Collaboration Operations Engineer (SharePoint Online) (offline)

Project Description:
A global pharmaceutical company is looking for a technical support engineer to support a full IT application landscape including all back-office applications (manufacturing, sales, marketing, etc.).
Activities will include maintenance of all IT application, their integration and small projects to implement new functionalities. We are looking for candidates with a strong technical background and good English communication skills.

Responsibilities:
β€’ Support and Maintain the company Collaboration environment based on Office 365 (SharePoint Online, Teams, Planner, etc.)
β€’ Create and manage collaboration spaces.
β€’ Provide trainings to business key users and develop training material where necessary
β€’ Deploy applications, create and update documentation
β€’ Troubleshoot/Resolve issues related with the SharePoint hosting environment and hosted applications
β€’ Deploy and assist external developers with website rollout on Linux Plesk Shared hosting.
β€’ Perform Plesk to Plesk website migration

Mandatory Skills:
β€’ Solid knowledge and proven experience with managing SPO Tenants.
β€’ Experience in working with any of the world-known service desk automation solutions.
β€’ Preference will be provided to candidates with good knowledge and proven experience with PowerShell.
β€’ Preference will be provided to candidates with Microsoft certifications on SharePoint and experience with managing on-premise platforms.
β€’ Preference will be provided to candidates with knowledge in MS Project Online administration skills.
β€’ Basic understanding of ITIL principles.
β€’ Very good communication skills in English.

Special tasks:
β€’ The post holder is required to perform activities within projects and undertake specific tasks that may be assigned by the supervisor.
β€’ Responsible for operational support of the existing Sharepoint and Enterprise Web Services.
β€’ Timely response and resolution of incidents and service requests.

Nice-to-Have Skills:
Personal liability:
β€’ Compliance with the regulations regarding occupational safety and health

Languages:
English: Intermediate English: Upper-intermediate

About Luxoft

Luxoft provides high-end solutions to business worldwide. Our main clients are international corporations such as Boeing, IBM, Deutsche Bank, UBS, Harman, Alstom, Ford, Hotwire and many others. Luxoft`s customers benefit from the right mix of technology skills, industry knowledge, proprietary processes and a choice of engagement models.
Today, Luxoft is +12000 strong specialists with the presence on 5 Continents, 16 Countries with 30 Offices and 27 Delivery Centers.

Company website:
http://www.luxoft.com/

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