Operations Intern

About the Role
As an Operations Intern, you’ll work closely with the Operations Manager and cross-functional teams — Sales, Outbound, Delivery, and others. You’ll get hands-on experience with tools like HubSpot and Excel, learn how to structure and optimize processes, and contribute to both tactical and strategic decisions. This is a unique opportunity to dive into both outsourcing and product business models — and gain diverse, real-world experience that can become a strong foundation for your career in Operations. 

Your Responsibilities 

• Support improvements and documentation of internal business processes across departments (Sales, Outbound, Delivery, etc.). 
• Research and suggest tools, automations, or frameworks to optimize operations. 
• Help build, segment, and analyze pipelines and KPIs (mainly in HubSpot and Excel). 
• Create clear documentation, guides, and internal instructions for team members. 
• Assist in structuring outbound sales workflows. 

Participate in regular ops syncs and contribute ideas to improve processes. 

Must-have 

• Strong analytical and structured thinking 
• Attention to detail and high ownership 
• Ability to research, structure, and present insights clearly 
• Experience working with Excel / Google Sheets 
• Interest in operations and how different departments interact 

• English — intermediate+ 

   

Nice to have 

• Basic knowledge of HubSpot or other CRMs 
• Previous experience in a startup or service company 

• Familiarity with AI tools or interest in using AI for ops tasks 

   

What We Offer 

• Full-time internship with potential for long-term cooperation 
• Experience working in two business models: outsourcing and product 
• Hands-on tasks that go beyond theory — real impact on internal operations 
• Learning from experienced teammates and exposure to cross-departmental work 
• Remote-first culture, flexible schedule, supportive environment