CRM Integrator

We are looking for a strong Technical Specialist to bring order to our Zoho ecosystem, automate cross-departmental processes, and connect Zoho with our own platform and external systems. You will be part of the engineering team, reporting to our Engineering Manager, and work closely with the CEO and department heads. This is a long-term internal role: you will own, document, and evolve the system - not a build-and-leave project. Documentation and knowledge transfer are part of the job.
Why this role exists
We generate 3–5k motivated-seller leads a month and route them to real estate investors across the US. Every lead that routes wrong, every integration that breaks silently, every manual step that should be automated — that’s revenue at risk. You’ll own the system that determines all of it.

What you’ll own
Zoho ecosystem: audit existing pipelines, triggers and automations. Build an error-tracking layer so issues are visible before they cause damage. Split and restructure pipelines by team. Own the backlog of improvements across Sales, Support and HR.
Client integrations: Connect Zoho to clients’ CRMs — GHL, HubSpot, Salesforce, ReSimpli and others. Sync leads in, sync status updates back.
Automation across the stack: Use Zoho’s native tools alongside Make, Zapier and webhooks to automate workflows across departments. Connect an AI agent for sales call evaluation. Build automations for Support and HR as the backlog grows.
Visibility and reporting: Build personal dashboards for Sales and Customer Success. Track automation error rates and integration performance. Own your part of the monthly metrics report — no reminders needed.

How the first 90 days look
Month 1 — Stabilize: Audit everything. Build error monitoring. Form a prioritized backlog with all stakeholders. First client integrations with supervision.
Month 2 — Execute: Work through the backlog by priority. Sales views, CS automations, HR setup in Zoho People & Recruit. Client integrations become a regular process.
Month 3 — Own it: Fully autonomous. Own backlog prioritization, run client integrations end-to-end, report on metrics independently.

What we’re looking for
Must have
 

• Hands-on Zoho CRM experience — real projects, not surface level
• Experience integrating Zoho with external CRMs (GHL, HubSpot, Salesforce, ReSimpli)
• Comfort with Make, Zapier and webhooks

• Ability to gather requirements and turn them into working solutions — without a BA handing you a spec

  
  Strong plus
   

• Zoho People and Recruit experience
• Genuine interest in AI tools and automation
• Strong understanding of CRM UX — what makes a system easy or painful to use
• Experience with Deluge, Zoho Analytics, Zoho Flow

• Intermediate level of English of higher

  
  
  A Typical Workday:
  • Working from a prioritized backlog, with a weekly sync with the Engineering Manager.
  • Gathering requirements and documenting scope directly with department heads.
  • Configuring Zoho, testing live integrations, and performing CRM health checks.
  • Clear ownership boundary: the platform code stays with the engineering team - the Zoho/CRM contour is fully yours, with direct support from engineering on the platform side.
  
  What you get:
  • Full-time, fully remote. B2B contract - official, secure, and compliance-friendly.
  • An Engineering Manager next to you - real technical challenges (real-time lead distribution, two-way CRM-platform sync), not ticket shuffling.
  • A fast-growing company where your contributions have immediate visibility, with horizontal and vertical growth paths.