IT Support Specialist (offline)

REQUIREMENTS

— English. At least Advanced level;
— Excellent communicator and creative thinker, with the ability to acquire knowledge in fast and steady pace;
— Keen iPhone user;
— Excellent written and verbal communication skills;
— Make decisions and take responsibility for your choices;
— Know how to Google things you don’t know;
— Ability to work remotely.

WILL BE A GREAT PLUS

— Experience with CRM systems;
— Experience with native speakers;
— International exchange programs participation;
— Customer support service experience.

WHAT WE OFFER

— Paid sick leaves;
— Paid vacation;
— Competitive salary, as per interview results;
— A friendly, supportive, forward-thinking environment to grow and work in;
— Stable Employment;
— There will be always someone, who will have your back and provide support during the probation period.

WHAT WILL YOU DO

— Handle support requests from Softorino customers over our email and chat service;
— Closely collaborate with support agents and developers regarding the support issues;
— Study your way to be a support superstar;

We always support personal growth. And we highly condone initiative! Join our team as a Customer Support Agent and start your carrier in IT and get the most of the technical and business knowledge available for you today.

Read more about Softorino: softorino.com

Ready to join? Apply right now!

About Softorino

Softorino is a software company of young & disruptive professionals.
We create our own Mac and Windows apps from scratch. Our apps are considered the best iTunes alternatives for MacOS & PC when it comes to transferring music, video or any other media into iPhones or iPads. We strive to change the way people use their Apple devices. Softorino is known for creating critically-acclaimed apps such as WALTR, SYC 2 & many more. Our mission is to make sure the entire world gets a chance to use their devices without a fuss that they don’t deserve. And since the birth of Softorino in 2011, we continue to dedicate our products to those who value time & hate frustration.

Company website:
https://softorino.com