Senior Sales and Account Manager

We’re looking for a Senior Sales & Account Manager to join Mailtrap.io ✉️ team and take ownership of both new business and existing customer growth.

Mailtrap.io is a B2B SaaS platform trusted by 1M+ users worldwide. We help developer and product teams test, optimize, and deliver emails with confidence so their work runs smoothly every day.

You’ll work in a fully remote, async-first environment with minimal bureaucracy, where people value clarity, ownership, and quality.

If you enjoy combining sales with relationship building and want to grow with a strong product, this role might be a great fit 🌟

Required skills

▫️3+ years of sales experience in B2B SaaS environments
▫️Fluent English proficiency, both written and spoken
▫️Confidence in conducting demo calls, negotiating, and driving results
▫️Strong prospecting and research skills to uncover new opportunities
▫️Hands-on experience in outreach via LinkedIn, email, and multichannel campaigns
▫️Strong presentation, communication, and relationship-building skills
▫️Data-driven mindset, comfortable working with metrics, dashboards, and analysis
▫️Hands-on experience with CRM systems and sales tools, such as HubSpot, Pipedrive, and Reply.io
▫️AI-driven approach with technical proficiency
▫️Ability to quickly learn, dive deep, and understand the product, explain its value clearly to customers
▫️Proactiveness, ownership, and a result-oriented mindset
 

As a plus

▫️Management skills and willingness to grow into a leadership role, with the potential to build and lead your own team
 

We offer

🌎 Full-remote from any location or in one of our offices (Kyiv/Krakow/Warsaw) bit.ly/rw-remotecollab
💸 Competitive compensation, access to savings program, and deposit policy
💻 Thanks to our hardware policy, we use the best equipment and can regularly update it
🌴 34 days a year as paid time off (24 standard days + 10 more to cover public holidays)
🏋🏼 Health policy budget that will cover your private sports and healthcare expenses
🎤 Participate in local and international conferences
⌨️ Our offices are equipped with modern ergonomic chairs and standing desks
🍪 You can always find fresh food and drinks in our kitchen
🤝 In Ukraine, we collaborate through Diia.City
🤩 More about our benefits and how we work 🔗Railsware Handbook: railsware.com/handbook
 

Responsibilities

🔸Take ownership of existing signups, drive acquisition, and grow accounts into active users
🔸Analyze and segment the pipeline to focus on the highest-potential opportunities
🔸Plan, launch, and test email and multichannel campaigns to engage prospects and existing users to drive results
🔸Run demos, intro calls, and follow‑ups to guide users through onboarding and activation
🔸Build and maintain strong customer relationships to ensure success and satisfaction
🔸Manage the sales process end‑to‑end (CRM, reporting, legal steps)
🔸Collaborate closely with marketing, product, and customer success teams to drive results
🔸Use data and dashboards to track performance, optimize workflows, and improve results and sales workflows