ServiceNow Developer

We are looking for an experienced ServiceNow Developer to join a long-term contract project focused on enhancing and optimizing enterprise ServiceNow environments. The role requires strong hands-on expertise across the platform, particularly in Discovery, Service Mapping, CSDM, and platform automation. You will collaborate with cross-functional teams to design, build, and integrate ServiceNow solutions that improve operational visibility and streamline IT service management processes.

Details

Location: Remote (Europe)
Employment Type: Contract
Contract Duration: Initial 12 months (strong potential for long-term extension)
Start Date: ASAP
Language Requirements: Fluent English

Key Responsibilities

Develop, configure, and customize ServiceNow applications and platform modules

Implement and optimize Discovery, Service Mapping, and CSDM frameworks

Build and maintain integrations using REST and SOAP APIs

Develop advanced automation using client scripts, business rules, workflows, and Flow Designer

Support and optimize ITSM modules including Incident, Problem, Change, Service Catalog, and Portal

Collaborate with stakeholders to gather requirements and translate them into scalable technical solutions

Troubleshoot, debug, and resolve issues across the ServiceNow ecosystem

Ensure platform performance, maintainability, and adherence to best practices

Requirements

5+ years of experience as a ServiceNow Developer

Strong expertise with ServiceNow Discovery, Service Mapping, and CSDM

Proven experience building ServiceNow integrations using REST/SOAP APIs

Solid scripting and automation experience using JavaScript and ServiceNow development frameworks

Hands-on experience with ITSM modules (Incident, Problem, Change, Service Catalog, Portal)

ServiceNow Certified System Administrator (CSA) certification

Strong troubleshooting and platform optimization skills

Excellent communication skills and ability to work in distributed teams

Fluent English

Nice to Have

ServiceNow Certified Application Developer (CAD)

Experience with CMDB architecture and governance

Experience working in enterprise-scale ServiceNow environments

Familiarity with DevOps practices and CI/CD for ServiceNow