Sales Development Representative (Reteno)
Reteno is the messaging platform for app user retention. It’s designed to identify and retain the right users through perfectly timed and channel-optimized campaigns without developers. We help mobile teams grow their product and revenue through personalized push notifications, in-apps, emails, SMS, and more. Reteno is trusted by 300+ leading brands worldwide, including BetterMe, Welltech, Gismart, Boosters, Reface, and plenty of smaller apps that scale with us.
We're looking for a Sales Development Representative to join our team and take charge of the first – and one of the most important stages of our sales cycle: finding potential clients, uncovering their needs, and booking demo meetings for the sales team.
At Reteno, you'll be reaching out to subscription app companies and connecting with the people who decide how those apps engage and retain their users. We're looking for someone with a sales mindset, strong communication skills, and a knack for finding the right approach to clients through email, LinkedIn, messengers, and other channels.
Key responsibilities:
- Working on lead sourcing and generation: identify mobile app companies that fit our ideal client profile and build a steady pipeline of new opportunities.
- Contact research: find decision-makers and their contact details – emails, LinkedIn profiles, and other available data.
- Lead qualification: review companies' websites and apps against defined criteria, and use internal databases to spot high-potential accounts.
- Multichannel outreach: run outreach via email, LinkedIn, and messengers, writing messages that actually get replies.
- First contact and qualification: open conversations with founders, growth leads, CRM/retention managers, and other decision-makers; understand their business, needs, and whether Reteno is a fit.
- Objection handling: work through the usual pushback – "not interested," "no time," "we already have a platform," "just send me info," and so on.
- Booking demos: schedule qualified demo meetings for the sales team and keep prospects warm until the call takes place.
- Post-event follow-up: stay in touch with contacts met at conferences and industry events to keep the conversation going.
- CRM management: log all activity in the CRM – statuses, comments, follow-ups, and next steps.
- Hitting targets: meet monthly goals for the number of qualified demo meetings.
Reporting: regularly report on results – contacts reached, replies, demos booked, and demos held.
Skills and experience:
- Experience: 1-3 years of proven success in lead generation, sales, or business development.
- Process understanding: solid grasp of the B2B sales process and the main lead acquisition channels.
- CRM proficiency: confident using CRM systems (e.g. Pipedrive, Hubspot) to manage leads and workflows.
- Multichannel outreach: hands-on experience reaching clients via email, LinkedIn, and messengers.
- Writing skills: able to craft clear, compelling outreach messages for LinkedIn and email.
- Language skills: English at B2 or above (must).
- Analytical mindset: structured thinking, quick decision-making, and adaptability.
- Communication skills: excellent interpersonal skills and the ability to work well in a team.
WOULD BE A PLUS:
- Experience selling SaaS / martech, or working with mobile app or subscription businesses.
- Openness to traveling to industry events and conferences abroad.
Hands-on with AI tools (e.g. ChatGPT, Claude) for lead research, personalization, and drafting outreach.
WE OFFER:
• Flexible 8-hour work schedule, Mon-Fri.
• Opportunity to work remotely or with a hybrid schedule.
• 18 working days of vacation and official holidays off.
• Partial compensation for English language courses and other educational programs;
• An awesome team of professional and fun individuals.
If you’re looking for a dynamic and ambitious product company with continuous innovations and exciting projects (Reteno, eSputnik, Yespo) — join our team.