Junior Account Manager
This is an entering position for the company and here are soft skills, high interest in the industry, and a passion for learning and understanding how we work and what we do will be key. We are seeking an open, communicative, driven challenging new task team player who is ready to take over the experience of colleagues.
The candidate would be an active part of account management day-by-day work and closely cooperate with Key Account Managers to provide top-level service to Tier 1 customers.
This role will be hybrid (remote and office-based) in several locations in Kyiv (Ukraine) or Bratislava (Slovakia).
Fluent English is a must!
You will have day-to-day responsibility for:
- Full support of the Key Account Manager in establishing relationships with customers as well as assistance in daily cooperation;
- Become an expert in Client Area and Back Office and be the interface between AM, customer, and sometimes tech team;
- Educate Customers about functional and new features of our internal systems which are used by the customers;
- Accesses support;
- Promo Planning with customers together with a dedicated Account Manager and checking if the customer follows the agreements on promo from a marketing and social media perspective;
- Assistance with any kind of reporting related to Account Management activities.
In addition, it is our Company policy that each of its employees must be flexible and willing to do any job (regardless of job description) that needs to be done and that the Employee is capable of performing without risk to their health and safety and the health and safety of others. In line with this policy, you will be required to undertake duties in addition to your normal duties as needed.
You will work closely with:
Our account managers, Promo Team, Sales Team, and our Head of Account Management, will also line manage this role.
About you - you will have:
- Native Ukrainian, Fluent English, Skilled in Excel;
- Experience in the iGaming industry is not necessary, but it would be good to have an understanding of how the industry operates;
- Up to 1 year of experience in Sales, Account Management, Marketing could be any other industry aside iGaming – not necessary;
- Ability to communicate and present on all levels in and outside the organization;
- Well organized, reliable, and responsible;
- Ready to learn a lot and work hard from time to time;
- Client oriented with a good understanding what are a good service about.
For the position we will prepare to enter test task and the interview will be appointed based on the test task result. Cover Letter is mandatory.
The candidate would be an active part of account management day-by-day work and closely cooperate with Key Account Managers to provide top-level service to Tier 1 customers.
This role will be hybrid (remote and office-based) in several locations in Kyiv (Ukraine) or Bratislava (Slovakia).
Fluent English is a must!
You will have day-to-day responsibility for:
- Full support of the Key Account Manager in establishing relationships with customers as well as assistance in daily cooperation;
- Become an expert in Client Area and Back Office and be the interface between AM, customer, and sometimes tech team;
- Educate Customers about functional and new features of our internal systems which are used by the customers;
- Accesses support;
- Promo Planning with customers together with a dedicated Account Manager and checking if the customer follows the agreements on promo from a marketing and social media perspective;
- Assistance with any kind of reporting related to Account Management activities.
In addition, it is our Company policy that each of its employees must be flexible and willing to do any job (regardless of job description) that needs to be done and that the Employee is capable of performing without risk to their health and safety and the health and safety of others. In line with this policy, you will be required to undertake duties in addition to your normal duties as needed.
You will work closely with:
Our account managers, Promo Team, Sales Team, and our Head of Account Management, will also line manage this role.
About you - you will have:
- Native Ukrainian, Fluent English, Skilled in Excel;
- Experience in the iGaming industry is not necessary, but it would be good to have an understanding of how the industry operates;
- Up to 1 year of experience in Sales, Account Management, Marketing could be any other industry aside iGaming – not necessary;
- Ability to communicate and present on all levels in and outside the organization;
- Well organized, reliable, and responsible;
- Ready to learn a lot and work hard from time to time;
- Client oriented with a good understanding what are a good service about.
For the position we will prepare to enter test task and the interview will be appointed based on the test task result. Cover Letter is mandatory.
About GoReel
GoReel is a Ukrainian solutions provider and game developer in the iGaming industry. Since 2015, GoReel has successfully created a professional space for careers, development, and learning, bringing together a team of strong and talented professionals who have joined the dynamic entertainment industry.Our mission is to create and develop gaming products that captivate players and provide a new positive gaming experience. We are driven by the passion to create an excellent product with outstanding people!
Since our inception, we have been continuously evolving and reaching new heights. Our strategy now encompasses not only the development and support of our own gaming products but also offers a wide range of proprietary technical and marketing solutions to simplify integration processes, enhance user engagement, and achieve precise analytics.
We are transforming — expanding our team, attracting new talents, and broadening our horizons while maintaining our core ideology: creating a quality product while fostering a friendly atmosphere in teams where everyone can grow and achieve their goals.
We specialize in the following areas:
• Game design and development
• Game server and back-office
• Integration and technical support services
• DevOps solutions and automation
• Development and design of in-game promotional tools
• Business analytics and gaming analytics solutions
Company website:
https://goreel.tech/
DOU company page:
https://jobs.dou.ua/companies/goreel/
Job posted on
5 April 2024
169 views 36 applications
169 views 36 applications
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