Senior PACS Implementation Technical Consultant

Description

You are part of:
• Enterprise Informatics RI S&SD Implementation Technical Consulting Central Europe.
• You will report to the EI RI S&SD Implementation Technical Leader Central Europe.
• You will be part of an inspiring team that has the goal to strengthen and drive the performance of EI
• RI SS&D Implementation within Central Europe.

#LI-YK1
#LI-Remote

Requirements

• 5+ years of related experience in Healthcare IT
• Master’s degree in a position-relevant program (information technology, computer sciences or
engineering) or equivalent
• Proven track record in effectively structuring problems, design solutions which the customer
believes and advocates.
• Ability to simply and persuasively communicate to different customer audiences ranging from
individual contributors to organizational leadership verbally and in writing, face-to-face, and from
distance
• Good experience in RI products
• Shown ability to resolve issues in medium-complex technical environments
• Good verbal and written communication skills

• Willingness to travel. Sometimes, consultancy requires travel on-site to the hospital

KPIs:
• Deliver against task on time
• Deliver on budget with their portion of the project.
• Deliver tasks with expected quality and time
• Achieve utilization targets

Nice to have:

• Fluent in German and English

Job responsibilities

Provide technical consultancy services during sales and project implementation phase for RI (Radiology Informatics) Solutions

• Ensures the successful technical adoption of GL’s client RI solutions
• Based on customer requirements, serves as a consultant to provide technical recommendations that best suits the environment
• Educating and coaching sales resources in Radiology Informatics Solutions and driving methodology development within this area
• Validate solution design to fit customers technical requirements and needs during presales phase for medium-complex implementations of GL’s client RI solutions within Central Europe
• Supporting and advising the salesforce during customer acquisition to develop medium-complex opportunities

• Ensures successful technical adoption of GL’s client RI solutions in customer environments

• Working on issues where analysis of situations or data requires an good knowledge of organizational objectives.
• Delivers technical consulting services which may or may not be in combination with the implementation of the product or solution
• Conducts technical workflow analysis and consults on workflow changes that need to occur with the implementation of new functionality or solutions
• Providing technical consultancy services to medium-complex projects within Central Europe
• Analyzes the customer’s existing IT environment
• Ensures proper testing of the system and establishes a comprehensive technical administration training to provide for a transition of the solution to the customer
• Attends seminars and training sessions necessary to maintain an appropriate level of professional competence and/or licensure
• Identify technical application issues, investigate and resolve issues or identify potential defects, document and submit those according to standard processes
• Coaches and educates Technical Consultants across Central Europe as well as customers in the use of medium-complex situations for multiple solutions
• Active member of the Technical Consulting Community Europe to share knowledge, experience and lessons learned.