Chatbot Developer - IBM Watson

N.B.! Location: remote from Latvia/Lithuania; possible relocation (the company provides support).
JD:

In a partnership with one of the global consulting companies, we are looking for a skilled Chatbot Developer with deep expertise in IBM Watson Assistant to support the development, maintenance, and continuous evolution of our TOBi chatbot platform. The ideal candidate will work closely with global teams in an agile environment to design high-quality conversational flows, respond to evolving business requirements, and ensure optimal chatbot performance through rigorous testing and debugging.

Key Responsibilities

• Design, develop, and enhance chatbot solutions using IBM Watson Assistant.
• Translate business requirements into effective conversational flows and dialogue structures.
• Maintain and evolve the TOBi chatbot platform, ensuring reliability and high performance.
• Conduct thorough testing, debugging, and optimisation to improve user experience and automation rates.
• Collaborate with cross-functional, global teams in an agile working environment.
• Participate in iterative development cycles, sprint planning, and continuous improvement initiatives.
• Utilise version control and agile tools to manage development and deployment processes.

Required Skills & Experience

• Proven experience developing chatbot solutions with IBM Watson Assistant.
• Strong understanding of Natural Language Processing (NLP) fundamentals and conversational design principles.
• Demonstrated ability to debug, test, and optimise chatbot interactions and performance.
• Familiarity with agile development methodologies and version control tools (e.g., Git).
• Excellent communication skills and a collaborative mindset for working with global, cross-functional teams.