Technical support specialist (offline)

Requirements:
Good command of English: Upper - intermediate level and higher of speaking and writing
Excellent communication skills and customer-oriented approach
Previous experience in Tech Support/ISP Helpdesk
Basic Networking protocols (HTTP, HTTPS, DNS, Mail services)
Understanding of front end (JS, HTML, CSS)
Problem solver and a very responsible person
Stress resistance
Ability to work after hours when needed

As a plus:
Technical education
Basic knowledge of digital marketing

Responsibilities:
Provide support for customers via various communication channels (Skype, Telegram, Slack)
Troubleshooting
Working with TTS
Communication with developers and with clients of product when needed

We offer:
Working in the dynamic environment
Friendly atmosphere and great team experience
Competitive salary
Participation in international conferences
Medical insurance
Paid sick lists and vacations
Cozy office in the city center

About Apomedical

We are an online pharmacy and prescription service portal. Our mission is to provide our clients with a simplified, fast and secure solution for purchasing prescription medications online, with the benefit of confidentiality.

Company website:
https://apomedical.io/

DOU company page:
https://jobs.dou.ua/companies/apomedical-ltd/