QA/Beta Support Engineer for a navigation system - Navigational App

The Beta Team is responsible for leading and developing a diverse and knowledgeable beta community to test and provide quality feedback on products, features, and back-end functionality. The beta community includes thousands of strong and passionate volunteers from all over the world and we are working with them on a daily basis to improve our products.

Requirements:
● Upper-Intermediate/Advanced level of English
● 1+ year in L2 Technical Support or 1+ year in manual QA
● Familiarity with bug tracking systems and test management tools
● Task oriented — able to deliver quickly on tight schedules and deadlines, and must be able to adapt to frequent changes in requirements

As a plus:
● Experience in software QA methodologies and practices with emphasis on the Mobile world (Android and iOS)
● Experience utilizing log files to debug and analyze issues
● Experience in operating test tools and conducting analysis of test data
● Good understanding of Client-Server architecture

We offer:
● Great international team of professionals (Kyiv/Warsaw, Tel Aviv, New York);
● Compensation package (20 paid vacation days, paid sick leaves);
● Work with cutting edge technologies;
● Medical Insurance;
● English courses with a native speaker, paid tech training and other activities for professional growth

Responsibilities:
● Monitoring and debugging Beta community bug reports, suggestions and forum posts
● Releasing Beta-staged versions to the community
● Identifying important and critical issues to track and report about to internal teams

Let me know please if the position is suitable and interesting for you.

About Synergetica

Synergetica is a software R&D experts community working together since the year of 2000. Our community grows delivering the next generation software to our customers worldwide. We are proud with the cutting edge software projects built by our teams which serve millions of consumers. Synergetica offers excellent work conditions and a lot of opportunities to grow professionally.

Company website:
https://synergetica.ua/

DOU company page:
https://jobs.dou.ua/companies/synergetica/