Atlassian tools developer for Broadcast solution company (IRC290560)

Job Description

- B.Sc. in Industrial Engineering, Information Systems, Computer Science, Engineering, or equivalent.
- 3+ years of experience as an Atlassian expert (full-time support of Jira, JSM, & Confluence  DC/Cloud) in large organizations.
- Confident experience with ScriptRunner for Jira, including extensive use of Listeners, Scripted Fields, Behaviors, and Fragments at an advanced level (working with all kinds of Jira Software, Issues, Issue Links, Directory, APIs, etc.).
- Experience with project management/administration, permissions, workflows complex customizations, UI elements.
- Ability to work independently and solve problems with speed and efficiency, taking responsibility for the results.
- Ability to balance user requests and business needs against established best practices.
- Ability to collaborate with technical and non-technical teams to optimize workflows.
- Strong communication skills (verbal and written), time management skills, fast learner, and self-motivated.
- Advanced verbal and written English skills – Mandatory.
- Advantage: Experience in Atlassian Cloud administration (General administration, user management, Rovo etc)

Job Responsibilities

- Maintain and administer various Atlassian tools used by the organization (Jira DC and Cloud, JSM Cloud, Confluence Cloud, and OpsGenie).
- Provide support and advanced troubleshooting for the entire user base.
- Partner with cross-functional teams to design and implement solutions that empower their day-to-day work while adhering to industry best practices.
- Manage user permissions according to the needs of spaces and teams.
- Serve as a trusted escalation point for our services team and customers.
- Design, document, and implement advanced scripts (Groovy/Java, ScriptRunner, Automation for Jira, etc.) and perform meaningful code reviews for your peers.

Department/Project Description

Harmonic is the worldwide leader in virtualized broadband solutions. We revolutionized broadband networking via the industry’s first virtualized broadband solution, enabling cable operators to more flexibly deploy gigabit internet service to consumers’ homes and mobile devices. Learn more at www.harmonicinc.com.