Sales Coordinator

Remote Sales Coordinator

About us

Mr. Glazier is a leading commercial and residential glass, windows, and doors company based in New York City. With over a decade of experience, we have built a strong reputation for quality craftsmanship and exceptional customer service. As we continue to grow, we are looking for a Sales Assistant to join our team and help redefine the window repair industry.

This is a remote job with 9-6 EST time zone working time.

Why join us?

• We offer a Pinterest-worthy product that basically sells itself — it just looks stunning!
• There’s a huge pool of hot leads and real market demand
• We’re bold about putting our name out there — from branding a NY-Hamptons bus to showcasing our work at all the major industry events, check our instagram 
• Our portfolio includes libraries, schools, embassies, business centers — we serve both B2B and B2C clients
• We’re growing fast, which means there’s no shortage of exciting work
• We work in the luxury, high-end segment — and it shows in everything we do
   

If this sounds like your kind of journey — Let’s have a chat!

What skills you need:

• Strong time management skills
• Clear result orientation (a task is either completed or not, no half-finished work)
• Proactivity in finding solutions and taking ownership
• Ability to work with given tools and goals without needing step-by-step instructions
• Independence in making decisions, adjusting the approach when needed to achieve results
• Not just an executor of isolated tasks, but someone who acts as a personal project manager, taking full responsibility for their work and outcomes

What will you do:

• Conduct follow-ups with clients (both cold and warm leads).
• Maintain accurate and up-to-date records in the required format.
• Schedule meetings and appointments for the sales team.
• Prepare information for different sales stages, including:
  • Researching estimates and preparing templates.
  • Gathering requested details from clients before discovery calls (e.g., photos, drawings).
  • Clarifying information with internal teams (technicians, operations, estimating, suppliers).
• Track and manage overdue tasks, including research and resolution.
• Monitor and track missed emails, calls, and messages.
• Take proactive action to ensure timely resolution of issues (e.g., not only notifying the responsible person about an unresponded email, but following up until the matter is fully resolved).

What we offer:

• Remote work
• USD salary
• Constructive feedback culture and open communication
• Budget for education and your professional development
• Minimal bureaucracy and streamlined processes

 What the candidate process looks like:

1. Candidate questionnaire 
2. Intro video call with a recruiting team 
3. Final interview - online video call with hiring manager 
4. Offer