Senior Business Analyst (offline)

Zoral, a leading provider of research and development to the software industry, is searching for an experienced Business Analyst to join its development center in Kyiv.

We are looking for a senior Business Analyst to be part of Zoral software tuning & customization teams delivering fintech (financial technology) solutions to financial institutions, including consumer lending, SME (small and medium-sized enterprises) lending, insurance businesses across the world.

The Business Analyst will work closely with:

Management, operations, marketing, finance, accounting, software development etc. teams and representatives on the customer site;
Customer fintech solution development teams on Zoral side;
Zoral software products management and development teams;

Will be the primary source of requirements and supplementary information needed to deliver high quality fintech solutions to the customers.

Responsibilities:

Obtain and document business objectives and business requirements for the fintech solution developed and delivered to a customer;
Get familiar with the customer's existing business processes, KPI's, software systems, databases etc., document if needed;
Conduct analysis of the existing processes, KPI's, metrics, software etc. to identify bottlenecks, issues, risks, opportunities to be addressed in the fintech solution;
Design, document and negotiate new or changed business processes proposed to meet the business objectives and requirements;
Identify, document and negotiate detailed functional and non-functional requirements for the fintech solution to be delivered;
Review existing 3rd party fintech solutions and platforms to identify missing or potentially useful solution features, perform research of API being used.
Work with product management and project management to prioritize & plan solution features for different solution releases;
Provide day-to-day assistance to fintech solution development teams, including requirements clarification, obtaining supplementary information/material etc.;
Prepare UAT (user acceptance testing) cases and training guidelines for customer operations teams, assist them in conducting UAT and trainings;
Together with customer operations teams and solution development teams, conduct analysis of fintech solution performance in production to identify areas to enhance or improve;
Identify and communicate with stakeholders on the customer side and Zoral side to fulfill the responsibilities listed above:
Coordinate business analysis and requirements analysis process, be the main and self-sufficient driving force in this process.

Required experience and knowledge:

4+ years of Business Analysis and Requirements Analysis experience;
Basics understanding or willingness to learn lending, corporate finance discipline, accounting
Experience in the fintech area would be a plus;
Strong knowledge of requirements analysis methodologies and methods;
Strong knowledge of and practical experience with business processes and software requirements documenting methods and formats: user stories & acceptance criteria, use cases etc.;
Excellent technical writing skills;
Excellent English written and verbal communication skills;
Good understanding of technology and ability to present technical information on both a technical level and a business level:
Good analytical and problem solving skills. Ability to explain complicated concepts in plain language
A team player attitude with desire to collaborate and share knowledge with customer teams and solution development teams;
Highly motivated, creative and results driven, good self-management skills.
Hands on Jira and Confluence
SQL basics
Basic understanding of REST and SOAP API

Nice to have:

Experience with BI Tools such as Google Data Studio, Tableau, etc.
UML, BPMN 2.0;
Basics of Cloud services, SaaS, PaaS, Amazon Web Services etc.;

Zoral offers attractive salary, compensation package, as well as good opportunities for career and personal development.

About Zoral Labs

Zoral is a fintech software research and development company. We were founded in 2004.

We operate one of largest labs in Europe focused on Artificial Intelligence/Machine Learning (AI/ML), predictive systems for consumer/SME credit and financial products.

Our clients are based in USA, Canada, Europe, Africa, Asia, South America and Australia.

We are one of the world’s leading companies in the use of unstructured, social, device, MNO, bureau and behavioral data, for real-time decisioning and predictive modeling.

Zoral software intelligently automates digital financial products.

Zoral produced the world’s first, fully automated, STP consumer credit platforms.

We are based in London, New York and Berlin

Company website:
https://zorallabs.com/company

DOU company page:
https://jobs.dou.ua/companies/zoral/