PSP Account Manager

We are looking for a PSP Account Manager to join a fast-growing international fintech company with HQ in Warsaw. The company provides online payment solutions across 150+ countries and 100+ payment methods — from bank cards and e-wallets to crypto and local providers.
 

Responsibilities:

• Daily communication with payment providers and agents.
• Monitoring and reconciling conversion rates, resolving issues with tariffs, limits, etc.
• Supporting operational activities, both internal and external.
• Managing all stages of PSP integration — from onboarding to launch.
• Preparing reports and aligning plans with business requirements.
• Cross-team collaboration (BD, Finance, Product, Legal, IT).
• Supporting merchant approval processes.
• Keeping PSP documentation and info up to date.
• Participating in regular calls with partners and internal teams.
   

Requirements:

• Experience working with PSPs (Payment Service Providers) — 1+ year is a strong plus.
• Understanding of payment conversion mechanics and ability to work with conversion metrics.
• Strong analytical skills, ability to extract insights from data.
• High level of responsibility and self-organization.
• English: Upper-Intermediate (B2) for daily international communication.
   

Benefits:

• 🚀 Career growth in international fintech.
• 🎉 Corporate events, gifts, friendly and supportive team.
• 🎁 Perks package:
  • Parking compensation
  • English classes
  • Meal compensation
  • Gym membership support
  • Birthday gifts