Billing and Payment Operations Manager (USA Market) $3000-3500

WARP JUMP COMPANY is a dynamic and pioneering Gaming Tech Company that passionately crafts advanced online iGaming solutions for various markets worldwide. We are an integral part of an international group of companies, with our headquarters in the vibrant city of London. This esteemed group unifies a myriad of innovative and thriving tech enterprises from a wide range of industries. Since its establishment in 2010, the group has consistently fostered a reputation as a catalyst for the most rapidly growing ventures within the global IT industry. At WARP JUMP COMPANY, we are not merely offering jobs; we provide platforms for personal growth, professional development, and opportunities to make a significant impact in a thrilling and swiftly evolving industry. We eagerly anticipate the chance to connect with potential candidates who are excited to leap forward into the future of iGaming with us.

Responsibilities:

● Identify and Evaluate Payment Providers: Research and identify potential payment providers in target regions to expand our payment processing capabilities. Analyze provider offerings, pricing structures, and compatibility with our systems.
● Payment Provider Integration: Lead the integration process of new payment providers into our systems. Collaborate with cross-functional teams, including IT, finance, and operations, to ensure successful and smooth integration.
● Chargeback Management: Oversee and manage chargeback processes. Collaborate with relevant teams to handle and respond to chargeback disputes, ensuring adherence to regulations and minimizing financial impact.
● Operational Excellence: Manage day-to-day operational tasks associated with payment provider integration. Monitor transaction flows, troubleshoot any issues, and implement corrective actions as necessary to maintain uninterrupted payment processing.
● Anti-Fraud System Configuration: Collaborate with the security team to configure and fine-tune our anti-fraud systems. Leverage your insights to enhance the accuracy and efficiency of fraud detection and prevention measures.
● Data Analysis and Reporting: Utilize data analytics to monitor payment trends, transaction volumes, and performance metrics. Generate regular reports and insights to support strategic decision-making
● Close monitoring of day to day payment vitals and approval ratio. Develop and implement strategies and payment providers negotiations in order to constantly increase approval ratio growth.
● Close cooperation with Product and Marketing departments on payment metrics improvements.

Qualifications:

● Proven experience in billing, payment operations, or related roles, with a minimum of 2 years in a managerial capacity.
● Strong understanding of payment processing systems, gateways, and integration protocols.
● Familiarity with anti-fraud measures and systems.
● Analytical mindset with the ability to interpret complex data and make informed
recommendations.
● Excellent project management skills to handle multiple integration projects
simultaneously.
● Strong communication and collaboration skills to work effectively with
cross-functional teams.
● Attention to detail and problem-solving skills to ensure accurate payment
processing.
● Proficiency in TSEVO, Sift, or other anti-fraud tools.
● US Market Operation Experience will be a strong +

Join our team and play a vital role in enhancing our payment processing capabilities and contributing to the growth of our organization. We encourage you to apply if you are a proactive and dedicated professional seeking a challenging opportunity.

About WarpJump Company

WARP JUMP COMPANY is a dynamic and pioneering Gaming Tech Company that passionately crafts advanced online iGaming solutions for various markets worldwide. We are an integral part of an international group of companies, with our headquarters in the vibrant city of London. This esteemed group unifies a myriad of innovative and thriving tech enterprises from a wide range of industries. Since its establishment in 2010, the group has consistently fostered a reputation as a catalyst for the most rapidly growing ventures within the global IT industry. At WARP JUMP COMPANY, we are not merely offering jobs; we provide platforms for personal growth, professional development, and opportunities to make a significant impact in a thrilling and swiftly evolving industry. We eagerly anticipate the chance to connect with potential candidates who are excited to leap forward into the future of iGaming with us.

Company website:
https://warpjumpcompany.com/