Sales Operations Manager

Role Overview
 

We’re seeking a personable, highly organized Sales Operations Manager to join our Revenue Operations team. This role is critical to enabling our go-to-market success. You'll work across functions—partnering closely with Sales, Marketing, Customer Success, and Executive leadership—to optimize sales processes, drive accountability, and enable informed decision-making.

The ideal candidate is comfortable in the weeds building reports and workflows, but also confident presenting insights and guiding strategy at the leadership level.

Key Responsibilities

• Process & Enablement
  • Design, document, and optimize sales processes that scale with the business.
  • Build and maintain onboarding and ongoing training programs for Account Executives and other sales team members.
  • Identify bottlenecks and drive continuous improvements in how we sell.
• Deal Desk
  • Stand up and run a deal desk function to support reps in structuring complex deals and ensuring pricing, discounting, and approvals are aligned with company policy.
  • Serve as a liaison between sales, finance, legal, and execs for deal approvals.
• Analytics & Reporting
  • Create and maintain Salesforce dashboards and reports to support sales forecasting, pipeline analysis, and performance tracking.
  • Deliver insights to sales leaders and executives to inform strategy and resource planning.
• Salesforce Management
  • Own the integrity and hygiene of sales data in Salesforce.
  • Collaborate with Salesforce Admins and RevOps team to define and implement system enhancements.
  • (Bonus: Admin experience is a plus, but not required.)
• Sales Performance & Accountability
  • Partner with sales leadership to define and enforce KPIs.
  • Track rep activity and performance, helping to identify coaching opportunities.
  • Support territory planning, quota setting, and compensation modeling.

Requirements

• Prior experience in Sales Operations, Revenue Operations, or related GTM operations roles in a B2B SaaS or software environment.
• Proven ability to build trust and collaborate effectively with Account Executives, Managers, and Executives.
• Strong experience with Salesforce (reports, dashboards, workflows); familiarity with tools like Outreach, Gong, or Dealhub/CPQ is a bonus.
• Exceptional organizational skills and attention to detail.
• Clear communicator with the ability to translate data into action.
• Experience standing up and running a Deal Desk is highly desirable.
• Strong project management and process improvement skills.
• Readiness to work from 16:00 to 01:00 Kyiv time.
   

What we offer:

• Medical insurance after the trial period ending;
• Team-building activities;
• 24 paid vacation days per year;
• 5 paid sick leave days per year.