Customer Support Specialist (offline)

🌟 Exciting Opportunity: Customer Support Specialist Wanted! 🌟

Are you ready to lead and grow with a dynamic customer support team? Join us at LeadingAds, a leading provider of marketing services across top platforms like Facebook and Google.

Requirements:

🔹 2+ Years Experience: Previous experience in customer support, preferably within the marketing industry.

🔹Fluent English: Strong proficiency in English (B2 level), both written and spoken.

🔹 Customer-Oriented: A passion for delivering exceptional service and support to customers, old and new.

🔹 Proactive Leadership: Demonstrated leadership potential with a proactive approach to problem-solving.

Responsibilities:

🔹 Customer Assistance: Provide timely and effective support to customers, adhering to company policies and procedures.

🔹 Cross-Department Collaboration: Collaborate with various departments to ensure seamless resolution of customer inquiries.

🔹 Process Improvement: Contribute to the enhancement of workflows and processes to optimize customer satisfaction.

🔹 Presentations: Deliver presentations as needed to address customer concerns or showcase new initiatives.

Job Type & Location:

🔹 This is a full-time position;

🔹 The role offers the flexibility to work remotely;

🔹 This role includes evening shifts.

Ready to Take the Lead? Apply Today and Join Our Team!