Head of Operations

Key Responsibilities:

• Build and scale core operational functions including HR, recruiting, legal operations, and internal processes.
• Design repeatable systems and workflows that support rapid growth without increasing executive overhead.
• Own HR operations such as onboarding, offboarding, people policies, and performance processes.
• Establish and manage recruiting operations across product, engineering, and service teams.
• Coordinate legal operations by working with external counsel and managing contracts, documentation, and corporate workflows.
• Own operational security and compliance processes, including audit preparation and ongoing evidence management.
• Partner with finance leadership to support invoicing, payroll workflows, and vendor operations.
• Translate leadership priorities into execution plans and ensure consistent follow-through.
• Build and maintain SOPs, documentation, and clear ownership across all operational areas.
• Identify operational risks, bottlenecks, and single points of failure and resolve them proactively.

What We’re Looking For:

• 3+ years of experience in Operations, Business Operations, or similar roles in fast-growing companies.
• Proven experience building HR, recruiting, and legal processes from scratch and scaling them.
• Experience working directly with founders or executive teams.
• Strong systems thinking with the ability to design processes that scale.
• Comfort operating across multiple functions and priorities in a fast-paced environment.
• High level of ownership, discretion, and integrity.
• Strong written and verbal English communication skills.
• Nice to have: experience in service-based or hybrid product-and-service companies.
• Nice to have: experience in SaaS, AI, or technology startups.