Head of Sales (UAE)

Head of Sales (UAE)

Location: Dubai / UAE
Company: Symmetry Clinics – International Physiotherapy & Rehabilitation Network

We are looking for an experienced Head of Sales who understands the UAE healthcare and wellness market and can build a high-performance sales engine across our clinics in Dubai and Abu Dhabi. This role requires both strategic and hands-on execution.

Key Responsibilities

• Own the full sales funnel: from lead generation to closing and retention.
• Manage, hire, and coach the call-center / patient care team to improve conversion at every stage.
• Work directly with incoming leads: qualification, follow-up, conversion to consultations and treatment plans.
• Develop and optimize sales scripts, call flows, and communication standards.
• Analyze daily/weekly KPIs, including conversion rates, show-up rates, sales per consultation, LTV, and repeat purchases.
• Cooperate closely with marketing to align lead quality and improve CAC.
• Build a structured sales process across multiple branches and ensure consistent performance.
• Train physiotherapists and front-desk teams on upselling, cross-selling, and patient communication best practices.
• Conduct market research and understand competitive landscape of health, rehab, and wellness services in the UAE.
• Prepare sales forecasts, performance reports, and growth plans.

Requirements

• Proven experience as Head of Sales / Sales Manager / Clinic Manager in the UAE (healthcare, wellness, fitness, rehab, dental or similar industries).
• Strong operational and hands-on experience with lead conversion and call-center management.
• Excellent understanding of the UAE customer mindset and market specifics.
• Strong communication and leadership skills; ability to motivate and organize a team.
• Data-driven approach: ability to track KPIs, create structured reports, and optimize processes.
• Ability to start ASAP is a strong advantage.
• Fluency in English; Arabic or Russian is a plus.

We Offer

• Competitive salary + performance bonuses based on conversion KPIs.
• Fast-growing international company with 25+ branches worldwide.
• Career growth opportunities within the network.
• Dynamic environment and autonomy to build sales processes from scratch