YOUR IN-GAME SKIN:
Got a knack for numbers and a passion for precision? We're on the hunt for a Payment Manager to streamline our transactions and keep things running smoothly. If you're detail-oriented and love financial operations, we want you! Get your superhero costume on and let's fly to conquer new worlds!
- 3+ years experience as a Payment Operations Manager;
- Expertise in global payment systems, regional regulations, and norms;
- Insight into payment trends and markets in North America, Europe, CIS, East Asia, and LATAM;
- Strong analytical skills with the ability to interpret financial data and derive actionable insights;
- Proven ability to manage complex problems in e-commerce payments;
- Knowledge of OFAC/AML, Know Your Customer, and Risk Awareness principles;
- Ability to thrive in a fast-paced environment, managing both strategic and tactical projects while prioritizing effectively to meet business needs;
- Experience with credit card chargebacks and risk minimization;
- Upper Intermediate level of English.
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๐ WILL BE YOUR BOOST:
- Familiarity with cryptocurrencies and tokens is a plus;
- Experience with marketplaces; bonus points for experience with digital goods;
- Background in the gaming industry;
- Understanding of Steam operations;
- Knowledge of CS2, CS:GO, and Dota as a significant plus.
๐ YOUR QUEST-LINE:
- Conduct analysis, evaluation, and monitoring of payment efficiency;
- Manage relationships with key payment providers to ensure seamless transactions;
- Support and enhance current payment flows in collaboration with internal teams, aiming to boost conversion rates and minimize user disputes;
- Participate in reconciliations with external payment service providers and payment reporting;
- Assist in local payment solutions market analysis;
- Implement initiatives to reduce payment costs, optimize payment performance, and streamline cash flow;
- Work closely with internal tech teams to ensure uninterrupted payment processing and minimize transaction errors;
- Address escalations or issues impacting customers, and drive projects to enhance customer experience;
- Contribute to the creation or revision of policies and system improvements.
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๐น๏ธ YOUR POWER-UPS SOURCE:
- Start working at a time that's comfortable for you;
- Weekend every first Friday of the month;
- People Partner who will always support you in word and deed;
- Rewards for cool work;
- Input on project direction in a bureaucracy-free environment;
- Regular performance reviews and personal feedback sessions;
- 18 paid vacation days and 7 sick leave days;
- Support for professional development, including events (we went on a MAJOR trip to Copenhagen, for example), certifications, and educational materials;
- Assisting with the accounting and tax management for individual entrepreneurs in Ukraine and tax coverage;
- English language and wellness support budgets;
- Anniversary and performance bonuses;
- No time tracking;
- We purchase CHARGING STATIONS for our spacers.
If you read everything carefully and exclaimed: ยซOh, yeah, I'm good at everything and I want to do cool things together!ยป, then we are already looking forward to your resume!
Send them as soon as possible! ๐
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