Junior / Middle Service Engineer with C#, PowerShell, Azure

As Akvelon continues to expand, we are looking to hire talented Junior/ Middle Service Engineers, supporting both Support platforms and Hardware / Infrastructure operations.

This role focuses on operational execution, troubleshooting, case management, and maintaining system reliability, leveraging automation and cloud technologies.
 

We offer a great opportunities for professional development and the flexibility to work remotely, in a hybrid format or from the office.
The key advantage of this role is the opportunity to work with world-class clients, more details will be shared during the interview.
 

🌎Akvelon is an American company with offices in Seattle, Mexico, Ukraine, Poland, and Serbia etc. Our company is an official vendor of Microsoft and Google. Our clients also include Amazon, Evernote, Intel, HP, Reddit, Pinterest, AT&T, T-Mobile, Starbucks, and LinkedIn. To work with Akvelon means to be connected with the best and brightest engineering teams from around the globe and working with an actual technology stack building Enterprise, CRM, LOB, Cloud, AI and Machine Learning, Cross-Platform, Mobile, and other types of applications customized to client’s needs and processes.
 

Responsibilities:Service Engineer – Support Team
 

Focus:
Operational support of internal support workflows, case intake, triage, and resolution.
 

Tech Stack:

• C#, PowerShell – scripting for automation and operational tasks
• Azure / Cloud Systems – integration with cloud-hosted support services
• Azure DevOps (AzDO) – pipelines, work item tracking, and CI/CD automation
   

Core Responsibilities:

• Monitor and triage incoming support cases
• Investigate and troubleshoot issues, providing solutions or workarounds
• Execute and maintain operational automation scripts and workflows
• Collaborate with SDE Engineers on recurring issues or deeper investigations
• Maintain documentation, runbooks, and knowledge base for support processes
• Ensure operational workflows are reliable, consistent, and production-ready
   

Service Engineer – Hardware Team

Focus:
Operational support of infrastructure, servers, and hardware lifecycle management.
 

Tech Stack:

• C#, PowerShell – automation and operational tooling
• Azure / Cloud Systems – integration, monitoring, and infrastructure support
   

Core Responsibilities:

• Support Windows Server–based infrastructure and on-prem resources
• Execute hardware onboarding, configuration, upgrades, and decommissioning
• Validate server readiness (storage, BIOS, networking, OS configuration)
• Rebalance content across server pools to ensure reliability and performance
• Participate in hardware incident management lifecycle
• Debug and escalate operational issues while avoiding production incidents
• Maintain runbooks and operational documentation
   

General Requirements (Both Teams)

• Hands-on experience with C#, PowerShell, and Azure
• Strong troubleshooting, operational discipline, and incident resolution skills
• Familiarity with automation and cloud-based operational workflows
   

Working conditions:

• Be ready to work a few hours each day with an overlap with the client’s time zone.
• For candidates from Serbia, Poland, Kazakhstan, Georgia, Armenia: Remote or Hybrid;
• For candidates from Egypt: Visiting office in New Cairo for 5 times per week (from Monday to Friday).
   

Benefits:

• Paid vacation, sick leave (without sickness list);
• Official state holidays – 9-11 days considered public holidays;
• Professional growth while attending challenging projects and the possibility to switch your role, master new technologies and skills with company support;
• Flexible working schedule: 8 hours per day, 40 hours per week. It additionally depends on the project’s operational hours. Work on weekends or overtime is only upon request of the customer and is paid in addition;
• Personal Career Development Plan (CDP);
• Employee support program (Discount, Care, Heals, Legal compensation);
• Paid external training, conferences, and professional certification that meets the company’s business goals;
• Internal workshops & seminars;
• Corporate library (Paper/E-books) and internal English classes.
   

Interview Process:

• HR Interview;
• Technical Interview;
• Manager Interview;
• Client Interview.