Technical Support Engineer (offline)

ThingsBoard, Inc. is a US corporation founded in 2016 with RnD center in Kyiv, Ukraine. We are the main contributor and maintainer of ThingsBoard open-source IoT Platform. We deliver and constantly improve scalable, robust and affordable IoT Platform that dramatically reduces time-to-market for life-changing IoT solutions. We also help companies to deliver great IoT products based on ThingsBoard.

Requirements:

Application installation/upgrade procedures;
Application support;
Skill set for L2 application support and SLA management;
Ability to run SQL/CQL statements to extract data and make config changes on DB as and when required;
Creating docs in Knowledge Base.

Would be a huge plus:

Experience with the NoSQL DBs;
Experience with HTTP(S)/MqTT/TCP/UDP;
Any experience with logical chain creation.

We offer:

Working on an open-source IoT platform that has thousands of installations all over the world and 7000+ stars on GitHub;
Modern cutting-edge development stack;
A high-professional team without bureaucracy and management overhead with 13+ years of experience;
Career growth opportunities and regular salary review;
Full-time office work with flexible work hours;
Free English classes;
Comfortable office and fridge with free beverages.

Про компанію ThingsBoard
Founded in 2016, ThingsBoard is now the most popular Open Source IoT Platform (2500+ GitHub starts) for data collection, processing, and visualization with 200+ customers and 2500+ server installations around the world.

We are constantly hiring skilled professionals to join our friendly and experienced team on a full-time basis in the Kyiv office.

Сайт компанії:
https://thingsboard.io

Сторінка компанії на DOU:
https://jobs.dou.ua/companies/thingsboard-inc/

About Exadel

For more than 20 years, Exadel has been delivering Digital Transformation services, enterprise and custom software solutions for Fortune 500 clients, including HPE, Deloitte, Home Depot and McKesson. With 20+ locations and delivery centers across the US and Europe, Exadel solves the most complex engineering problems using Agile methodologies, offering a scalable and skilled mix of multi-shore resources at the industry's most competitive price. Exadel’s digital transformation solutions and services help chart new strategies that are built upon creative thinking, cutting-edge design, and technical innovation, designed for the growing digital landscape of business.

Enterprise Services
- Digital Transformation Experts
- Developing mission-critical software and mobile applications
- Advising companies on how best to leverage open source technology
- Helping companies plan and implement migrations to better technology stacks
- Providing QA, automation, and testing services for application development
- Supporting and maintaining applications and systems for companies
- Providing on-line training and mentoring to companies
- Assisting companies in evaluating their current enterprise software architecture and planning for improvements or new systems.

Company website:
https://exadel.com/

DOU company page:
https://jobs.dou.ua/companies/exadel/