Customer Support Specialist

Hello, hello! We are iSpeedToLead, an American-Ukrainian company in the real estate niche. We help our customers to sell and buy houses around the USA.

Currently, we are seeking a Customer Support Specialist who will assist in maintaining connections with our customers via chats for various inquiries:)

WORK SCHEDULE IS FROM 6 P.M. TILL 2 AM KYIV TIME
Requirements:
- minimum of 1 year experience in Customer Support;
- fluent in English (written/spoken);
- experience in client communication;
- attention to detail;
- strong communication skills;
- will be a plus – to have experience in Customer Success

Responsibilities:
- engaging with clients through chats/calls;
- handling bank disputes;
- assisting customers with technical issues;
- collaborating with the team to address any issues;
- collaborating with the department head to develop the support department.

We offer:
- salary in USD, paid twice a month;
- courses, training, etc.;
- fully remote position;
- opportunity for growth within the company;
- 20 vacation days, 5 sick days.

If you are eager to develop yourself and unafraid of challenging tasks, we look forward to hearing from you:)

About iSpeedToLead

iSpeedtoLead is a Digital Marketing and IT Product leader in the US Real Estate Industry with over 50 employees consisting of a group of companies:

**iSpeedToLead** - a universal Pay-per-lead Platform where Real Estate Investors can purchase the contact info of people who requested to sell their house.
**CashOfferOption** - a Digital Marketing Agency that runs PPC campaigns, SEO, and IT for the Real Estate Industry.
**99offers.io** is a revolutionary platform connecting home sellers and Real Estate Investors.

We currently have over 19,000 people registered on our platforms and our clients spend up to $25,000 per month with us.

Some of the other benefits:
- Salary in USD, paid twice per month;
- Promotion possibilities;
- Regular feedback and training;
- Full-remote work;
- 20 vacation days, 5 personal days;
- Access to paid courses and books.

Company website:
https://ispeedtolead.com

DOU company page:
https://jobs.dou.ua/companies/ispeedtolead/