Technical support engineer (night) (offline)

We are currently seeking a qualified and experienced Technical support engineer to join our team.

Preferred skills:
Working experience in gambling support/tech support teams;
Working experience with RMG projects.

Must have skills:
Strong user of Jira Software/Jira service management/Any desk/ Google workspace, etc.
English level: Upper-Intermediate;
Strong verbal and corporate communication skills;
Understanding of the software lifecycle;
Ability to learn quickly and work as a part of a team;
A challenging and inquiring mind;
Attention to detail and tenacity;
Quick logical thinking;
Sociability, communicability;

Responsibilities:
Monitoring of high-priority services,
Testing: performance and the new functionality used;
Diagnostics and solution of user problems when working with the software used;
Prioritizing user requests;
Providing individual solutions for customers based on their business needs.

Working hours from 21:00 to 9:00 (2/2)

Ready to offer:
Social benefits, paid vacations, sick-leaves
Medical insurance
Career possibilities with growing team.

About Ox Tech

OxTech offers a wide range of cutting edge products and flexible gaming solutions. We are focused on optimizing the performance of our partner gaming operators through automation and best-of-breed management tools.

Company website:
http://oxgaming.com/

DOU company page:
https://jobs.dou.ua/companies/oxtech/