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Build a chatbot to make customer support more efficient. Start with a specific dataset and figure out which approaches work best.

 

First task:

Pick a public dataset such as Jira's "Jira-Software-questions" and experiment with different approaches to train a chatbot to answer questions based on the information in the dataset.

 

Approaches to try:

- in-context learning

- fine-tuning

- interaction between the retriever and LLM

 

Stack / libraries

- langchain, haystack, etc

- vector databases

- open source chat-bots like vicuna and koala.

- ChatGPT