Community Manager – Build From Zero

About the Role

We are looking for an ambitious Community Builder to create and own the strongest global community in the email deliverability space.

This is not a maintenance role.

You will build the community from scratch, define its strategy, grow it, and turn it into a key growth engine for the company.

You will manage and scale communities across:

• Slack
• WhatsApp
• Telegram
• Discord

Your mission:

Make this the #1 place in the world for email deliverability professionals

What You’ll Do

• Build and launch the community from zero → strategy, structure, positioning
• Own and manage all community platforms (Slack, WhatsApp, Telegram, Discord)
• Grow the community with high-quality B2B members (marketers, SDRs, founders, deliverability experts)
• Create ongoing engagement: discussions, AMAs, events, expert sessions
• Turn the community into a value-driven ecosystem, not just a chat group
• Moderate conversations and maintain high-quality standards
• Identify and activate power users and ambassadors
• Work closely with Marketing, Product, and Sales to align messaging and feedback loops
• Use the community as a source of insights, content, and growth opportunities

What We’re Looking For

• 3+ years experience in Community, Content, or Growth roles (B2B SaaS preferred)
• Proven experience building or scaling online communities
• Strong understanding of B2B audiences and how to engage them
• Ability to create high-value discussions, not just activity
• Excellent communication skills in English (clear, sharp, engaging)
• Highly organized and able to manage multiple platforms simultaneously

Who You Are

• Ambitious – you want to build something big, not just manage
• Ownership mindset – you take full responsibility for results
• Creative – you know how to spark conversations and engagement
• Analytical – you track what works and double down on it
• Fast executor – you move quickly and iterate
• Passionate about AI, SaaS, and growth

Success Metrics

• Community growth (quality > quantity)
• Engagement rate (active users, conversations, retention)
• Number of high-value members (ICP fit)
• Community-driven opportunities (leads, partnerships, insights)

Why Join Us

• Build a category-defining community from zero
• Work with a fast-growing AI SaaS company
• Fully remote team
• High ownership and impact
• Direct influence on brand and growth