Support Engineer (offline)

Our goal is to revolutionise shipping by creating a suite of comprehensive software solutions for the Maritime industry. Our journey begins now. Over the next couple of years, our teams and squads will build more than 30 products from the ground up. This includes everything from global vessel tracking to vessel performance analysis, crew optimisation and so much more. This is an exciting and challenging opportunity to apply cutting-edge technology to revolutionising an iconic industry.

Our tech stack consists of React, React Native and Flutter applications communicating using GraphQL to microservice containers orchestrated by Kubernetes. The majority of our services is written in Golang with stream processing in Java, they use gRPC for communication, achieve high scalability thanks to Apache Kafka based event driven architecture, persist data to a mix of RDBS and No-SQL databases including PostgresDB, MongoDB, Cassandra, S3 and Elasticsearch. We follow CI/CD and agile methodologies to deploy into production multiple times per week.

What’s in it for you?
• Working with latest cutting-edge technologies
• Disrupting a century old industry in a startup environment
• Opportunity to grow and develop your core skills
• Exposure to the reliability of OS for vessels at sea
• Exposure to deployment of Machine Learning models to Cloud and Vessels
• Opportunity to shape company-wide support and service procedures
• Work with a diverse multicultural team in an agile environment
• Variety of knowledge sharing and self-development opportunities
• Competitive salary and comfortable working conditions
• Experience firsthand the squad-chapter-guild workflow model, our version of the Spotify model

Responsibilities
• Ensure reliable and stable platform operations
• Implement Service Delivery processes (using ITIL principles) including automation of Service Delivery tasks
• Change Management & Capacity Planning
• Build the Linux SysOps Technical Discipline
• Strong focus on ensuring that security best practice is implemented throughout the platform
• Work closely with DevOps squads to support infrastructure on production
• Support the IoT infrastructure for the platform across multiple environments
• Monitor platform service status (automated and pre-emptive by default)
• Working by on-call support/shifts option

Requirements (Must Have Experience)
• Support Linux application servers experience as part of a Linux Support team
• Proficiency in:
 Linux servers’ maintenance and troubleshooting
 Server hardware monitoring and troubleshooting
 Bash or Python system programming for Linux
 Use of Unix systems commands
 RDBMS and NoSQL database installation and maintenance
 Application server support
 Docker support
• Understanding of Linux boot process & Linux Network stack
• Understanding of CI/CD concepts
• Experience of working with Git

Nice to have
• IoT device deployment
• Ansibles
• ITSM and/or ITIL Certifications

Past experience
Demonstrated track record and proficiency in the points below:
• Delivering features autonomously with a high degree of team coordination
• Support Linux application servers on wide scale
• On-call support
• Deploying production code to production
• Collaborating with multiple agile squads

More about you
• Good level of English
• Willingness to learn and open mind about new technologies
• A collaborative approach and willingness to engage in an environment of active idea sharing
• Ability to learn autonomously
• Excellent all-round communications skills

About Ninety Percent of Everything

Our goal is to revolutionize the Maritime industry by creating a suite of comprehensive software and hardware solutions commercialized under the SaaS model. Over the next couple of years, our squads will build more than 30 products from the ground up. This includes everything from global vessel tracking to vessel performance analysis, crew allocation optimization and so much more. This is an exciting and challenging opportunity to apply cutting-edge technology to revolutionizing an iconic industry.

Our tech stack consists of React, React Native and Flutter applications communicating using GraphQL to microservice containers orchestrated by Kubernetes. The majority of our services is written in Golang with stream processing in Java, they use gRPC for communication, achieve high scalability thanks to Apache Kafka based event driven architecture, persist data to a mix of RDBS and No-SQL databases including PostgresDB, MongoDB, Cassandra, S3 and Elasticsearch. We follow CI/CD and agile methodologies to deploy into production multiple times per week.

Company website:
https://www.90poe.io/

DOU company page:
https://jobs.dou.ua/companies/studio53/