Senior Software Quality Engineer

Turnitin is looking for an experienced Senior Software Quality Engineer to join our Integrations team. This role is ideal for a highly skilled quality professional who is passionate about building reliable, scalable, and maintainable test solutions while also bringing strong exploratory and risk-based testing skills to complex product integrations.

In this hands-on senior role, you will help ensure the quality, reliability, and stability of Turnitin’s integrations across learning platforms, third-party platforms, APIs, and customer-facing workflows. You will collaborate closely with engineers, tech leads, product managers, and other stakeholders to define test strategies, improve automated coverage, strengthen automated testing and reporting within CI/CD pipelines, and support confident software releases.

Responsibilities

• Collaborate closely with engineers, tech leads, product managers, and other stakeholders to deliver high-quality products and services.
• Develop and execute comprehensive test strategies, test plans, and test cases for integration features, APIs, UI workflows, and customer-facing journeys.
• Design, develop, and maintain robust automated end-to-end tests within the existing Java/Selenium automation stack, while evaluating and introducing modern automation tools and approaches where appropriate.
• Apply strong programming skills, including object-oriented programming concepts and design patterns, to create maintainable automated test code and contribute to code reviews for automated tests and quality-related changes.
• Perform manual, exploratory, regression, smoke, and risk-based testing across complex product and platform workflows.
• Conduct API and web service testing and integrate automated tests effectively into CI/CD pipelines.
• Investigate automated test failures, flaky tests, production issues, and integration defects, providing clear root-cause analysis and actionable recommendations.
• Generate, maintain, and improve test reports, dashboards, and quality metrics to support engineering and release decision-making.
• Participate in the assessment and adoption of emerging automation tools, including modern browser automation frameworks and AI-assisted engineering tools.
• Review requirements, acceptance criteria, technical designs, and user stories to identify risks and quality gaps early in the development process.
• Mentor and support other quality engineers, sharing knowledge and helping improve automation, testing practices, and overall quality capability within the team.

• Communicate effectively across teams and stakeholders, with strong attention to detail in documentation, investigation notes, and reporting.

   

Requirements

• Strong professional experience in software quality engineering, including automation, manual, exploratory, regression, and risk-based testing.
• Strong programming experience with Java.
• Strong understanding of object-oriented programming concepts, clean code principles, and design patterns as applied to test automation.
• Extensive hands-on experience with UI end-to-end automation, including Selenium WebDriver.
• Strong experience with API and web service testing using tools or libraries such as REST Assured, Postman, curl, or similar.
• Experience designing, developing, maintaining, or significantly contributing to scalable test automation frameworks.
• Experience using AI coding agents or AI-assisted development tools such as Claude Code, GitHub Copilot, Cursor, or similar.
• Experience integrating automated tests into CI/CD pipelines using tools such as GitHub Actions, Jenkins, TeamCity, or similar.
• Experience developing test strategies, test plans, and test cases for complex software systems.
• Strong analytical and troubleshooting skills, with experience analysing automated test results, investigating failures, identifying flaky tests, and improving test reliability.
• Experience testing SaaS products, distributed systems, microservices, integrations, or complex web applications.
• Experience working with logs, monitoring tools, test reports, dashboards, and other diagnostic sources to support investigation and decision-making.
• Experience with test management and reporting tools such as Xray, Allure, TestRail, Jira, or similar.
• Experience with Git-based development workflows, including pull requests, code reviews, branching, and collaboration with engineers.
• Strong written and verbal English communication skills, with the ability to explain quality risks, testing outcomes, and technical findings clearly.
• Ability to work effectively in distributed, cross-functional teams across multiple locations and time zones.

Nice to Have

• Experience with Playwright or other modern browser automation frameworks.
• Experience with native mobile testing, including mobile test automation using Appium.
• Experience testing integrations with Learning Management Systems or other third-party platforms.
• Experience with LTI standards, SSO, REST APIs, event-driven systems, or data synchronization workflows.
• Knowledge of cloud computing platforms such as AWS.