Key Account Manager (Fintech)

Position Overview
We are seeking an experienced Key Account Manager with a solid background in fintech. In this role, you will manage and nurture relationships with key clients, ensuring their needs are met while driving revenue growth.


Regular tasks 

  • Provide and support the client with the full onboarding cycle to ensure a smooth and successful start to our collaboration
  • Develop and implement strategic account plans to achieve revenue targets and strengthen relationships with key enterprise clients
  • Proactively identify and pursue upsell and cross-sell opportunities within existing accounts
  • Conduct regular business reviews with clients to understand their evolving needs and ensure PayDo's solutions align with their objectives
  • Negotiate and close complex B2B deals with senior decision-makers at enterprise clients
  • Foster and maintain strong client relationships built on trust, transparency, and mutual respect
  • Monitor key performance indicators (KPIs) and metrics to track account growth, satisfaction levels, and potential risks
  • Collaborate with cross-functional teams, including sales, marketing, and customer success, to ensure a seamless client experience
  • Keep the AM reporting up to date
     

    Skills & Requirements

  • Minimum of 2 years of experience as a Key Account Management (B2B)/ Legal Consulting (Fintech) or Payment Management (iGaming, Crypto, Forex, and E-commerce industries) with the same scope of responsibilities
  • Basic Knowledge of Fintech
  • Proactive approach
  • Good communication and self-management skills, result-oriented
  • Upper-Intermediate/ Advanced level of English proficiency, Fluency in Ukrainian/ Russian
     

    As a plus

  • Compliance certifications, Legal background
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