Support Engineer (junior) $500-1300

COMPANY OVERVIEW:

Our client is a leader in providing advanced telecommunications and IoT solutions to enterprises and enterprise customers worldwide. The company's mission is to empower communication, which is why we offer a wide range of communication products that are carefully customized to meet the specific requirements of our customers. Regardless of the industry or size of the organization, we develop optimal solutions to meet your unique needs.



POSITION SUMMARY:

We are seeking a dynamic and ambitious Support Core Network Engineer(Junior) to join our team. As a leading player in the telecom industry, we value individuals who are passionate about innovation, communication, and fostering exceptional customer experiences.



RESPONSIBILITIES:

Provide technical support for core network operations, ensuring seamless functioning of mobile network protocols.
Collaborate with senior engineers to troubleshoot network issues and optimize performance.
Utilize your knowledge of key mobile network protocols SS7 Stack , Diameter, SIP to contribute to the smooth operation of our systems.
Communicate effectively with clients and internal teams to resolve technical inquiries and ensure client satisfaction.
Exhibit strong problem-solving skills and a customer-centric approach in all interactions.


REQUIREMENTS:

Currently enrolled in an undergraduate program, preferably in radio electronics or telecommunications, in the 3rd-5th year of study at KPI (Kyiv Polytechnic Institute) or a related university such as the Institute of Telecommunications.
Knowledge of at least three basic protocols of mobile networks: SS7 Stack , Diameter , SIP.
English - Upper Intermediate.
Strong sense of responsibility and accountability in accomplishing assigned tasks.
Excellent communication skills, both written and verbal.
Customer focus and the ability to effectively meet customer needs.


COMPANY OFFERS:

Employment in according to the Ukrainian labor law (24 days of vacation, sick leave).
Opportunity to work with advanced telecommunications technologies and gain hands-on experience.
Exposure to a global clientele and the opportunity to contribute to the development of effective solutions.
Mentorship from experienced professionals in the telecommunications industry.
Collaboration and a supportive work environment.
Competitive compensation package and growth prospects.

About Staff Ukraine

We started our work in the first half of 2007 with the initial aim of helping customers in automation processes for human resource management. In particular we’ve dealt with personnel records, payroll, recruitment and certification of staff. Our effectiveness in this professional sphere is confirmed by the successful completion of many challenging projects for our customers.

Company website:
http://staffukraine.com