Manual QA

1. Understanding Requirements:

• Reviewing Product Documentation: Thoroughly reviewing requirement documents, user stories, and business specifications to understand the features and expected functionality of the software.
• Clarifying Requirements: Engaging with product managers, developers, and other stakeholders to clarify any ambiguities in the requirements.

2. Test Planning:

• Creating Test Cases: Writing detailed test cases to cover all aspects of the functionality, including edge cases, based on the requirement documents.
• Defining Test Scenarios: Identifying and defining different testing scenarios that the product may be exposed to during real-world use.
• Test Data Preparation: Preparing the necessary test data for executing test cases.

3. Test Execution:

• Manual Testing: Executing test cases manually to ensure the software works as expected. This involves testing various features, workflows, and integrations.
• Regression Testing: Performing regression testing to verify that new code changes do not negatively impact the existing functionality.
• Exploratory Testing: Conducting exploratory testing to uncover unexpected issues and gain deeper insights into the software's behavior.
• Usability Testing: Ensuring that the user interface is intuitive and the user experience is positive.
• Cross-Browser Testing: Testing the application across different browsers and devices (if applicable).

4. Bug Identification and Reporting:

• Defect Tracking: Identifying, logging, and tracking bugs and defects in a bug tracking system (e.g., JIRA, Bugzilla).
• Reproducing Issues: Reproducing the issues in a consistent manner to help developers understand the problem.
• Clear Reporting: Writing clear, concise, and detailed bug reports, including steps to reproduce, expected behavior, and actual behavior, as well as environment details.

5. Collaboration and Communication:

• Communication with Developers: Working closely with developers to explain defects, assist with reproducing issues, and verify fixes.
• Collaboration with Product Teams: Engaging with product managers and designers to ensure that requirements are being met and that the product aligns with user needs.
• Providing Feedback: Offering feedback to improve product quality, usability, and performance.

6. Test Documentation:

• Test Case Documentation: Documenting test cases, results, and any issues encountered during the testing process.
• Test Reports: Generating test summary reports that provide insight into the testing status, including the number of test cases passed/failed and the defects found.

7. Continuous Improvement:

• Suggesting Process Improvements: Proactively suggesting ways to improve testing processes, workflows, or automation practices (if applicable).

• Learning New Skills: Keeping up with the latest testing techniques, tools, and industry trends to continuously improve testing skills and product quality.