameworks (React, Next.js, Vue).
• Understanding of CDN routing, caching strategies, and media delivery workflows.

We OFFER:

• ​A fast-paced, highly professional, international team environment with a flat structure and rapid decision-making.
• ​Competitive compensation packages commensurate with your background and product portfolio.
• ​Flexible, remote-first workflow optimized for seamless global alignment.
• Medical Insurance in Ukraine and a Multisport program in Poland.
• Offices in Ukraine (Kyiv, Kharkiv) and Poland (Wroclaw) or Remote.
• Paid vacation, sick leave, and official holidays.
• Legal & Accounting services.
• The company provides all necessary equipment.
• English classes and Education reimbursement.