Customer Support Specialist

Your main responsibilities will be:
- Learn all the necessary information given for work;
- Help customers through live support (chats, instant messengers and emails, possible hotline);
- Handle customer inquiries appropriately and provide a high level of service;
- Be ready to work at night;
- Interact with other departments to resolve issues;

Essential professional experience:
- Knowledge of Ukrainian, Russian (fluent spoken and written), and English (considering all levels) languages;
- Good written communication skills in one of these language combinations;
- Empathy, stress tolerance, responsibility, and focus on development and results;
- Excellent basic computer skills;
- Ability to work from personal laptop for the first 2 weeks of work during training.

We offer:
- Stable salary + monthly performance bonus;
- Convenient work schedule: 2/2 with floating days off, 12-hour shift "10-22" (day shift), 10-hour "22-08" (night shift) and midnight "12-00". There is an opportunity to switch to the schedule of 4/2 for 9 hours (morning shifts “08-17”, evening shifts “13-22”, midnight shifts “16-01” are possible).

About RISK

At RISK, we are the mavericks of the gaming and wagering industry, where taking bold chances is our core philosophy. In an arena where digital entertainment and betting merge, we’re the trailblazers venturing into the unexplored.

Our mission is to forge ahead with pioneering solutions that challenge the status quo. Our vision? To outpace the competition in seizing new markets and to perfect the art of swift and effective establishment in the international gaming sector.

Company website:
https://risk-website.webflow.io/career