Risk Team Lead

We are looking for a Risk Team Lead with growth potential to Head. At the initial stage, this role is focused on operational efficiency, team management, and team structuring, with a gradual transition toward strategic development of risk systems and processes within the payments department.

Requirements

• Understanding of risk factors, operational and procedural processes in payments and antifraud
• Experience in hiring, onboarding, training, knowledge assessment, and performance control
• Experience in systematizing information, building knowledge bases, and implementing processes and procedures
• Proven leadership skills and experience in team management and structuring
• 2+ years of experience in a similar role
• Experience in iGaming, sweepstakes, fintech, or high-risk payments
• Hands-on experience with transaction monitoring
• Experience building reporting and KPI systems
• Team management experience
• Experience with Power BI
• Experience working with any payment systems
• Knowledge of KYC
• Experience with Google Sheets, Jira, and Confluence

Responsibilities

• Systematizing processes and documentation, creating a unified KYC Playbook
• Standardizing training, operational processes, and incident escalation
• Training and testing the team
• Optimizing withdrawal processes
• Implementing hold and payout rules for different player segments
• Launching automated payouts for low-risk categories
• Improving communication with players regarding withdrawal statuses
• Launching a QA system and conducting regular quality checks
• Using checklists and implementing feedback and training based on identified issues
• Defining KPIs and performance and quality metrics
• Setting up KPI monitoring and a motivation system
• Developing and launching weekly dashboards in BI systems
• Monitoring team efficiency, risk control, and bankroll management analysis
• Analyzing team workload and efficiency
• Planning team scaling (hiring)
• Building a roadmap for department development for the next quarter

Why you should consider this opportunity

• Remote-first format: Mon–Fri, 10:00–19:00 (UTC+2) — skip the commute.
• Paid vacation & sick leave
• Competitive compensation that fairly reflects your expertise and impact.
• Engaging corporate events to learn, share experience, and grow with like-minded professionals.
• No micromanagement: we trust our team, encourage initiative, and keep a flat hierarchy for fast decisions.
• Ongoing professional development: continuous support to build new skills and advance your career.
• Dynamic work environment: a profitable, forward-thinking company where every specialist plays a key role.