Channel Account Manager

Skylum allows millions of photographers to make incredible images faster. Our award-winning software automates photo editing with the power of AI yet leaves all the creative control in the hands of the artist.
Join us on our mission to make photo editing enjoyable, easy, and accessible to anyone. You’ll be developing products with innovative technologies, providing value and inspiration for customers, and getting inspired in return.

Thanks to our incredible team of experts, we've built a collaborative space where you can constantly develop and grow in a supportive way. At the same time, we believe in the freedom to be creative. Our work schedule is flexible, and we trust you to give your best while we provide you with everything you need to make work hassle-free. Skylum is proud to be a Ukrainian company, and we stand with Ukraine not only with words but with actions. We regularly donate to various organizations to help speed up the Ukrainian victory. 

Role Summary: The Channel Account Manager is responsible for onboarding new partners and setting them up for long-term success. Following the initial sale and payment, this role takes ownership of the relationship to drive account expansion and ensure consistent repeat business. You will act as a strategic advisor to our partners, proactively designing and implementing sales campaigns to make Skylum their top-performing software vendor.

Requirements

• Minimum of 3 years of experience in Account Management or Partner Success within the technology sector
• Proven track record of driving revenue growth within an existing portfolio of accounts
• Experience in resolving complex partner-related issues
• Strong proficiency in maintaining CRM data and producing accurate revenue forecasts
• Willingness to travel when required
• Excellent command of English, both written and spoken
   

Highly Preferred Qualifications

• Experience in channel sales or partner management
• Experience in eCommerce environments (eCommerce, retail, or distribution), with an understanding of online sales drivers, digital promotions, and marketplace dynamics
• Experience working in product-based companies

Skills and Competencies

• Ability to quickly build and maintain trust to develop long-term professional relationships
• Proactive mindset, with the ability to initiate growth opportunities rather than wait for partner requests
• Strong commercial and numerical skills, enabling independent calculation of margins, discounts, and tiered pricing structures
• Ability to remain calm and effective when resolving partner issues or operating in high-pressure situations
• Strong problem-solving skills with a focus on finding practical, win-win solutions
• Consultative approach, providing expert guidance to help partners optimize their sales strategies
• Strong communication skills and the ability to work effectively across different cultures and business environments

Responsibilities:

• Lead the onboarding process for new partners to ensure they are fully equipped to effectively sell Skylum products.
• Drive the transition from a first-time buyer to a consistent, active partner through dedicated support and engagement.
• Proactively design and implement tailored marketing campaigns and sales incentives for your partners.
• Act as a business advisor by analyzing partner sales channels and suggesting improvements to increase the visibility and sales volume of Skylum products.
• Develop and execute expansion strategies to increase the revenue of the assigned partner portfolio.
• Provide training and enablement to partners regarding Skylum’s products and technologies.
• Act as the internal advocate for partners to resolve friction points in pricing, assets, or technical support.
• Take full ownership of revenue goals for the assigned partners.
• Deliver regular reports on partner health, repeat purchase rates, and revenue forecasts. 

What we offer:

For personal growth:

• A chance to work with a strong team and a unique opportunity to make substantial contributions to our award-winning photo editing tools;
• An educational allowance to ensure that your skills stay sharp;
• English and German classes to strengthen your capabilities and widen your knowledge.

For comfort:

• A great environment where you’ll work with true professionals and amazing colleagues whom you’ll quickly call friends;
• The choice of working remotely or in our cozy office space located in Kyiv’s Podil, equipped with everything you might need for productive and comfortable work.
• The office is prepared for productive work in any conditions, including blackouts, since there are Starlinks, uninterruptible network connections, and two internet providers.
• There are also additional co-working spaces for the team in Lisbon and Warsaw.

For health:

• Medical insurance (for UA-based employees);
• Twenty-one days of paid sick leave per year;
• Paid psychological support (6 psychotherapy specialists to choose from)

For leisure:

• Twenty-one days of paid vacation per year;
• Fun times at our frequent team-building activities.

If you are looking forward to working with true professionals and simply wonderful people and create an amazing product — we are waiting for your CV!