Sales Operations Manager

Role Overview
 

We’re seeking a personable, highly organized Sales Operations Manager to join our Revenue Operations team. This role is critical to enabling our go-to-market success. You'll work across functions—partnering closely with Sales, Marketing, Customer Success, and Executive leadership—to optimize sales processes, drive accountability, and enable informed decision-making.

The ideal candidate is comfortable in the weeds building reports and workflows, but also confident presenting insights and guiding strategy at the leadership level.

 

Key Responsibilities

  • Process & Enablement
    • Design, document, and optimize sales processes that scale with the business.
    • Build and maintain onboarding and ongoing training programs for Account Executives and other sales team members.
    • Identify bottlenecks and drive continuous improvements in how we sell.
  • Deal Desk
    • Stand up and run a deal desk function to support reps in structuring complex deals and ensuring pricing, discounting, and approvals are aligned with company policy.
    • Serve as a liaison between sales, finance, legal, and execs for deal approvals.
  • Analytics & Reporting
    • Create and maintain Salesforce dashboards and reports to support sales forecasting, pipeline analysis, and performance tracking.
    • Deliver insights to sales leaders and executives to inform strategy and resource planning.
  • Salesforce Management
    • Own the integrity and hygiene of sales data in Salesforce.
    • Collaborate with Salesforce Admins and RevOps team to define and implement system enhancements.
    • (Bonus: Admin experience is a plus, but not required.)
  • Sales Performance & Accountability
    • Partner with sales leadership to define and enforce KPIs.
    • Track rep activity and performance, helping to identify coaching opportunities.
    • Support territory planning, quota setting, and compensation modeling.

 

Requirements

  • Prior experience in Sales Operations, Revenue Operations, or related GTM operations roles in a B2B SaaS or software environment.
  • Proven ability to build trust and collaborate effectively with Account Executives, Managers, and Executives.
  • Strong experience with Salesforce (reports, dashboards, workflows); familiarity with tools like Outreach, Gong, or Dealhub/CPQ is a bonus.
  • Exceptional organizational skills and attention to detail.
  • Clear communicator with the ability to translate data into action.
  • Experience standing up and running a Deal Desk is highly desirable.
  • Strong project management and process improvement skills.
  • Readiness to work from 16:00 to 01:00 Kyiv time.
     

What we offer:

  • Medical insurance after the trial period ending;
  • Team-building activities;
  • 24 paid vacation days per year;
  • 5 paid sick leave days per year.

 

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