Key Account Manager Offline

TRENDFORMER is an innovative product company because we don’t just create toys. We innovate by developing new products and experiences in education, entertainment, and self-expression, unleashing and nurturing the natural creative potential in every human being.

At TRENDFORMER we are changing the face of play.

Our professional and creative team has developed and launched unique products under the brands PIXIO (pixio.site), HEY CLAY (hey-clay.com), and VOXART (https://vox.art/), successfully bringing them to the international market.
Our products are successfully sold in more than 30 countries, aiming to ignite creative potential, taking children on a fantastic journey of discovery and creativity.
 

We are looking for an experienced and motivated Key Account Manager to join our team. In this role, you will be the main point of contact for our most valued clients, ensuring their satisfaction, driving revenue growth, and fostering strong, long-term partnerships.
 

Your responsibilities:
— Maintain and grow relationships with key clients to ensure long-term satisfaction and retention.
— Act as the primary point of contact between the company and assigned accounts.
— Drive revenue growth by identifying upselling and cross-selling opportunities within key accounts.
— Create and implement tailored account strategies to meet client needs and achieve sales goals.
— Achieve or exceed sales targets for assigned accounts.
— Develop a deep understanding of the client’s business and industry trends.
— Collaborate with other teams, including sales, marketing and product development, to ensure a seamless experience for clients.
— Ensure client satisfaction by providing ongoing support and ensuring their needs are met in a timely and professional manner.
 

What we’re looking for:
— Proven experience as a Key Account Manager, Sales Manager, or similar role.
— Strong background in B2B sales and account management.
— Excellent communication, negotiation, and relationship-building skills.
— Proficient in CRM tools.
— Analytical and organizational skills with the ability to multitask effectively.
— Ability to understand clients’ needs and effectively translate their requests into actionable tasks.
— Ability to clearly articulate thoughts, both verbally and in writing.
— Proficiency in English at an upper-intermediate.
 

What we offer:
— Create innovative products with us. Products with impact. Products that kids love.
— Competitive salary.
— An open-door policy.
— Flexible work schedule with the option for remote work or office-based work.
— Opportunities for professional growth and development.
— A supportive and collaborative team environment.
— The chance to work with high-profile clients and make a meaningful impact.
 

Join us! We are excited to welcome you aboard.