Amazon Connect engineers

We’re currently looking for a Amazon Connect engineers to join our project.

The Amazon CX Senior Engineer leads the design, implementation, and optimisation of complex full-stack Amazon Connect solutions. This position requires deep technical expertise to guide customers through sophisticated contact centre transformations.

Qualifications:
4+ years of experience in technical implementation or consulting roles
Amazon Connect Communications Specialist
Amazon Connect Developer Specialist
At least one AWS Foundation level certification
At least one AWS Associate level certification

Nice to have:
Experience building in Amazon Connect console
Strong Python or JavaScript programming skills
Advanced experience with infrastructure as code using CDK or Terraform
Integration patterns with external systems
CI/CD pipeline implementation for contact centre solutions
Performance optimisation and scaling strategies
Security architecture for contact centre solutions
Custom development to extend Amazon Connect functionality