Customer Support Representative (offline)

Responsibilities:

- Customer support via email, tickets, and phone for a variety of projects;
- Work with information concerning inquiries, confirmations, and complaints;
- Entering data into different CRM, other online tools, and cloud-based platforms;
- Other related tasks assigned by managers of the Clients and/or Helpware.

Skills and Qualifications:

- Experience in customer support;
- English level Upper-Intermediate +
- Multitasking;
- Ready for different work schedules.

We offer:

- Downtown Kiev location in a modern office (10-minute walk from Kontraktova);
- Competitive compensation linked to UAH/USD rate;
- Medical and Life insurance after the trial period;
- English classes with the native speaker;
- Business hours: 2.00pm - 11.00pm + night shifts;
- Corporate training and parties.

If you have the qualifications needed, please apply!

About Dev.Pro

Dev.Pro helps innovative technology companies scale their business by leveraging its software engineering expertise. We focus on productivity, which we achieve by drawing together the right mix of talent for the job. To deliver exceptional value to our customers, we invest in training programs, infrastructure, and the environment.

Company website:
https://dev.pro/