Senior QA Engineer (Call team) (offline)

Help us build meaningful software in healthcare used by doctors, patients, and researchers worldwide.

Our Company
Doxy.me is the simple, free, and secure telemedicine solution used by over 700,000 healthcare providers worldwide. Our mission is to eliminate barriers to telemedicine like cost and accessibility, so we are constantly striving to make doxy.me more accessible to everyone, everywhere. With over 500,000 telemedicine calls made through our platform every day, there are millions of people relying on us to simplify their healthcare services.

Our Culture
- Collaborative. We have multiple cross-functional teams that work together to make our platform the best it can be. Our engineers enjoy being involved in identifying problems and exploring potential solutions.
- Empathetic. We listen to and strive to understand the patients and providers that depend on our work. Millions of people depend on our products to solve their very real health problems every day!
- Empowering. We are building products, where your ideas and expertise can help revolutionize the healthcare industry. We encourage our engineers to spearhead projects and ideas. Our employees have the power to create change!

Overview
We are seeking a Senior QA Engineer motivated by unique, interesting, meaningful challenges in the healthcare sector. We help doctors provide remote medical care, researchers collect structured data, the general public understand personal risks of disease, and much much more. We need your expertise to strengthen our QA team and help us to raise the bar of quality assurance excellence specifically with audio/video area.

What Will You Do
- Contribute to cross-platform call quality assurance with manual testing
- Own browser/platform beta-versions check for audio/video functionality
- Supervise and track Intercom/Mixpanel/Track.js incidents
- Perform manual exploratory and regression testing
- Help engineering team to understand how they can improve product in general and call quality specifically
- Learn how to automate your manual QA skills
- Be part of cross-functional “Call experience” team together with software engineers, analysts, domain experts and researchers
- Participate in LeSS process and Scrum ceremonies

Our Expectations
- Highly experienced in cross-platform/cross-browser QA. Our solution is web-based and we don’t have native apps. We need your expertise to make our customers happy, no matter where they are using doxy.me
- Good knowledge of testing theory and test design techniques, SDLC/STLC, methods and approaches
- Experience in creating documentation (test cases, checklists, reports, metrics)
- Familiar with software development and testing tools: Git, Jira, TestRail, Postman
-Willingness and motivation to learn Javascript and automation
-Will be a significant advantage: experience with real-time communication systems and WebRTC.


Quick Info
-Benefits: 20 days paid time off, sick leave, flexible public holidays, extensive educational program, Macbook, health insurance, office hub in Kyiv (Podil), remote working environment
-Doxy.me tech stack: React, Node.js, Typescript, WebRTC, Loopback 4, AWS, Kubernetes, Docker, AngularJS
3rd party: Vonage, Pubnub, Segment, Twilio, Stripe
-Our products:
- Doxy.me: The simple, free, and secure telemedicine solution currently used by over 700000 doctors worldwide and helping over 500000 patients/day.
- dokbot.io: Patient-focused data collection for healthcare.
- ItRunsInMyFamily.com: Using health history to identify the risks of cancer and other diseases that run in families
- Our team: technologists, academics, researchers, and innovators from all over the world. English is the language used in all internal communication.
- To ensure HIPAA compliance we perform background checks after extending a job offer.