Middle Manual QA Engineer (IRC286992)

Job Description

1. 2+ years of commercial experience in testing web applications
2. Ability to work on-site from GlobalLogic’s Lviv office on a regular basis
3. Intermediate (B2) or higher English level – both written and spoken (good grammar, ability to understand native speakers, and respond clearly)
4. Strong understanding of principals & approaches to software testing
5. Experience and confidence in testing task estimation
6. Strong understanding of Agile principles and ceremonies, with practical experience working in Agile environments
7. Basic SQL skills – ability to write simple queries independently
8. Basic REST API testing skills – hands-on experience with Postman and/or Swagger

Job Responsibilities

1. Requirement analysis and task estimation
2. Planning and organizing own work within sprint scope
3. Test scope analysis, researching application logic, and creating comprehensive test suits
4. Executing tests, reporting issues, tracking progress, and maintaining active communication with BAs, developers, and project leadership
5. Reporting results and conducting internal (team-level) and external (client-facing) sprint demo sessions
6. Collaborating with other Scrum teams, Automation QA, and Performance Testing teams
7. Maintaining office hardware environments in operational condition and cooperating with Scrum teams and L3 Support on hardware-related tasks

Department/Project Description

People
USA: Client’s base location, including top management, R&D, several manufacturing facilities, and testing labs.

Ukraine / Poland: GlobalLogic management (project, release, architecture) and 4 Scrum teams with full competencies: Business Analysis, Development, and Testing. Additional teams include Performance Testing, Test Automation, L3 Support, and Design. The Lviv office hosts a large hardware lab. The GlobalLogic team counts 100+ specialists and continues to grow.

Product
We develop a POS solution that enables both attended (employee) and unattended (customer) tunnel car wash services.

There are two hardware labs supporting the U.S. and Canadian markets: Ohio, USA and Lviv, Ukraine. A single hardware set includes multiple points of sale, various sensors, readers, cameras, payment terminals, servers, and automatic gates. The Ukrainian team develops a PWA and a hybrid web application (.NET & Angular) that runs on both hardware and cloud, covering the complete customer flow: from account creation to recognition to sale and car guidance through the tunnel. All embedded development is handled by the client’s team in the USA.

GL Scrum teams have hardware dependencies based on the functional areas they support, therefore on-site presence in the Lviv office is required.

Flow
The project follows SAFe at the product level and base Agile practices with 2-week sprints at the team level. The scope is planned quarterly using SAFe planning principles and maintained in a product roadmap. Each sprint includes mandatory daily stand-ups, grooming, planning, demo, and retrospective sessions.

Releases are scheduled a year in advance and occur every 4 weeks, each including a comprehensive stabilization cycle covering manual, automated, and performance testing.

General Project QA structure
Each Scrum team has its own Manual QA Lead and several Manual QA Engineers, typically 2-3 per team with varying levels of seniority. Across GlobalLogic teams, there are 11 Manual QA, 6 Automation QA, and 5 Performance Engineers, all managed by a single Quality Manager.

On the customer side, there is a QA Director overseeing all of the client’s products - both those developed by GlobalLogic and those handled internally - supported by a pool of 10 Manual QA Engineers. Collaboration between GlobalLogic and U.S.-based QA teams is frequent and closely aligned.