Junior Account Manager

🚀 About Megadev

Megadev is an international IT company that helps clients strengthen their teams through the outstaffing of developers and digital specialists.

We work with European and international clients and are currently strengthening our account management team to systematically develop existing clients and increase revenue.
🎯 Your main goal
To develop Megadev’s existing clients:
→ stay in touch with them
→ help them grow
→ identify opportunities to expand our partnership
🔥 Your responsibilities
• Communicate regularly with current clients (Zoom / Meet / Slack / email)
• Conduct check-in calls (every 2–4 weeks)
• Identify new client needs (new roles, replacements, team scaling)
• Upsell and cross-sell specialists
• Monitor client satisfaction and prevent churn
• Be the “first point of contact” for the client
• Work closely with recruitment (forward candidate requests)
• Maintain the CRM and record all interactions
• Provide feedback to the team (delivery / recruitment)
✅ Requirements
• English at B2 level (must-have)
• Good communication skills and the ability to build relationships
• A desire to develop in account management / sales
• Willingness to communicate extensively with clients (this is a core task)
• Basic understanding of IT (what a developer is, roles, etc.)
• Organised and responsible
💡 Nice to have
• Experience in sales / account management / support
• Experience in IT outsourcing or an agency
• Understanding of hiring processes (how developers are recruited)
🎁 What we offer
• Working with international clients
• Fast growth to Middle Account Manager / Sales Manager
• Transparent bonus system for upselling
• Training (scripts, processes, support from the team)
• Influence on the company's revenue
📈 KPIs
• Number of client communications
• Client retention
• Account growth (upsell revenue)
• Number of new positions from existing clients

Translated with DeepL.com (free version)