Zoho Systems Lead Offline

 

We’re looking for someone who can take full ownership of Zoho across the company. Not just an admin, not just a systems person — but a business-oriented Product Owner who will work directly with stakeholders and take our Zoho setup from “functional” to “high-performance”.

What You’ll Do

  • Own and manage the Zoho platform across departments (CRM, Projects, Books, Recruit, etc.)
  • Collaborate with leadership and department heads to identify system needs and opportunities
  • Understand, analyze, and improve internal workflows across Sales, Finance, Operations, and HR
  • Manage Zoho integration with other company systems such as banking, tax and HR systems 
  • Design and implement process optimizations, automations, and dashboards
  • Manage relationships with external Zoho developers and ensure quality of deliverables
  • Define and drive a Zoho system roadmap aligned with business priorities
  • Provide training, documentation, and support for end-users

Who You Are

  • You think like a Product Owner — understanding problems, designing scalable solutions, and making thoughtful tradeoffs
  • You have strong experience with CRM Systems (3–5 years hands-on, including CRM, Books, Projects)
  • You understand business processes: sales funnels, financial flows, project execution, HR onboarding
  • You’re comfortable working across time zones and cultures (especially USA & Europe)
  • You’re organized (project management), proactive, and fluent in English (written & spoken)
  • You enjoy being the go-to person for “how do we do this better in Zoho?”

Nice to Have

  • Zoho experience preferred 
  • Experience leading a Zoho implementation or reimplementation project
  • Familiarity with Deluge scripting, API integrations, and third-party tool connections
  • Previous work in SaaS, Telecom, or Merchant industries
  • Experience building cross-department reporting & dashboards

Why Join Us

  • You’ll have true ownership of a business-critical system used company-wide
  • We’re past the early chaos – you’ll build clean, scalable processes
  • Work with smart, driven colleagues who appreciate structure and transparency
  • Flexible location – work from where you perform best
  • Impact at scale – your work will immediately improve how teams operate globally

 

 

 

 

 

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